HP Blackbird 002-21A Gaming System manual Internet Access, Click Hardware and Sound

Page 18

Internet Access

Symptom

 

Possible solution

 

 

 

I cannot connect to the

 

Verify Internet settings, or contact your Internet Service Provider (ISP) for

Internet.

 

assistance.

 

 

 

 

 

Verify that you are using the proper cables for your Internet connection type.

 

 

Your computer may have a modem and an Ethernet network adapter (also

 

 

called a network interface card, or NIC). A modem uses a standard telephone

 

 

cable to make a dial-up connection. A NIC uses a network cable to connect to

 

 

a local area network (LAN). Do not connect a telephone cable to the NIC. Do

 

 

not plug a network cable into a telephone service line; doing so may damage

 

 

the NIC.

 

 

For more information about connecting to the Internet, press the Help ? button

 

 

on the keyboard to open the Help and Support Center.

 

 

 

 

 

Verify that the Web browser is installed and set up to work with your ISP.

 

 

 

 

 

If your system has external antennas, try to move the antenna to a better

 

 

position. If the antenna is internal, try to move the chassis.

 

 

 

 

 

Try to connect again later, or contact your ISP for assistance.

 

 

 

I cannot automatically start

 

Log in to your ISP, and start the desired program.

Internet programs.

 

 

 

 

 

 

Web pages load slowly.

 

Verify that the correct modem speed and COM port are selected:

 

1

Click the Windows Start Button, and then click Control Panel.

 

2

Click Hardware and Sound.

 

3

Double-clickPhone and Modem Options.

 

4

Click the Modems tab, and then click the Properties button.

 

5

In the Device status area, verify that the modem is working properly.

 

Note that Web pages do not always load as quickly as files stored on your

 

computer. Web pages may also load slowly if there is currently a high demand

 

for the Web site.

 

 

The AOL program opens even

You may want to remove the AOL program.

when it is not being used.

To uninstall AOL:

 

 

1

Click the Windows Start Button, and then click Control Panel.

 

2

Click Uninstall a program.

 

3

Select America Online, click Uninstall, and then follow the onscreen

 

 

 

instructions.

NOTE: Removing the AOL program will not cancel your account with AOL.

14Troubleshooting and Maintenance Guide

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Contents Troubleshooting and Maintenance Guide USA Table of Contents Iv Table of Contents Security Updates Creating Data Backup DiscsCreating System Recovery Disks Reviewing Programs that Run Automatically at StartupCleaning the computer and monitor Keeping the Computer Free of Dust and DirtRunning the Disk Cleanup Program Cleaning fans, heat sink, and inside computerClick Start Task Manager Running the Disk Defragmenter ProgramUnder Program/Script, click Browse Click the Windows Start Button, click the Arrow buttonScan for and attempt recovery of bad sectors check boxes Checking for Hard Disk Drive ErrorsUnder Error-checking, click Check Now Understanding Hard Disk Drive SpaceVolume Symptom Possible solutionClick Hardware and Sound, and then click Adjust system AudioCodec CD and DVD Drives Symptom Properties Select Search automatically for updated driver softwareVideo Under Tasks, click Device ManagerClick Display Settings Display MonitorHardware Installation Hard Disk DriveUnder Tasks, click Device Manager Click Hardware and Sound Internet AccessClick Uninstall a program Double-clickPhone and Modem OptionsInternet Access Keyboard and Mouse Keyboard and Mouse Click the Pointer Options tab Power Warranty and Support Guide to contact SupportPerformance Miscellaneous Click the Windows Start Button, and then ComputerRemote sensor is not receiving Restarting Your Computer Turning Off Your ComputerUpdating Drivers Part number
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