HP dx6100 manual Before You Call for Technical Support, DocLib.exe

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Getting Started

To run the Documentation CD if it does not run automatically:

1.Click Start > Run.

2.Type:

X:\DocLib.exe

(where X is the drive letter designator for the CD-ROM drive)

3.Click OK.

If the computer is running a Linux operating system, the Documentation CD will not autorun.

To find additional hardware documentation for the computer, browse to the HelpFiles folder on the CD. To view the documents

on the CD, download and install Adobe Acrobat Reader for Linux from www.adobe.com.

Before You Call for Technical Support

If you are having problems with the computer, try the appropriate solutions below to try to isolate the exact problem before calling for technical support.

Run the Diagnostics for Windows utility. Refer to the Troubleshooting Guide on the Documentation CD for more information.

Run the Drive Protection System (DPS) Self-Test in Computer Setup. Refer to the Computer Setup (F10) Utility Guide on the Documentation CD for more information.

The Drive Protection System (DPS) Self-Test software is available on some models only.

Getting Started

www.hp.com

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Contents Getting Started First Edition May Contents Contents Installing the Operating System Installing & Customizing the SoftwareMicrosoft Security Updates Getting Started Installing or Upgrading Device Drivers AccessibilityProtecting the Software Transferring Files and SettingsCustomizing the Monitor Display Turning Off the Computer Restoring the SoftwareFinding More Information Using the Documentation CD \DocLib.exe Before You Call for Technical SupportRun the Restore Plus! CD Run the Restore Plus! CD Helpful Hints Getting Started Solving General Problems Basic TroubleshootingNum Lock key Solving General Problems Beeps may not occur on all models for this activity System does not System unable to Solving General Problems Solving Hardware Installation Problems Solving Hardware Installation ProblemsInterpreting Diagnostic Reseat the graphics card. Power on the system Diagnostic Front Panel LEDs and Audible Codes Interpreting Diagnostic Lights and Audible CodesRed Power LED Red Power LED Processor is not Flashes three System board Red Power LED Pre-video memory Reseat DIMMs Management Guide To the appropriate Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Getting Started