HP J4660, J4680, J4580, J4540, J4550 manual Clean the area around the ink nozzles

Page 116

Chapter 8

7.Clean only the copper-colored contacts. Allow the ink cartridges to dry for approximately ten minutes.

1 Copper-colored contacts

2 Ink nozzles (do not clean)

8.Slide the ink cartridge back into the slot. Push the ink cartridge forward until it clicks into place.

9.Repeat if necessary for the other ink cartridge.

10.Gently close the ink cartridge door and plug the power cord into the back of the device.

Clean the area around the ink nozzles

If the device is used in a dusty environment, a small amount of debris might accumulate inside the device. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the ink cartridges, it can cause ink streaks and smudges on printed pages. Ink streaking can be corrected by cleaning around the ink nozzles as described here.

NOTE: Clean the area around the ink nozzles only if you continue to see streaks and smudges on your printed pages after you have already cleaned the ink cartridges by using the device control panel or the software you installed with the HP All-in-One.

112 Maintain and troubleshoot

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Contents HP Officejet J4500/J4660/J4680 All-in-One series HP Officejet J4500/J4660/J4680 All-in-One series Safety information AccessibilityCopyright information Hewlett-Packard Company noticesPage Contents Fax ScanCopy Configure and manage Maintain and troubleshoot HP supplies and accessories Support and warrantyDevice specifications Regulatory informationContents Declaration of conformity 179 Resource Description Location Get startedFind other resources for the product Understand the device parts Resource DescriptionFront view Printing supplies areaLabel Back viewDevice control panel buttons and lights Label Model J4660 device control panel Connection information Description RecommendedSet up the device for Use the device Use device control panel menusDevice control-panel message types Status messagesChange device settings Error messagesCritical error messages To change settings from the device control panelUse the HP Solution Center Windows Use the HP photo and imaging softwareLoad originals To open the HP Photosmart Software on a Windows computerLoad an original on the scanner glass To load an original on the scanner glassLoad an original in the automatic document feeder ADF To load an original in the document feeder trayTips for selecting and using print media Select print mediaCards and envelopes Photo mediaUnderstand specifications for supported media TransparenciesCustom-sized media Understand supported sizesB7 ISO EnvelopesOther media CardsPhoto media Understand supported media types and weights Tray Type WeightSet minimum margins CapacityMedia Left Right Top Bottom Margin Load mediaTo load main tray Click the Paper/Features tab Print on special and custom-sized mediaTo print on special or custom-sized media Windows To set a custom media size a. Click the Custom buttonClick Properties or Setup Print borderlessClick Manage Custom Sizes in the Paper Size pull-down menu To print a borderless document WindowsOpen the Paper Type/Quality panel Set up speed-dial entriesTo print a borderless document Mac OS Set up a speed-dial group Set up fax numbers as speed-dial entries or groupsSet up speed-dial entries Print and view a list of speed-dial entries Change print settings Change default settings for all future jobs WindowsTo change the settings PrintCancel a print job Change settings Mac OSScan an original direct connection ScanScan an original Scan from a TWAIN-compliant or a WIA-compliant program Edit a scanned originalScan from a TWAIN-compliant program Scan from a WIA-compliant programEdit a scanned photo or graphic Change scan settingsCancel a scan job To make a copy CopyMake copies Cancel a copy job Send a basic fax FaxSend a fax To send a fax manually from an extension phone Send a fax manually from a phoneTo send a basic fax from the device control panel 42 Fax To send a fax from memory Send a fax using monitor dialingSend a fax from memory To cancel a scheduled fax Schedule a fax to send laterSend a fax to multiple recipients To schedule a fax from the device control panelTo send a fax to multiple recipients using group speed dial Send a color original or photo faxTo change the resolution from the device control panel Change the fax resolution and Lighter / Darker settingsChange the fax resolution Send a fax in Error Correction Mode Change the Lighter / Darker settingSet new default settings To set new default settings from the device control panelReceive a fax manually To change the ECM setting from the control panelReceive a fax Set up backup fax On Error OnlyTo receive a fax manually OffTo set backup fax from the device control panel Reprint received faxes from memoryPoll to receive a fax To reprint faxes in memory from the device control panelForward faxes to another number To forward faxes from the device control panelSet the paper size for received faxes Set automatic reduction for incoming faxesBlock junk fax numbers To set automatic reduction from the device control panelReceive faxes to your computer Add numbers to the junk fax listTo manually enter a number to block To remove numbers from the list of junk fax numbersSelect Settings, and then select Fax to PC Setup Wizard Activate Fax to PCChange fax settings Configure the fax headerTo set or change the fax header Set the answer mode Auto answerSet the number of rings before answering Set the fax error correction mode Change the answer ring pattern for distinctive ringSet the fax speed Set the dial typeSet the redial options Fax speed setting Fast Fax over the InternetTo set the fax speed from the device control panel MediumUse reports Test fax setupTo test fax setup Print fax error reports To enable fax confirmationTo set the device to print fax error reports automatically Print fax confirmation reportsCancel a fax Print and view the fax logConfigure and manage Manage the deviceMonitor the device WindowsToolbox Windows Administer the deviceUse device management tools Open the Toolbox Toolbox tabsTo open the embedded Web server Pages/buttons ContentsEmbedded Web server HP Officejet J4680 only HP Printer Utility panels Information and Support panel HP Printer Utility Mac OSTo open the HP Printer Utility from the HP Device Manager Understand the self-test report Countries/regions with a parallel-type phone system Set up faxing for the deviceSet up faxing parallel phone systems Choose the correct fax setup for your home or office Set up faxing for the device Recommended fax setup for serial-type phone systems Select your fax setup caseRecommended fax setup for parallel-type phone systems Other equipment/services Case a Separate fax line no voice calls receivedTo set up the device with a separate fax line Case B Set up the device with DSLTo set up the device with DSL Case D Fax with