Troubleshooting Computer Problems
The troubleshooting tables in this section appear in the following order:
Audio
CD and DVD Drives
Video
Display (Monitor)
Hard Disk Drive
Hardware Installation
Internet Access
Keyboard and Mouse
Power
Performance
Miscellaneous
For more information about monitor problems, or for problems related specifically to your printer, refer to the documentation provided by the product manufacturer.
Audio
Symptom |
| Possible solution | |
|
|
| |
No sound is produced. | Press the Mute button on the keyboard to see whether the Mute feature is | ||
| enabled. | ||
| Or |
| |
| 1 | Click the Windows Start Button, and then click Control Panel. | |
| 2 | Click Hardware and Sound, and then click Adjust system | |
|
|
| volume. |
| 3 | If programs are muted, click the Mute button to unmute them. | |
|
|
|
|
Click the Volume icon ( increase the volume.
) on the task bar, or use the keyboard controls to
| Ensure that powered (active) speakers are turned on. |
|
|
| Turn off your computer and reconnect the speakers. Ensure that the speakers |
| are connected to an audio connector, not a Line In or headphone connector. |
|
|
| Press the Sleep button (select models only) or the Esc key on the keyboard, to |
| resume from sleep mode. |
|
|
| Unplug headphones if they are connected to your computer. |
|
|
Sound is only coming out of | Ensure that all speakers are connected into the correct audio connectors. |
two speakers. |
|
|
|
6Troubleshooting and Maintenance Guide