HP 5000 Router manual Illegible Characters, Display on, Terminal after, Power-On, Repeated Reboot

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44CHAPTER 5: TROUBLESHOOTING

Illegible Characters

If the system operates normally after the system runs the POST, the start-up

Display on the

information is displayed on the console terminal. If the configuration system has a

Terminal after

fault, the terminal may display only illegible characters.

Power-On

If the console terminal displays illegible characters after the POST, verify that the

 

 

HyperTerminal parameters are set properly, as follows:

 

Baud — 9600

 

Data bits — 8

 

Stop bit — 1

 

Parity — None

 

Flow control — None

 

Terminal emulation — VT100

 

If the parameter settings do not match these values, reconfigure them.

 

 

Repeated Reboot

There are two possible situations in which the system reboots repeatedly:

 

After Now testing memory... displays

 

After System now is starting... displays, the system restarts repeatedly and

 

 

displays, Copied program error.

Repeated reboots are caused by damage to the SDRAM. You can check whether the SDRAM has a fault by checking the LED status of the router. During the POST, the SLOT0 – SLOT2 LEDs and SERIAL0 LED light first. If the SLOT0 and SLOT1 LEDs are on instead, the SDRAM test has failed.

If the SDRAM is damaged, you must replace it. See “Replacing the SDRAM” on page 82.

Troubleshooting SICs The LEDs on the Router 5000 Family routers indicate whether the modules are

and MIMsproperly installed. After the installation of a module, turn on the power and check the corresponding LED on front panel of the router. If the LEDs are on, the POST was successful and the router is working normally. If the LEDs are off, the POST has failed. You can test it using the following steps:

Check that the port cable matches the port.

Verify that the module is in normal operation by observing its LEDs .

Use the display command to check whether the module or interface module has accepted the configuration.

All LEDs of the Encryption Accelerator MIM Remain off after Startup

After startup, all LEDs should blink once. If all indictors are off, the module or hardware on the module has not powered on. Check whether the power of the integrated equipment is properly connected.

If the power of the integrated equipment is in normal operation, the fuse of the module may have burnt out or the Complex Programmable Logic Device (CPLD)

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Contents Router 5000 Family Installation Guide Marlborough, MA 3Com CorporationCampus Drive 01752-3064Contents Troubleshooting Protocols that are used to interconnect WANs About this GuideConventions List conventions that are used throughout this guideRelated DocumentationIntroducing the Router Family Hardware Router 5000 Family Console Port SpecificationsRouter 5000 Family Fixed portsGround Lists the attributes of the Router 5000 Family AUX portLEDs Table below describes the LEDs on the Router Describes the LEDs on the Router 5232, 5642, 5682 routers Router 5232, 5642, 5682 LEDsSystem Specifications for the Router Front View of the RouterSynchronous/Asynchronous Serial Port Specifications Description Attribute Synchronous AsynchronousRouter 5232 specifications Router 5642 specificationsRouter 5682 specifications System Specifications for the Router Introducing the Router 5000 Family Installing the Router Dust Temperature and HumiditySpecification for Dust Content GasesElectromagnetic Discharge Lightning DamageMounting the Router A RackConnecting the Router Installing the RouterConnecting the Power On the WorkbenchInstalling SICs and MIMs Fixed Ethernet cables are supplied with the router To the EthernetThat uses category-5 twisted pair cable Use shielded cables to ensure electromagnetic compatibilityConnecting the AUX Port to the Analog Modem Port to a CSU/DSUVerifying Installing the Router Connector to the serial port of a PC, as shown below Booting and Configuring RouterConnecting the Router to a Remote Console Terminal To a Local ConsoleTo set terminal parameters SettingParameters Console Terminal Shown belowSet the following parameters Bits per second 9600 Data bits Parity None Stop bitsHyperTerminal Window Powering on Router Connect Dialog BoxStartup Process ConfigurationFundamentals Router Configuration Fundamentals of the Router Naming and Arranging Interfaces Ethernet Serial synchronous/asynchronous Asynchronous E1/T1Maintaining the Router Boot Menu Boot MenuIntroduction Through XModem Options of Boot ROM operation menu includeUpgrading application program Send File dialog box Restore the extended segment of Boot ROM program from Flash Upgrading the entire Boot ROM programRestoring the Extended Segment of Boot ROM Program Upgrading the extendedIntroduction Press Enter to reboot the system Router restarts after successful upgradingBuild up FTP local upload/download environment Build up FTP remote upload/download environmentSpecify FTP directory Add right levelStart FTP server Ftpquit Cover Power LED is Off TroubleshootingNothing is Displayed on the Terminal after Power-On Illegible Characters Power-OnRepeated Reboot Display onRUN LED Blinks Rapidly During Sartup After Startup, All LEDs Remain OnRUN LED Remains On RUN LED Blinks Slowly After StartupTroubleshooting Console Cable Cable SpecificationsSignal Direction DB-25 DB-9 Console Cable PinoutsAUX Cable Ethernet CableStraight-through Network Cable Pinouts Signal Category Signal DirectionSignal Twisted Pair Signal Direction Crossover Network Cable PinoutsTypical DTE and DCE Serial Interface Cable Synchronous and Asynchronous ModeDTE and DCE Mode EIA/TIA-232 Maximum Transmission Baud rate bps Distance mDescribes the V.24 DTE cable pinouts DB-50 Signal Signal Direction DB-25Pinouts 24 DTE Cable PinoutsDescribes the V.24 DCE cable pinouts DCE Cable illustrates the V.24 DCE cable assemblyAssembly and Pinouts 24 DCE Cable PinoutsDescribes the V.35 DTE cable pinouts DB-50 Signal Signal Direction35 DTE Cable Pinouts DCE Cable illustrates the V.35 DCE cable assembly Describes V.35 DCE cable pinouts 35 DCE cable PinoutsT1 Cable Dumb Terminal AdapterE1 Cable Describes T1 cable pinoutsIsdn cables Pin 4 and pin 5 are the receiving endProduct Number, URL or e-mail address from the list below Warranty, you can obtain an RMA number online at PasswordContact Us Support telephone numbers posted on the 3Com web site atLatin America Telephone Technical Support and Repair US and Canada Telephone Technical Support and RepairAppendix a Obtaining Support for Your Product