HP Blackbird 002-21A Gaming System Video, Properties, Under Tasks, click Device Manager, Software

Video

Symptom		Possible solution
Some video files do not play.	Your file may be corrupt or in an unsupported format. Open the video file in a
		video editor, and then resave the file in a supported format.
Codec error messages appear		Open the file in Windows Media Player. Ensure that Windows Media Player is
when I play certain video files. configured to automatically download codecs.
		￿ If the correct codec is available, the file will play. Note that you must be
			connected to the Internet to download codec files.
		￿ If the correct codec is not available, check whether an update is available
			for Windows Media Player.
		For more information, open Windows Media Player Help and search for
		codec.
Error message: Files Needed	1		Click the Windows Start Button, right-click Computer, and then click
To Display Video Are Missing			Properties.
or Corrupt.	2		Under Tasks, click Device Manager.
	3		Click the plus sign (+) next to Sound, video and game controllers.
	4		Right-click TV tuner (select models only), and then click Update Driver
			Software.
	5		Select Search automatically for updated driver software.
	6		Follow the instructions to update the driver.
	7		If you are prompted, restart the computer.
Graphics become corrupted	1		Click the Windows Start Button, right-click Computer, and then click
when I play video games.			Properties.
	2		Under Tasks, click Device Manager.
	3		Click the plus sign (+) next to Display adapters.
	4		Right-clickthe video card, and then click Update Driver Software.
	5		Select Search automatically for updated driver software.
	6		Follow the onscreen instructions to update the driver.
	7		If you are prompted, restart the computer.
		Undo any overclocking you may have done to your video card.

10Troubleshooting and Maintenance Guide