Getting Started
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove hardware, such as an additional drive or expansion card. If you install a plug and play device, Windows XP automatically recognizes the device and configures the computer. If you install a
Solving Hardware Installation Problems
Problem | Cause | Solution |
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A new device is not | Device is not seated | Ensure that the device is |
recognized as part | or connected | properly and securely |
of the system. | properly. | connected and that pins in the |
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| connector are not bent down. |
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| Cable(s) of new | Ensure that all cables are |
| external device are | properly and securely |
| loose or power | connected and that pins in the |
| cables are | cable or connector are not bent |
| unplugged. | down. |
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| Power switch of new | Turn off the computer, turn on |
| external device is | the external device, then turn on |
| not turned on. | the computer to integrate the |
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| device with the computer |
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| system. |
When the system advised you of changes to the configuration, you did not accept them.
Reboot the computer and follow the instructions for accepting the changes.
20 | www.hp.com | Getting Started |