HP Server Blade BL495c G6 manual HP Insight Remote Support software, HP ROM-Based Setup Utility

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HP Insight Remote Support software

HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage, 24 X 7, so you can spend less time solving problems and more time focused on your business. You can have your systems remotely monitored for hardware failure using secure technology that has been proven at thousands of companies around the world. In many cases, you can avoid problems before they occur. There are two HP Insight Remote Support solutions:

For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to

50 servers and can be installed on a shared HP ProLiant Windows application server. The software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP 9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell Netware. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSWMBA SE).

For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials Remote Support Pack) is targeted for larger environments and is integrated with HP Systems Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories, dispatch and proactive service support for nearly all HP servers, storage, network and SAN environments, plus selected Dell and IBM Windows servers that have a support obligation with HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission Critical Services support agreements. Download from the HP website (http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD).

Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.

For more information, see the HP website (http://www.hp.com/go/insightremotesupport).

HP Insight Server Migration software for ProLiant

The HP Insight Server Migration software for ProLiant (SMP) enables administrators to upgrade or replace an existing server blade through server migration. SMP provides an automated, accurate, and affordable method of migrating existing server blades and their content to the latest server technologies.

SMP automates the migration of the operating system, applications, and data from one server blade to another without errors, eliminating the need for manual redeployment of these elements on the new server blade. During the migration process, the software automatically loads new drivers, required for boot, on the destination server blade. The wizard-based user interface simplifies the migration process and requires little experience or training.

For more information about the SMP, see the HP website (http://www.hp.com/go/migrate).

HP ROM-Based Setup Utility

RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of configuration activities that can include the following:

Configuring system devices and installed options

Enabling and disabling system features

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Contents Part Number July 2009 Second Edition Intended audience Contents Component identification Environmental specifications Server blade specificationsCustomer self repair Parts only warranty serviceRéparation par le client CSR Riparazione da parte del cliente Service de garantie pièces seulesServizio di garanzia per i soli componenti Reparaciones del propio cliente Servicio de garantía exclusivo de componentes Reparo feito pelo cliente Garantieservice Parts OnlyServiço de garantia apenas para peças Customer self repair Customer self repair Customer self repair Customer self repair Server blade components Illustrated parts catalogDescription Spare part Customer self Number Repair on HP NC325m PCI Express Quad Port Gigabit Server Adapter 450604-001 Mandatory Class Page Illustrated parts catalog Safety considerations Removal and replacement proceduresRequired tools Preventing electrostatic dischargeServer blade preparation Symbols on equipmentRemove the server blade Power down the server bladeHard drive Access panelDimm baffle DIMMs Mezzanine card Front bezel Release button Server blade release leverHeatsink Removal and replacement procedures Processor Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Battery tray System board Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures Removal and replacement procedures System battery To replace the component, reverse the removal procedure Cabling Hard drive cabling Using the HP c-Class Blade SUV CableAccessing a server blade with local media devices Accessing a server blade with local KVM USB hub Troubleshooting resources Diagnostic toolsHP Insight Diagnostics HP Insight Diagnostics survey functionalityIntegrated Management Log Array Diagnostic Utility HP Systems Insight ManagerHP Insight Remote Support software HP ROM-Based Setup UtilityHP Insight Server Migration software for ProLiant USB support and functionality DiagnosticsUSB support Internal USB functionalityFront panel components Component identificationDescription Status Front panel LEDsConnector Card support Mezzanine connector definitionsSystem board components System maintenance switch procedures System maintenance switchPosition Function Default HP c-Class Blade SUV Cable Connector DescriptionEnvironmental specifications SpecificationsServer blade specifications Specification ValueAcronyms and abbreviations Index System battery System board System components 16, 21