HP 20-d117c, 20-d127c, 20-d094, 20-d113w, 20-d090, 20-d034, 20-d030, 20-d011 Maintaining your computer

Page 12

Cleaning the keyboard and

When cleaning the keyboard keys, use a low setting on a battery-powered vacuum

mouse

cleaner, to avoid removing key caps and springs.

 

1.

Vacuum between the keys of the keyboard and along the grooves.

 

2.

Use a clean, dry cloth and isopropyl (rubbing) alcohol to clean buildup on the

 

 

keyboard keys and along its edges.

 

3.

Wipe the body of the mouse and the mouse cord by using cleaning wipes.

If you have a roller-ball mouse, clean the ball and rollers inside:

1.Turn the mouse upside down, and rotate the ball-cover ring counterclockwise to remove the ring and release the roller ball.

2.Rinse the roller ball with soap and warm water.

3.Clean the rollers inside the mouse with a cotton swab dampened with isopropyl (rubbing) alcohol.

4.After the roller ball and rollers are completely dry, replace the ball and ball- cover ring.

Cleaning the touch screen (AiO models only)

Follow these steps to clean the touch screen:

1.Turn off the computer. From the Start screen, swipe from the lower-right corner of the screen to display the charms toolbar, and then select Settings. Select the Power icon, and then select Shut Down.

2.Disconnect the power cord from the wall.

3.Spray a small amount of mild glass cleaner on a soft cloth to clean the touch screen.

4.Wipe the surface and left and right side of the touch screen to remove any dirt, fingerprints, or other debris that could hinder the touch recognition of the screen.

CAUTION: Do not spray or place the cleaner directly on the screen; spray the cleaner into the cloth, and then wipe the sides and surface of the touch screen.

Do not use an abrasive cleaner or cloth when cleaning the sides or the surface of the screen, because this could cause damage to the touch screen.

8 Chapter 4 Maintaining your computer

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Contents 12 30cm Page Page Copyright and License Type of information Where to find Getting informationGetting information Computer, and then select User guidesSetting up your computer Connecting to the Internet Setting up your computerSetting up additional features Using Beats Audio select models onlyUsing Beats Audio select models only HP My Display TouchSmart EditionUsing the Hdmi port controls select models only Setting up additional featuresCleaning procedures Cleaning proceduresMaintaining your computer Maintaining your computer Troubleshooting SymptomComputer does not start Computer does not startPower TroubleshootingSymptom Possible solution Select Task ManagerDisplay monitor Keyboard and mouse generalDisplay monitor Keyboard and mouse wireless Internet access Speakers and soundSpeakers and sound SecuritySoftware troubleshooting Under Network and Internet, select Connect to the InternetSoftware troubleshooting Under Programs, select Uninstall a program Where to get help Support informationWays to get help Ways to get helpCustomer support for repairs Before upgrading your hardwareSupport information Page Power to make a change How you can help What we do
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