HP 7410xi, 2710xi manual Network troubleshooting, Wireless setup wizard troubleshooting, Solution

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9 Network troubleshooting

This section contains network troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues.

For wired issues, see Wired network setup troubleshooting.

For file system issues, see Common Internet File System troubleshooting.

Wireless setup wizard troubleshooting

This section addresses problems you might encounter using the wireless setup wizard. For more information on wireless network setup and device discovery, see Wireless network setup troubleshooting and Wireless discovery troubleshooting.

Error message: Cannot connect to network

Cause

The equipment is not turned on.

Solution

Turn on the networked devices, such as the access point for an infrastructure network, or the computer for an ad hoc network.

Cause

The HP all-in-oneNo is not receiving a signal.

Solution

Move the access point and the HP all-in-one closer together. Then run the HP all- in-one wireless setup wizard again. For more information, see Setup failed.

Cause

You have entered the SSID incorrectly.

Solution

Enter the SSID correctly. Remember that the SSID is case sensitive.

Cause

You entered the wrong mode (ad hoc or infrastructure) or security type.

Solution

Enter the correct mode or security type.

Error message: Cannot connect to network. Unsupported authentication or encryption type.

HP all-in-one Network Guide

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Contents Wireless and Wired Network Guide HP all-in-one Network Guide Safety information Contents Page Choose a network type Wireless connection with an access point infrastructureGet started Choose a connection typeWired connection Ethernet Switch from a USB connection to a network connectionWireless connection without an access point ad hoc To switch a USB connection to a network connectionConnect additional computers Get HP supportChapter Wireless infrastructure network Choose a recommended wirelessWireless connection networks NetworkChapter Wireless connection to a wired network Chapter Router gateway Choose a recommendedEthernet network Computer gateway Ethernet connection to a wired network without Internet Ethernet connection to a wireless networkChapter What you need Connect to a wireless networkWith an access point Connect to the network HP all-in-one Network Guide Chapter Without an access point Prepare your computerFor Macintosh Create a network profileFor Windows For operating systems other than Windows XP and Mac OSHP all-in-one Network Guide AirPort icon For Mac OSTo create a new network profile on your Mac OS Select Create Network…Connect to the network using the Wireless Setup Wizard Select Enter a New Network Name SsidChapter Connect with an Ethernet CableConnect your HP all-in-one For Windows Install the softwareTo install your HP all-in-one software For Macintosh Manage your network View network settingsRestore network defaults Use the HP all-in-one control panelTurn the wireless radio on and off Advanced network settingsTo access the Embedded Web Server Access the Embedded Web ServerTo change an IP setting Use the Embedded Web ServerAdd security to the network To add WEP encryption Click Start Wizard Wireless Network Name page appearsTo add WPA-PSK security Chapter Error message Cannot connect to network Cause Network troubleshootingWireless setup wizard troubleshooting SolutionYou dont see the Ssid Cause Wireless network setup troubleshootingError message Invalid passkey Cause Received a System Requirements Error No TCP/IP Cause Printer Not Found screen appears during installation CauseTo select a new network name, do one of the following Verification fails at end of installation CauseTo check your network connection Click Start Wizard To use the control panelTo use the Embedded Web Server Setup failed Cause To make sure your network connection is active Wireless discovery troubleshootingComputer is unable to discover the HP all-in-one Cause Network iconYour access point is not broadcasting its network name Ssid HP all-in-one cannot find the computer ad hoc Cause Encryption settings are incorrect Click Device Manager Wired network setup troubleshootingTo check your LAN card in Windows XP Wired network icon To establish an active network connectionPrinter Not Found screen appears during installation Cause Cannot access Cifs server in Windows Cause Common Internet File System troubleshootingOther users on the network can access my memory card Cause File names have arbitrary characters CauseConfiguration page definitions General network settingsAppendix a Wireless network settings Appendix a Miscellaneous Appendix a Access point GlossaryNIC Index Wireless network Q3462-90198
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7410, 7410xi, 2710xi specifications

The HP 7410 is a multifunction printer that has gained popularity for its versatility and efficiency in both home and office environments. Designed to handle a variety of tasks, the HP 7410 seamlessly integrates printing, scanning, copying, and faxing capabilities into one compact device. This combination of features makes it an ideal choice for users looking to save space without sacrificing functionality.

One of the standout features of the HP 7410 is its ability to print in high quality. It can produce crisp black text and vibrant color documents with a maximum print resolution of up to 4800 x 1200 optimized dpi on certain media types. The printer utilizes HP’s innovative ink technology, which enhances color accuracy and delivers professional-grade prints. Additionally, the 7410 offers a fast print speed, averaging up to 30 pages per minute for black-and-white documents and around 20 pages per minute for color.

The scanning capabilities of the HP 7410 are equally impressive. It features a flatbed scanner that supports scanning of various media sizes, including legal-sized documents. With a maximum optical scanning resolution of up to 1200 x 1200 dpi, users can expect clear and detailed scans, making it ideal for digitizing important documents and images. The printer also supports automatic duplex scanning, which saves time and reduces paper usage.

In terms of connectivity, the HP 7410 comes equipped with multiple options, including USB and Ethernet connections, enabling easy integration into both wired and wireless networks. Furthermore, the printer supports mobile printing solutions, allowing users to print directly from their smartphones or tablets using HP’s mobile printing apps. This feature enhances convenience, bridging the gap between digital and physical document handling.

Another significant characteristic of the HP 7410 is its user-friendly interface. The device features an intuitive control panel with a sizable LCD display, simplifying navigation through its various functions and settings. Additionally, the printer includes an automatic document feeder (ADF) that holds up to 50 sheets, enhancing productivity for larger print jobs.

Overall, the HP 7410 is an outstanding multifunction printer that delivers exceptional performance across its various capabilities. Its combination of printing, scanning, copying, and faxing functions, along with robust connectivity options and ease of use, makes it an excellent choice for both personal and professional environments. For users seeking a reliable and versatile printing solution, the HP 7410 stands out as a formidable option.
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