HP 20-d030 Speakers and sound, Internet access, Security, Then select Troubleshoot audio playback

Page 17

Speakers and sound

Symptom

Possible solution

 

 

No sound is

1. From the Start screen, type c, select Control Panel, and then select System and

produced.

Security.

 

2. Under Action Center, select Troubleshoot common computer problems, and

 

then select Troubleshoot audio playback.

 

 

 

If you are using built-in monitor speakers, use the monitor front-panel Volume button to

 

adjust volume. Use the front-panel buttons to enter the on-screen display (OSD) and

 

ensure that audio is enabled and that the volume is set appropriately.

 

 

 

Ensure that you connected powered (active) speakers and that they are turned on.

 

 

 

Turn off your computer, and then unplug and reconnect the speakers. Ensure that the

 

speakers are connected to an audio connector, not a Line In or headphone connector.

 

 

 

To resume from Sleep mode, press the Sleep button (select models only), or press Esc.

 

 

 

Unplug headphones if they are connected to your computer (or speaker system).

 

 

Volume is very low

Ensure that you connected the speakers to the Audio Out connector on the back of the

or unsatisfactory.

computer. (Additional audio connectors are used for multiple-channel speakers.)

 

Detached non-powered speakers (speakers without a separate power source, such as

 

batteries or a power cord) do not produce satisfactory sound. Replace the non-powered

 

speakers with powered speakers.

 

 

Internet access

Symptom

Possible solution

 

 

Internet programs

Log in to your ISP, and start the desired program.

do not start

 

automatically.

 

 

 

Speakers and sound

13

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Contents 12 30cm Page Page Copyright and License Getting information Type of information Where to findComputer, and then select User guides Getting informationSetting up your computer Setting up your computer Connecting to the InternetUsing Beats Audio select models only Setting up additional featuresUsing Beats Audio select models only HP My Display TouchSmart EditionSetting up additional features Using the Hdmi port controls select models onlyMaintaining your computer Cleaning proceduresCleaning procedures Maintaining your computer Symptom TroubleshootingComputer does not start Computer does not startTroubleshooting PowerSymptom Possible solution Select Task ManagerDisplay monitor Display monitorKeyboard and mouse general Keyboard and mouse wireless Speakers and sound Internet accessSpeakers and sound SecurityUnder Network and Internet, select Connect to the Internet Software troubleshootingSoftware troubleshooting Under Programs, select Uninstall a program Support information Where to get helpWays to get help Ways to get helpSupport information Customer support for repairsBefore upgrading your hardware Page How you can help What we do Power to make a change
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