HP Blackbird 002-01A Gaming System, Blackbird 002-21A Gaming System manual Internet Access

Page 19

Internet Access (continued)

Symptom

Possible solution

 

 

My Internet browser home page changed to something I did not want.

You may have spyware on your computer. Spyware is software that usually runs silently in the background on your computer, collecting and sending information about you and your use of the computer to another person or system on the Internet.

You can find and remove spyware from your computer by using any one of a number of software programs available for this purpose, including Windows Defender.

To scan for spyware by using Windows Defender:

1Click the Windows Start Button, All Programs, then click Windows Defender.

2Click Scan.

Note that many of the popular virus protection programs also include tools that scan for and remove spyware from your computer.

To avoid getting spyware on your computer:

￿ Do not install programs if you are not sure they come from reputable

 

companies. Check the company Web site carefully for information about

 

what is included with the program.

 

￿ Do not automatically click Yes when a download window asks if it is OK

 

to install a program on your computer. Read the message in the window

 

and ensure that it is a software program that you really want.

 

 

Unwanted pop-up

This is typically caused by adware or advertising-supported software.

advertisements display on my

You can configure your Web browser to block pop-ups. For example, in

computer when I am

Internet Explorer, click Tools, and then click Pop-up Blocker.

connected to the Internet.

To remove adware from your computer, use the antispyware/adware program

 

 

included on your computer (select models only), or use any one of a number of

 

available software programs that remove adware programs.

 

Note that many of the popular virus protection programs also include tools that

 

scan for and remove adware from your computer.

 

 

Troubleshooting Computer Problems 15

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Contents Troubleshooting and Maintenance Guide USA Table of Contents Iv Table of Contents Reviewing Programs that Run Automatically at Startup Creating Data Backup DiscsCreating System Recovery Disks Security UpdatesKeeping the Computer Free of Dust and Dirt Cleaning the computer and monitorCleaning fans, heat sink, and inside computer Running the Disk Cleanup ProgramClick the Windows Start Button, click the Arrow button Running the Disk Defragmenter ProgramUnder Program/Script, click Browse Click Start Task ManagerUnderstanding Hard Disk Drive Space Checking for Hard Disk Drive ErrorsUnder Error-checking, click Check Now Scan for and attempt recovery of bad sectors check boxesAudio Symptom Possible solutionClick Hardware and Sound, and then click Adjust system VolumeCodec CD and DVD Drives Symptom Under Tasks, click Device Manager Select Search automatically for updated driver softwareVideo PropertiesDisplay Monitor Click Display SettingsHard Disk Drive Hardware InstallationUnder Tasks, click Device Manager Double-clickPhone and Modem Options Internet AccessClick Uninstall a program Click Hardware and SoundInternet Access Keyboard and Mouse Keyboard and Mouse Click the Pointer Options tab Warranty and Support Guide to contact Support PowerPerformance Click the Windows Start Button, and then Computer MiscellaneousRemote sensor is not receiving Turning Off Your Computer Restarting Your ComputerUpdating Drivers Part number
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