Symptom

CD and DVD Drives (continued)

I cannot record (burn) a disc. (continued)

Possible solution

Select a slower write speed for the recording drive, if a slower speed is available.

The recording software may not let you add a track if it exceeds the available space on your disc. You can make space available by removing one or more tracks from the list before recording the files to the disc.

Close all software programs and windows before recording.

Ensure that you have enough available space on your hard disk drive to store a temporary copy of the content:

	1 Click the Windows Start Button, and then click Computer.
	2 Right-click the hard disk drive, and then click Properties to view the
	available space.

	If you are on a network, copy the files from a network drive to your hard disk
	drive first, and then record them to disc.

	Close all programs and windows, and then restart your computer.

I cannot add data to a DVD.	Ensure that you set the correct recording option (append or add data files) in
	your DVD recording software.

Titles of music tracks are not	For the artist, title, and track information to appear when you play music CDs,
displayed for the CD.	the computer must be connected to the Internet. This information is not
	recorded on the disc.

	Track information may not be available for every CD.

An error message appears	You may need to select the capture device if your computer has both analog
when I capture video.	and digital video capture devices. To find out how to change the video device
	selection, refer to the Help menu in the video capture program.

I cannot play a DVD movie on a DVD player.

Your DVD player cannot play video files that were recorded onto the DVD as data files. To play a movie properly, use a video recording program. Some video files may be viewed on a computer, but not on a home DVD video player.

Troubleshooting Computer Problems 9