HP dx6100 manual Run the Restore Plus! CD

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Getting Started

To assist you in resolving problems online, HP Instant Support Professional Edition provides you with self-solve diagnostics. If you need to contact HP support, use HP Instant Support

Profession Edition's online chat feature. Access HP Instant Support Professional Edition at: www.hp.com/go/ispe.

Access the Business Support Center (BSC) at www.hp.com/go/bizsupport for the latest online support

information, software and drivers, proactive notification, and worldwide community of peers and HP experts.

If it becomes necessary to call for technical assistance (1-800-652-6672), be prepared to do the following to ensure that your service call is handled properly:

■Be in front of your computer when you call.

■Write down the computer serial number and product ID number, and the monitor serial number before calling.

■Spend time troubleshooting the problem with the service technician.

■Remove any hardware that was recently added to your system.

■Remove any software that was recently installed.

■Run the Restore Plus! CD.

ÄCAUTION:drive. Running the Restore CD will erase all data on the hard

✎For sales information and warranty upgrades (HP Care Pack), call 1-800-282-6672.

Getting Started

www.hp.com

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Contents Getting Started First Edition May Contents Contents Installing the Operating System Installing & Customizing the SoftwareMicrosoft Security Updates Getting Started Installing or Upgrading Device Drivers AccessibilityTransferring Files and Settings Protecting the SoftwareCustomizing the Monitor Display Turning Off the Computer Restoring the SoftwareFinding More Information Using the Documentation CD \DocLib.exe Before You Call for Technical SupportRun the Restore Plus! CD Run the Restore Plus! CD Helpful Hints Getting Started Solving General Problems Basic TroubleshootingNum Lock key Solving General Problems Beeps may not occur on all models for this activity System does not System unable to Solving General Problems Solving Hardware Installation Problems Solving Hardware Installation ProblemsInterpreting Diagnostic Reseat the graphics card. Power on the system Diagnostic Front Panel LEDs and Audible Codes Interpreting Diagnostic Lights and Audible CodesRed Power LED Red Power LED Processor is not Flashes three System board Red Power LED Pre-video memory Reseat DIMMs Management Guide To the appropriate Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Getting Started
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