HP 7610 Wide Format, 7612 Wide Format e manual Wireless, Solving Problems

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Wireless

By following the instructions on the printer control panel when you were setting up the printer, you should have successfully connected the printer to the wireless network. If you encounter problems, see “Solving Problems” on this page.

English

Other ways to connect the printer to the wireless network

You can also connect the printer to the wireless network from the printer control panel. On the Home screen, touch (Wireless), touch Settings, touch Wireless Setup Wizard, and then follow the on- screen instructions.

If you have already connected the printer, you can change to a different type of connection any time you want. For more information, see the user guide.

Printing without a wireless router

With HP wireless direct printing, you can print wirelessly from a computer, smart phone, tablet,

or other wireless-capable device—without connecting to an existing wireless network.

For more information, see the user guide.

Solving Problems

Step 1: Make sure the wireless (802.11) light is turned on

If the blue light on the printer control panel is not lit, wireless might be turned off. To turn on wireless, touch (Wireless) on the Home screen, touch Settings, touch Wireless, and then touch On.

If the blue wireless light is blinking, it means the printer is not connected to a network. Use the HP printer software to connect the printer wirelessly.

Step 2: Make sure the computer is connected to the wireless network

Make sure your computer is connected to your wireless network. If you cannot connect the computer to the network, contact the person who set up your network or the router manufacturer; there might be a hardware issue with the router or computer.

Step 3: Run the wireless test

To check that the wireless connection is working properly, print the wireless test report.

1.Make sure the printer is turned on and paper is loaded in the tray.

2.On the Home screen, touch (Wireless), and then touch Settings.

3.Touch Print Wireless Test Report.

If the test fails, review the report for information on how to fix the problem and run the test again.

Tip: If the wireless signal is weak, try moving the printer closer to the wireless router.

Step 4: Restart components of the wireless network

Turn off the router and the printer, and then turn them back on in this order: router first and then printer.

Sometimes, turning off devices and then turning them back on helps resolve network communication issues. If you still cannot connect, turn off the router, the printer, and the computer, and then turn them back on in this order: router first, then printer, and then computer.

Note: If you still have problems, visit the HP Wireless Printing Center (www.hp.com/go/wirelessprinting). (At this time, this website might not be available in all languages.) This website contains the most complete, up-to-date information about wireless printing, as well as information to help you prepare your wireless network; solve problems when connecting the printer to the wireless network; and resolve security software issues.

Tip: If you are using a computer running Windows, you can use the Print and Scan Doctor tool, which can help solve many problems you might have with the printer. To download this tool, visit www.hp.com/go/tools. (At this time, this website might not be available in all languages.)

If the wireless connection cannot be made, the printer can also be connected to the network using an Ethernet cable.

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Contents Finding more information Setup PosterInstalling HP printer software ReadmeWireless Solving ProblemsInk cartridge information Web ServicesSafety information AcknowledgementsUsing the phone line for fax only Set up faxFind setup information for users in Europe FaxConnecting additional devices Test fax setupSend a fax using an extension phone Use faxUse reports and logs Cannot receive but can send faxes Check the printer fax settingsCannot send but can receive faxes Cannot send and receive faxesHewlett-Packard limited warranty statement HP product Duration of limited warrantyGuide de lutilisateur Poster d’installationEn savoir plus Fichier Lisez-moiÉtape 1 vérifiez que le voyant sans fil 802.11 est allumé Sans filDépannage Étape 3 testez la connexion sans filInformations de sécurité Services WebInformations relatives aux cartouches dencre Marques déposéesSe connecter à la ligne téléphonique Configuration du télécopieurTélécopie Envoi dune télécopie standard Test de la configuration du télécopieurUtilisation du télécopieur Envoi dune télécopie depuis un poste téléphoniqueUtiliser les rapports et les journaux de télécopie Vérifier les paramètres de télécopie de limprimante Vérifier les connexions physiques du télécopieurDéclaration de garantie limitée Hewlett-Packard Produit HP Durée de la garantie limitéeGuía del usuario Póster de configuraciónMás información LéamePaso 3 realice la prueba inalámbrica Resolución de problemasSin cables Paso 4 reinicie los componentes de la red inalámbricaInformación de seguridad Servicios WebInformación sobre cartuchos de tinta Marcas registradasBúsqueda de información de configuración de fax en Europa Configurar para faxBuscar información de configuración para usuarios en Europa Conecte la línea telefónicaEnvío de un fax estándar Probar la configuración de faxUsar el fax Enviar un fax desde un teléfono de extensiónUtilice informes y registros Compruebe las conexiones de fax físicas Compruebe la configuración del fax de la impresoraNo se puede ni enviar ni recibir faxes Declaración de garantía limitada de Hewlett-Packard Producto HP Duración de la garantía limitadaGuia do usuário Pôster de configuraçãoDescobrindo mais informações LeiameEtapa 3 Execute o teste de conexão sem fio Solução de problemasConexão sem fio Etapa 4 Reinicie os componentes da rede sem fioInformações sobre segurança Serviços da WebInformações sobre o cartucho de tinta DeclaraçõesConectar a linha telefônica Configurar faxComo encontrar informações de configuração de fax na Europa Como usar a linha telefônica apenas para faxEnviar um fax padrão Testar configuração de faxUsar o fax Como conectar dispositivos adicionaisUsar relatórios e registros Verificar as configurações de fax da impressora Verificar as conexões físicas de faxDeclaração de garantia limitada Hewlett-Packard Não descarte o produto eletrônico em lixo comum
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