HP 600 manual Troubleshooting Problem Solution You cannot receive faxes

Page 68

Troubleshooting

Problem

Solution

 

 

You cannot receive faxes

Check if TEL appears on the right side of the display. In TEL

automatically.

mode, you cannot receive a fax automatically. Be sure the

 

handset is seated on the cradle properly.

 

If the ink is low, the fax will stop printing faxes. Replace the

 

print cartridge.

 

If the fax memory is full, the fax will stop answering the

 

phone. Load paper and print the faxes in memory to clear

 

out the memory.

The machine cannot receive faxes manually.

Do not hang up the handset before pressing Start to receive a fax.

The machine does not send anything. Check that the document is loaded face down.Send should appear in the display after it dials. Check if the machine to which you are sending can receive your fax.

You cannot poll another machine.

The fax machine you are polling may be using a poll code (password).

The fax you received has blank bits on it.

The machine sending to you may be faulty. A noisy phone line can cause line errors. Check your machine by making a copy.

Spots or lines missing from the fax you receive.

Check if the print cartridge is ok by making a copy. See Maintain the print cartridge on page 52. Check with the telephone company to see if your phone line is noisy.

You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass. Also, check with the telephone company to see if your phone line is noisy.

Some of the words on the fax you received appear stretched.

The machine sending to you had a temporary document jam.

Your machine does not make copies. Make sure your document is loaded face down.

There are lines on copies or documents you send.

Check your scan glass for marks and clean it (see Clean the document scanner area on page 54).

The machine dials a number, but fails to make a connection with a remote fax machine.

The remote fax machine may be turned off or unable to answer incoming calls. Speak with the other fax operator to solve the problem.

60 Care and maintenance

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Contents HP 600 Fax series Page HP 600 Fax series Page Contents Advanced faxing Additional featuresFeature reference Care and maintenance Specifications and regulatory informationIv Contents Quick start Load paperLoad documents to fax or copy Send a faxReceive a fax Make a copyMake a telephone call Number of Copies then 01 01-40 will displaySet up faxing for the HP Fax USA HP Fax basics HP 600 Fax Parts of the HP FaxBottom view HP 600 Fax Control Panel of HP Fax 4Control panel of HP FaxMute Mutes the telephone during a telephone call Menus Basic FAXOverview of menu options Basic FAX menuECM Mode Resolution Advanced FAX menuLoudspeaker Tools menuMenu buttons Ready modeNavigate the menus Enter dates, times, text, and telephone numbers Most text fieldsFax header telephone number Speed dialing Store a number in the phone bookPrint the phone book Dial from the phone bookPaper types and sizes Document types and sizes Set document resolution and contrast for a single copy Adjust volume Ringer volumeSpeaker volume Automatic fax redialReceiving via an extension telephone Additional features Set rings to answerUse Caller ID Block junk fax numbersTurn Caller ID on See who called with Caller IDFavorites Add a junk fax numberDelete a number Save a documentImage TCR Delete a documentSend a document Print a documentDistinctive ring Drpd Teach the HP Fax the ring patternAnswer/receive mode Set up distinctive ring Drpd answer modeSee Set rings to answer on Answer/receive mode Additional features Advanced faxing BroadcastingDelayed fax PollingSetting send polling Polling another fax to receiveTo cancel the scheduled job Forward faxesStart Date&Time will display Forward faxes Advanced faxing WakeUp sounds Set the date and timeTurn on and off sounds Alarm sounds Silent modeSet the fax header information Key soundsReports you can print Print reportsAutomatic reports Reprinting faxes It can also be used as a quick reference guideClearing memory Dial/ScheduleRedial a number in memory Print cartridge information View ink levelPrint the self test Replace the print cartridgeReplace the print cartridge Clear jammed documents and paper Document jams during transmissionPaper jams during printing To clear document jamWipe the print cartridge contacts Clean the print cartridgeMaintain the print cartridge Clean the cartridge carrier contacts Clean the document scanner area Clean the document scanner area Adjust the scanner LCD error messagesInstall ink No Dial Number Troubleshooting Fax problemsTroubleshooting Problem Solution You cannot receive faxes Print quality problems Problem Solution Light or blurred charactersPaper feeding problems Specifications and regulatory information Acceptable documentsProduct specifications Print cartridgeYES Sample of ITU #1 test chart reduced to 60.5% Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Regulatory notices Noise emission statement for GermanyUse Hewlett-Packard support services Declaration of Conformity Declaration of ConformityHewlett-Packard Limited Warranty Statement HP product Duration of limited warrantyIndex Page Page Programming Page CB846-90001* *CB846-90001
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600 specifications

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