a distinctive ring service on the same line To set up the device with a distinctive ring serviceTo set up the device with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the device with voice mail Set up the device with a computer dial-up modemTo set up the device with a computer dial-up modem Set up the device with a computer DSL/ADSL modemTo set up the device with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitterTelephone Shared voice/fax with computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Chapter 10 Example of a parallel splitter Configure and manage Telephone wall jack To set up the device with a computer DSL/ADSL modem 12 Example of a parallel splitter Serial-type fax setup Configure the device Windows To install the softwareTo connect the device Connect the device before installing the softwareShare the device on a locally shared network To share the device Configure the device Mac OSTo install the software To share the device among computers running Mac OS Network name Ssid Understand 802.11 wireless network settingsCommunication mode Security settings Data encryptionTo set up wireless communication using the installer Windows To set up the device on a wireless network Mac OSTo turn off wireless communication To print a wireless testReset wireless settings Guidelines for reducing interference on a wireless networkOther guidelines Uninstall and reinstall the softwareTo add hardware addresses to a WAP To uninstall from a Windows computer, method Uninstall and reinstall the software 103 Supported ink cartridges Maintain and troubleshootWork with ink cartridges Handle the ink cartridges Replace the ink cartridgesTo replace the ink cartridges Page Align the ink cartridges Printer Toolbox appears Clean the ink cartridges To clean the ink cartridges from the control panelTo clean the ink cartridges from the HP Photosmart Software Printer Toolbox appears Click the Device Services tabClean the ink cartridge contacts Click Clean the Ink CartridgesTo clean the ink cartridge contacts HP Printer Utility Mac OSClean the area around the ink nozzles To clean the area around the ink nozzles Store printing supplies Clean the device Clean the scanner glassTo clean the scanner glass To insert an ink cartridge into the ink cartridge protectorClean the exterior Clean the automatic document feederTo clean the rollers or separator pad Chapter General troubleshooting tips and resources Device shuts down unexpectedly Solve printing problemsError message appears on control-panel display Blank or partial page printed Device is not responding nothing printsDevice takes a long time to print Placement of the text or graphics is wrong Something on the page is missing or incorrectDevice prints half a page, then ejects the paper Check the page-orientation settingPoor print quality and unexpected printouts Common poor quality printout problems Meaningless characters printCheck the paper quality Check the type of media loaded in the deviceCheck the print settings Ink is smearingInk is not filling the text or graphics completely Check the document fileCheck the print mode Check the paper type settingOutput is faded or dull colored Colors are printing as black and whiteSolve paper-feed problems Printout shows bleeding colorsColors do not line up properly Lines or dots are missing from text or graphicsMedia is not picked up from a tray Media is not coming out correctlyPages are skewing Multiple pages are being picked upSolve scan problems Scanner did nothingCheck the original Check the deviceText cannot be edited Scan takes too longPart of the document did not scan or text is missing Error messages appear Image quality is better when printedScanned image quality is poor Original is a second-generation photo or pictureScan defects are apparent Copies are blank Solve copy problemsNo copy came out Documents are missing or faded Size is reducedCopy quality is poor Take steps to improve the copy qualityCopy defects are apparent Paper mismatchVertical white or faded stripes Large, black typefaces look splotchy not smoothSolve fax problems Fax test failedFax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Solve fax problems 139 Dial Tone Detection test failed Solution Fax Line Condition test failed Solution Display always shows Phone Off HookDevice is having problems sending and receiving faxes Solve fax problems 143 Device is having problems sending a manual fax Solution Device cannot receive faxes, but can send faxes SolutionSolve fax problems 145 Device cannot send faxes, but can receive faxes Solution Fax tones are recorded on my answering machine Solution Phone cord that came with my device is not long enoughTo extend your phone cord Color faxes do not printSolve wireless problems HP Officejet J4680 only Print wireless configuration settingsCheck the wireless communication settings Add hardware addresses to a wireless access point WAPCheck the hardware connections Troubleshoot installation issuesHardware installation suggestions Software installation suggestions Verify installation preliminariesCheck the computer system Check the device to ensure the followingTo clear a paper jam from the rear door Clear jamsClear paper jams To clear a paper jam in the automatic document feeder Avoid paper jams HP supplies and accessories Order printing supplies onlineSupplies HP mediaSupport and warranty Hewlett-Packard limited warranty statement Before you call Obtain electronic supportObtain HP telephone support Support process HP support by phonePhone support period Telephone support numbersAdditional warranty options HP Quick Exchange Service Japan Call HP Korea customer supportTo remove ink cartridges before shipment Prepare the device for shipmentRemove the ink cartridges before shipment Pack the device To pack the devicePage Size width x depth x height Device specificationsPhysical specifications System requirements Product features and capacitiesProcessor and memory specifications Network operating system compatibility Network protocol specificationsMinimum requirements Fax specifications Embedded Web server specificationsPrint specifications Electrical specifications Scan specificationsEnvironmental specifications Sound power Regulatory information FCC statement FCC statementNoise emission statement for Germany Toxic and hazardous substance table173 Appendix D Australia wired fax statement Hinweis für Benutzer des deutschen TelefonnetzwerksRegulatory information for wireless products Exposure to radio frequency radiationRegulatory information for wireless products 177 European Union regulatory notice European Union Regulatory NoticeRegulatory model number Declaration of conformityDeclaration of Conformity J4500Safety J4660J4680 Declaration of ConformityEnergy Star notice Symbols/Numerics IndexPage Page OCR Page Page Twain Page Podręcznik użytkownika
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J4540, J4580, J4680, J4660, J4550 specifications

