HP DT-50, RM-500, RM-200, DT-20, RM-100, DT-10 Security Considerations, Troubleshooting and FAQ

SmartShare® User Manual

Security Considerations

Physical Access

The SmartShare should be installed in a locked patch panel. Anyone with physical access to the SmartShare can power it off, disconnect it or change the configuration via the Serial port.

Password Protection

The SmartShare configuration menu is password protected. Keep your password safe.

Firewall

The SmartShare firewall prevents potential intruders on the Internet from accessing computers on the local network.

The firewall does not prevent users on the local network from downloading virus or other malware from the Internet to their computers. Users on the local network should protect their computers with anti-virus software.

The firewall does not prevent intruders connected on the local network from accessing other computers on the local network. Switches and wireless access points in the local network should prevent intruders and other users on the local network from accessing each other’s computers. For further information, please refer to the chapter about protecting local users from each other.

Protecting Local Users from Each Other

When installing and configuring the local network infrastructure, i.e. switches and wireless access points, it should be considered if the local network should be open (where all local users can connect to each other and share files etc.) or protected (where all local users are separated from each other, and each user only has access to the Internet and local servers).

User separation has different names, depending on equipment and vendor. In switches, look for “source-port filters” (HP ProCurve terminology), “Private VLANs” (Cisco terminology) or similar. In wireless access points, look for “AP isolation”, “client isolation” or similar.

User separation does not affect the SmartShare, and the SmartShare works equally well with both open and protected networks.

Troubleshooting and FAQ

Q:After the SmartShare was installed, some of the computers on the local network can no longer access the Internet.

A:This is probably because the computers still have the old configuration from the previous Internet router. In Microsoft Windows, start a Command Prompt (Start -> Run; cmd.exe), and run the command ipconfig /release and then run the command ipconfig /renew.

Q:There is no connectivity from the LAN to the WAN after the LAN has been configured on the SmartShare.

A:The LAN can not use the same IP address range as the WAN. Verify that the configuration doesn’t conflict.

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