HP 20-k214 Mobile, 20-k127cl Mobile, 20-k120us Mobile, 20-k121us Mobile manual Restore and recovery

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Restore and recovery

There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:

If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Help and Support. From the Start screen, type h, and then select Help and Support.

If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.

From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions.

If you want to restore the system to a previous state without losing any personal information, Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to an automatically created restore point. For more information and steps for using Windows System Restore, see Help and Support. From the Start screen, type h, and then select Help and Support.

If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows Store, consider using Windows Refresh. This option does not require backing up data to another drive. See Using Windows Refresh for quick and easy recovery on page 72.

If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows.

For more information, see Remove everything and reinstall Windows on page 72.

If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.

For more information, see Recovering using HP Recovery Manager on page 73.

If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery partition (select models only) or use the HP Recovery media that you have created. For more information, see Recovering using HP Recovery Manager on page 73. If you have not already created recovery media, see Creating HP Recovery media on page 70.

If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 73.

If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option.

For more information, see Removing the HP Recovery partition on page 74.

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Contents HP Envy Rove 20 Mobile All-in-One PC Product notice Safety warning notice Iv Safety warning notice Table of contents Computer specifications Hard drive specifications Vii Viii Product description Serviceability End user replaceable parts Category Description WirelessPower requirements Operating system PreinstalledLocating software External component identificationFinding your hardware and software information Locating hardwareComponent Description FrontLeft side Right side Back Bottom TopLocating the serial number, product number, and model number Illustrated parts catalog728073-001 Computer major components732001-001 Converter board Component Spare part numberCover bracket Capacitor board, includesDisplay stand Power connector cableCable Kit Air flow channelMass storage device RJ45-USB adapter dongle Wireless keyboardMiscellaneous parts Component Spare part number AC adapterSequential part number listing Wireless mouseSpare part number Description Illustrated parts catalog Cable, and Windows button board and cable Tools required Removal and replacement proceduresPreliminary replacement requirements Service considerationsCables and connectors Typical electrostatic voltage levels Grounding guidelinesEvent 10% 40% 55% Packaging and transporting guidelines Material Use Voltage protection level Component replacement proceduresDescription Spare part number Bottom coverPage Page Rear cover Hard drive Page Memory module Update Bios before adding memory modulesAxis capacitor board RTC battery Description Spare part number USB board 728064-001 USB boardAxis capacitor board 728067-001 Page Description Spare part number Converter board 728067-001 Converter boardPage Media card reader board USB connector cable Speakers Page Display stand recess Power button board Remove the cover bracket see X-axis capacitor board on Battery Page Webcam/microphone module Description Spare part number Audio/USB board 728065-001 Audio/USB boardPage Wlan module Page Description Spare part number Air flow channel 728052-001 Air flow channelDisplay panel cable Fan System board Page Heat sink Page Display stand Wireless antennaDescription Spare part number Display stand 728056-001 Middle frame Remove the cover bracket see X-axis capacitor board on Page Power connector cable Page Updating the Bios Starting Setup Utility BiosDetermining the Bios version Downloading a Bios update Using HP PC Hardware Diagnostics UefiDiagnostic section, click HP Uefi Support Environment Downloading HP PC Hardware Diagnostics Uefi to a USB deviceComputer specifications SpecificationsHard drive specifications Creating recovery media and backups Backing up, restoring, and recoveringCreating HP Recovery media Restore and recovery Remove everything and reinstall Windows Using Windows Refresh for quick and easy recoveryWhat you need to know Recovering using HP Recovery ManagerUsing the HP Recovery partition select models only Removing the HP Recovery partitionPage Country/region Accredited agency Applicable note number Power cord set requirementsRequirements for all countries Requirements for specific countries and regionsCemko Recycling Index Jacks
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