HP 20-d090, 20-d127c, 20-d117c, 20-d094, 20-d113w manual Display monitor, Keyboard and mouse general

Page 15

Display (monitor)

Symptom

Possible solution

 

 

Screen is blank.

Press the space bar on the keyboard or move the mouse to make the screen display

 

visible again.

 

 

 

Press the Sleep button (select models only), or Esc on the keyboard, to resume from

 

Sleep mode.

 

 

 

Press the Power button to turn on the computer.

 

 

Keyboard and mouse (general)

Symptom

Possible solution

 

 

Keyboard

Use the mouse to turn off the computer, unplug and reconnect the keyboard to the back

commands and

of your computer, and then restart your computer.

typing are not

 

recognized by the

 

computer.

 

Mouse (with cable) does not work or is not detected.

Unplug and reconnect the mouse cable to your computer.

If the mouse is still not detected, turn off the computer, unplug and reconnect the mouse cable, and then restart the computer.

Cursor does not move using the arrow keys on the number keypad.

Press Num Lock on the keyboard to turn off Num Lock, so that the arrow keys on the number keypad can be used.

Cursor does not respond to mouse movement.

Use the keyboard to save changes in all open programs, and then restart your computer:

1.Press the Alt+Tab keys simultaneously to navigate to an open program.

2.Press Ctrl+S simultaneously to save your changes in the selected program (Ctrl+S is the keyboard shortcut for Save on most—not all—programs).

3.Repeat step 1 and step 2 to save changes in all open programs.

4.After saving changes in all open programs, press the Power button to turn off the computer.

5.After the shutdown is complete, unplug and reconnect the mouse connector to the back of your computer, and then restart your computer.

Display (monitor)

11

Image 15
Contents 12 30cm Page Page Copyright and License Getting information Type of information Where to findComputer, and then select User guides Getting informationSetting up your computer Setting up your computer Connecting to the InternetHP My Display TouchSmart Edition Setting up additional featuresUsing Beats Audio select models only Using Beats Audio select models onlySetting up additional features Using the Hdmi port controls select models onlyCleaning procedures Cleaning proceduresMaintaining your computer Maintaining your computer Computer does not start TroubleshootingSymptom Computer does not startSelect Task Manager PowerTroubleshooting Symptom Possible solutionDisplay monitor Keyboard and mouse generalDisplay monitor Keyboard and mouse wireless Security Internet accessSpeakers and sound Speakers and soundUnder Network and Internet, select Connect to the Internet Software troubleshootingSoftware troubleshooting Under Programs, select Uninstall a program Ways to get help Where to get helpSupport information Ways to get helpCustomer support for repairs Before upgrading your hardwareSupport information Page How you can help What we do Power to make a change
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