HP dx6100 manual Solving General Problems

Page 20

Getting Started

Solving General Problems (Continued)

Problem

Cause

Solution

 

 

 

 

Poor performance is

Processor is hot.

1.

Make sure the airflow to

experienced.

 

 

the computer is not

 

 

 

blocked. Leave a 4-inch

 

 

 

(10.2-cm) clearance at the

 

 

 

back of unit and above the

 

 

 

monitor to permit required

 

 

 

airflow.

 

 

2.

Make sure the fans are

 

 

 

connected and working

 

 

 

properly (some fans only

 

 

 

operate when needed).

 

 

3. Make sure the processor

 

 

 

heatsink is installed

 

 

 

properly.

 

 

 

 

Hard drive is full.

Transfer data from the hard

 

 

drive to create more space on

 

 

the hard drive.

 

 

 

 

Low on memory.

Add more memory.

 

 

 

 

Hard drive

Defragment hard drive.

 

fragmented.

 

 

 

 

 

 

Program previously

Restart the computer.

 

accessed did not

 

 

 

release reserved

 

 

 

memory back to the

 

 

 

system.

 

 

 

 

 

 

Virus resident on the

Run virus protection program.

 

hard drive.

 

 

 

 

 

 

 

Too many

1.

Close unnecessary

 

applications

 

applications to free up

 

running.

 

memory.

 

 

2.

Add more memory.

 

 

 

 

Cause unknown.

Restart the computer.

 

 

 

 

16

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Getting Started

Image 20
Contents Getting Started First Edition May Contents Contents Installing & Customizing the Software Installing the Operating SystemMicrosoft Security Updates Getting Started Accessibility Installing or Upgrading Device DriversCustomizing the Monitor Display Transferring Files and SettingsProtecting the Software Restoring the Software Turning Off the ComputerFinding More Information Using the Documentation CD Before You Call for Technical Support \DocLib.exeRun the Restore Plus! CD Run the Restore Plus! CD Helpful Hints Getting Started Basic Troubleshooting Solving General ProblemsNum Lock key Solving General Problems Beeps may not occur on all models for this activity System does not System unable to Solving General Problems Solving Hardware Installation Problems Solving Hardware Installation ProblemsInterpreting Diagnostic Reseat the graphics card. Power on the system Interpreting Diagnostic Lights and Audible Codes Diagnostic Front Panel LEDs and Audible CodesRed Power LED Red Power LED Processor is not Flashes three System board Red Power LED Pre-video memory Reseat DIMMs Management Guide To the appropriate Diagnostic Front Panel LEDs and Audible Codes Diagnostic Front Panel LEDs and Audible Codes Getting Started