The HP J4580 and J4500 series printers are versatile all-in-one devices that cater to both home and small office environments. Designed to deliver high-quality printing, scanning, copying, and faxing capabilities, these models combine functionality with ease of use.

The HP J4580 model stands out with its compact design, making it an ideal choice for users with limited space. One of its main features is the ability to print in color and black-and-white at speeds up to 28 pages per minute (ppm). Additionally, the J4580 boasts a maximum print resolution of 4800 x 1200 optimized dpi, ensuring that both text and images look sharp and vibrant.

The J4500 model, while similar in design, introduces enhanced features suitable for slightly larger workloads. It offers a slightly higher performance, handling printing tasks with even greater efficiency. The J4500 can also print at impressive speeds, providing users with fast output without sacrificing quality.

Both models come equipped with advanced scanner technology, featuring a flatbed scanner that allows for high-resolution scanning to digital formats. The J4580 and J4500 are capable of scanning documents up to 1200 dpi, making it easy to capture intricate details from photos and pages. Moreover, users can copy documents quickly with a one-touch button that simplifies the copying process.

One of the standout characteristics is the built-in fax functionality. The fax modem included in both models can transmit documents at speeds of up to 33.6 kbps, ensuring that important information is sent swiftly. Additionally, they feature a 50-sheet automatic document feeder (ADF) for quicker faxing and scanning of multi-page documents.

Connectivity options are also essential for modern office needs, and both the J4580 and J4500 support USB and Ethernet connections, allowing users to print and share documents seamlessly over a network. Furthermore, wireless connectivity options enable quick access from mobile devices.

Overall, the HP J4580 and J4500 series printers provide comprehensive solutions for daily printing, scanning, copying, and faxing tasks. With their combination of speed, quality, and multifunction capabilities, these all-in-one printers are reliable assets for enhancing productivity in any workspace.
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