HP 2710xi, 7410xi manual Wired network icon, To establish an active network connection

Page 49

Chapter 9

Cause

You do not have an active network connection.

Solution

Check to see if you have an active network connection.

To make sure your network connection is active

1Check to see if the wired network icon (below on the left) is present on the color graphics display. If the icon is present, the HP all-in-one is connected to the network.

The icon on the left shows an active wired network. The icon on the right shows an inactive network.

Wired network icon

2If the wired network icon is not present, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure.

3Make sure the HP all-in-one is connected to the network with a CAT-5 Ethernet cable.

4Check the two Ethernet indicator lights on the top and bottom of the RJ-45 Ethernet jack on the back of the HP all-in-one. The lights indicate the following:

a Top light: If this light is a solid green, the device is properly connected to the network, and communications have been established. If the top light is off, there is no network connection.

b Bottom light: This yellow light flashes when data is being sent or received by the device over the network.

5If the connections are secure, turn off the power on your HP all-in-one, and then turn it on again. On the control panel of the HP all-in-one, press the On button to turn off the HP all-in-one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again.

To establish an active network connection

1If the wired network icon is not active, check the cable connections from the HP all-in-one to your gateway or router to ensure connections are secure.

2If the connections are secure, press the On button to turn off the HP all-in- one, and then press it again to turn it on. Also, turn off the power on your router and then turn it on again.

I received a System Requirements Error: No TCP/IP

Cause

Your Local Area Network (LAN) card (NIC) is not installed properly.

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Contents
Wireless and Wired Network Guide HP all-in-one Network Guide Safety information Contents Page Get started Wireless connection with an access point infrastructureChoose a network type Choose a connection typeWireless connection without an access point ad hoc Switch from a USB connection to a network connectionWired connection Ethernet To switch a USB connection to a network connectionGet HP support Connect additional computersChapter Wireless connection networks Choose a recommended wirelessWireless infrastructure network NetworkChapter Wireless connection to a wired network Chapter Ethernet network Choose a recommendedRouter gateway Computer gateway Ethernet connection to a wireless network Ethernet connection to a wired network without InternetChapter With an access point Connect to a wireless networkWhat you need Connect to the network HP all-in-one Network Guide Chapter Prepare your computer Without an access pointFor Windows Create a network profileFor Macintosh For operating systems other than Windows XP and Mac OSHP all-in-one Network Guide To create a new network profile on your Mac OS For Mac OSAirPort icon Select Create Network…Select Enter a New Network Name Ssid Connect to the network using the Wireless Setup WizardChapter Cable Connect with an EthernetConnect your HP all-in-one To install your HP all-in-one software Install the softwareFor Windows For Macintosh Restore network defaults View network settingsManage your network Use the HP all-in-one control panelAdvanced network settings Turn the wireless radio on and offTo change an IP setting Access the Embedded Web ServerTo access the Embedded Web Server Use the Embedded Web ServerAdd security to the network To add WPA-PSK security Click Start Wizard Wireless Network Name page appearsTo add WEP encryption Chapter Wireless setup wizard troubleshooting Network troubleshootingError message Cannot connect to network Cause SolutionError message Invalid passkey Cause Wireless network setup troubleshootingYou dont see the Ssid Cause Printer Not Found screen appears during installation Cause Received a System Requirements Error No TCP/IP CauseTo check your network connection Verification fails at end of installation CauseTo select a new network name, do one of the following To use the Embedded Web Server To use the control panelClick Start Wizard Setup failed Cause Computer is unable to discover the HP all-in-one Cause Wireless discovery troubleshootingTo make sure your network connection is active Network iconYour access point is not broadcasting its network name Ssid HP all-in-one cannot find the computer ad hoc Cause Encryption settings are incorrect To check your LAN card in Windows XP Wired network setup troubleshootingClick Device Manager To establish an active network connection Wired network iconPrinter Not Found screen appears during installation Cause Other users on the network can access my memory card Cause Common Internet File System troubleshootingCannot access Cifs server in Windows Cause File names have arbitrary characters CauseGeneral network settings Configuration page definitionsAppendix a Wireless network settings Appendix a Miscellaneous Appendix a Glossary Access pointNIC Index Wireless network Q3462-90198
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