HP Blackbird 002-01A Gaming System manual Power, Warranty and Support Guide to contact Support

Page 23

Power

Symptom

Possible solution

 

 

Computer will not turn on

Ensure that the cables connecting the computer to the external power source

or start.

are plugged in properly.

 

 

 

When the cables connecting the computer to the external power source are

 

plugged in properly, and the wall outlet is functioning, the green power supply

 

light on the back of the computer should be on; if it is not, refer to the Limited

 

Warranty and Support Guide to contact Support.

 

 

 

Ensure that the switch on the back of your power supply is set to the ON

 

position.

 

 

 

If the screen is blank, the monitor may not be properly connected. Connect the

 

monitor to the computer, plug it in, and turn it on. See “Display (Monitor)” on

 

page 11.

 

 

 

Set the line voltage selection switch to the correct setting for your

 

country/region, or refer to the Limited Warranty and Support Guide to contact

 

Support.

 

 

 

Test the wall outlet by connecting a different electrical device to it.

 

 

 

Incompatible memory (RAM) may have been installed. Reinstall the old

 

memory to return the computer to its original state. For instructions, refer to the

 

Upgrading and Servicing Guide.

 

 

 

Reseat the hard disk drive data and power cables. For instructions, refer to the

 

Upgrading and Servicing Guide.

 

 

Error message: Invalid system

When drive activity stops, remove the disk and press the spacebar on the

disk or Non-System disk or

keyboard. The computer should start up.

disk error.

 

Computer does not turn off when the On button is pressed.

Press and hold the On button until the computer turns off.

Computer shuts down

The computer may be in an exceedingly hot environment. Let it cool down.

automatically.

Ensure that the computer air vents are not blocked, and that the internal fan is

 

 

running. Note that your computer may not have an internal fan.

 

 

Computer displays the wrong

The real-time clock (RTC) battery may need to be replaced. Battery life is

date and time.

approximately seven years.

 

Before replacing the battery, try resetting the date and time in Windows Vista

 

by using Control Panel. If the problem persists, replace the battery. For

 

instructions, refer to the Upgrading and Servicing Guide.

 

 

Troubleshooting Computer Problems 19

Image 23
Contents Troubleshooting and Maintenance Guide USA Table of Contents Iv Table of Contents Reviewing Programs that Run Automatically at Startup Creating Data Backup DiscsCreating System Recovery Disks Security UpdatesKeeping the Computer Free of Dust and Dirt Cleaning the computer and monitorCleaning fans, heat sink, and inside computer Running the Disk Cleanup ProgramClick the Windows Start Button, click the Arrow button Running the Disk Defragmenter ProgramUnder Program/Script, click Browse Click Start Task ManagerUnderstanding Hard Disk Drive Space Checking for Hard Disk Drive ErrorsUnder Error-checking, click Check Now Scan for and attempt recovery of bad sectors check boxesAudio Symptom Possible solutionClick Hardware and Sound, and then click Adjust system VolumeCodec CD and DVD Drives Symptom Under Tasks, click Device Manager Select Search automatically for updated driver softwareVideo PropertiesDisplay Monitor Click Display SettingsHard Disk Drive Hardware InstallationUnder Tasks, click Device Manager Double-clickPhone and Modem Options Internet AccessClick Uninstall a program Click Hardware and SoundInternet Access Keyboard and Mouse Keyboard and Mouse Click the Pointer Options tab Warranty and Support Guide to contact Support PowerPerformance Click the Windows Start Button, and then Computer MiscellaneousRemote sensor is not receiving Updating Drivers Restarting Your ComputerTurning Off Your Computer Part number
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