Plantronics manual Using Multiple CT14 Units Together, Troubleshooting

Page 16

Using Multiple CT14 Units Together

The dial pad supplied with your phone can be registered to a total of four different CT14 bases, and the base supports a total of six cordless dial pads.

Features like intercom, conferencing and transferring are only available if you have multiple units. If you purchase two or more CT14 units, please refer to the instructions posted on the resource tab at: www.plantronics.com/ct14

Troubleshooting

When you have this problem

Try this

The CHARGE indicator won’t

s Check the AC adapter connection.

illuminate when the dial pad

s Re-seat the dial pad in the base.

is placed in the base.

 

 

 

Dial pad can’t make or

s Check the telephone cord connection. If

receive calls.

Check TEL Line appears on the dial pad

 

display, the telephone cord may not be

 

connected correctly.

 

s Disconnect the base AC adapter. Wait

 

a few minutes, and then reconnect it.

 

s Change the dial mode.

 

 

Dial pad can make calls, but it

Make sure the ringer is turned on.

doesn’t ring or receive a page.

 

 

 

Dial pad is not working.

s Check the battery pack connection.

 

s Charge the battery for 15 – 20 hours.

 

s Reset the dial pad.

 

 

Dial pad says Unavailable.

s Move the dial pad closer to the base.

 

s Make sure the base is plugged in.

 

Troubleshooting

When you have this problem

Try this

The MESSAGE WAITING

Reset the MESSAGE WAITING Indicator.

indicator flashes, but there are

(See page 25)

no new messages.

 

 

 

The outside caller’s audio

If the caller’s voice sounds weak or soft,

is weak.

the signal might be blocked by large metal

 

objects or walls; you might also be too far

 

from the base, or the dial pad’s battery may

 

be weak.

 

ss4RY ADJUSTING THE VOLUMEGOF THE HEADSET SEEM

 

page 8) or the audio tone (see page 15).

 

ss4RY MOVINGOAROUND WHILE YOUREEON A CALLA

 

or moving closer to the base to see if the

 

sound gets louder.

 

ss-AKE SUREETHETDIAL PADSSBATTERYTIS FULLY

 

charged.

 

 

There is noise or static on

ss#HECKENEARBY FOR ONE OFYTHEFCOMMON

the line.

interference sources.

 

ss)F THE BASEEIS INACLOSE PROXIMITYMOF

 

microwaves, ovens, TVs, or any electrical

 

appliances, try moving it away from those

 

devices.

 

ss4RY MOVINGOTHEIDIAL PAD AWAY FROM A

 

suspected source, or try moving the

 

suspected source so it’s not between the

 

dial pad and the base.

 

If you have DSL on the same phone line,

 

be sure that you are using a DSL filter

Dial pad does not display any Caller ID information.

sCheck to see if the call was placed through a switchboard.

sAsk your telephone company to verify your Caller ID service is current. There may be a problem with your Caller ID service.

sLet incoming calls ring at least twice before answering.

between the base and the telephone jack.

You may obtain a DSL filter from your DSL

service provider.

en

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Contents Plantronics CT14 Contents Package Contents Message WAITING* indicator LED Talk / Flash key Base Components Dial Pad ComponentsKey Down key UP key END keyInstalling the Dial Pad Battery Do not force. Plastic connectors will fit in only one wayWearing the Dial Pad with the Belt Clip Remove the belt clipHooking Up the Base Charging the Dial PadWearing the Headset Once the dial pad is fully chargedAdjusting Volume and Muting Calls SettingsPlacing, Receiving and Ending Calls Traveling Out-of-RangeWhen you hear the tone you want to use Press to confirm Press and hold and for at least five seconds Calling Features Place the dial pad in the base cradle for several secondsPress when you are finished PhonebookCreating Phonebook Entries Entering Text from Your Dial PadTo close the phonebook and return to standby, press Move the cursor to select Yes and pressSubscription Services Use and to scroll through the listPress to dial the number Setting Voice Mail Signaling Tone One-touch Voice Mail AccessResetting the Voice Message Waiting Indicator Using Multiple CT14 Units Together TroubleshootingImportant Safety and Operational Information Limited WarrantyBattery Warnings GeneralRegulatory Notices Guía del usuario Índice Para comenzarAjustes Funciones de llamadaAgenda de teléfonos Contenido del paqueteServicios con suscripción Componentes Antena de la base/soporte del auricularCharge Carga Indicador de Mensaje EN ESPERA* LEDInstalar la pila del teclado Instalar el clip para el cinturónQuite el clip para el cinturón jalando De un lado del clip para soltar la pestaña del orificioInstalar la base Cargar el tecladoLlevando el auricular Inserte el teclado en el alojamiento de carga de la baseAjustar el volumen y silenciar llamadas Llamar, recibir llamadas y colgarSalir fuera del alcance AjustesMueva el cursor o para seleccionar un tono de timbre Para activarla presioneTono de botones Tono del teclado Para confirmarPara cambiar el modo de marcación, presione Funciones de llamada Agenda de teléfonos Crear entradas en la agenda de teléfonosCuando termine, presione Escribir texto con el tecladoMueva el cursor para seleccionar Sí y presione Servicios con suscripción Marcar en cadena desde la agenda de teléfonosUsar la llamada en espera Ver la lista de ID de contactosPresione para marcar el número Para programar el código de área local, presioneAcceso al buzón de voz con una sola tecla Escuchará un tono de confirmaciónConfigurar el tono de aviso del buzón de voz Restablecer el indicador de mensajes de voz pendientesSolución de problemas Usar varias unidades CT14 al mismo tiempoAdvertencias Advertencias acerca de la pilaAvisos sobre normativas Art master