HP 7500A Wide Format - E9 manual Solve setup problems, Problems setting up the printer

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4. Solve setup problems

The following sections provide help with problems you might have while setting up the printer.

If you need more help, see the user guide (which is available on your computer after you install the software).

Problems setting up the printer

•Make sure that all packing tape and material have been removed from outside and inside the printer.

•Make sure that the printer is loaded with plain, white, unused A4- or Letter-size (8.5x11 inch) paper.

•Make sure that any cords and cables that you are using (such as a USB cable or Ethernet cable) are in good working order.

•Make sure the (Power) light is on and not blinking. When the printer is first turned on, it takes approximately 45 seconds to warm up.

•Make sure the printer is displaying the home screen and that no other lights on the printer’s control panel are lit or blinking.

•Make sure that the power cord and power adapter are securely connected and that the power source is working properly.

•Make sure paper is loaded correctly in the tray and is not jammed in the printer.

•Make sure that all latches and covers are closed properly.

Problems installing the software

•Before installing software, make sure that all other programs are closed.

•	If the computer does not recognize the	•
	path to the CD drive that you type, make
	sure that you are specifying the correct
	drive letter.

•If the computer cannot recognize the HP software CD in the CD drive, inspect the HP software CD for damage. You can

also download the HP software from the HP Web site (www.hp.com/support).

If you are using a computer running Windows and are connecting using a USB cable, make sure that the USB drivers have not been disabled in the Windows Device Manager.

22 Solve setup problems

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Contents Officejet 7500A Page Contents Use the printer Where’s the user guide?HP Digital Solutions Scan to ComputerHP Digital Fax Fax to PC and Fax to Mac Learn moreInternet features HP AppsMarketsplash by HP HP ePrintSet up and use fax Set up faxFinding fax setup information Connect the printer to the phone line Before you begin…What is a distinctive ring service? Connecting to a DSL/ADSL lineTest fax setup Connecting additional equipmentConfigure fax settings Where can I change fax settings?Set up and use fax Use fax Send a faxSend a standard fax Send a fax from an extension phoneFaxes and your voice mail service Receive faxesReceive a fax automatically Receive a fax manually Reprint received faxes from memoryWorking with reports and logs To print a reportFax and digital phone services Set up wireless 802.11 communication some models only What is my network name and passkey? Connect the printer to your wireless network Install software for your printer Connecting without a wireless router WindowsTest the wireless connection Mac OSChange the connection method Solve setup problems Problems setting up the printerProblems installing the software Problems setting up fax Check the list of possible problemsPrinter is having problems sending and receiving faxes Run the fax testPrinter can send faxes but cannot receive faxes Printer cannot send faxes but can receive faxes Wireless 802.11 setup problems Make sure the wireless 802.11 light is turned onAfter resolving the problems… WindowsCheck the wireless signal strength Restart components of the wireless networkRun the Wireless Network Test Reducing interferenceUse the Embedded Web server EWS To open the EWSHewlett-Packard limited warranty statement Page Contenido Uso de la impresora ¿Dónde se encuentra la guía del usuario?Escanear para equipo Fax digital HP Fax a PC y Fax a Mac¡Sepa más Funciones de Internet Marketsplash por HP Nota Para obtener una lista de losConfigurar y usar el fax Configurar para faxBúsqueda de información de configuración de fax Paso 1 Conecte la impresora a la línea telefónica Antes de comenzar…¿Que es un servicio de timbre especial? Conexión a línea DSL/ADSLPaso 2 Prueba de la configuración de fax Conexión de equipo adicionalPaso 3 Configure los ajustes de fax ¿Dónde puedo cambiar los ajustes de fax?Consejo También puede usar la Seleccione Encender o Apagar Usar el fax Enviar un faxEnviar un fax estándar Enviar un fax desde una extensiónRecibir faxes Faxes y servicio de correo de vozRecibir un fax automáticamente Recepción manual de un fax Reimpresión de faxes recibidos desde la memoriaTrabajo con informes y registros Para borrar el registro de faxFax y servicios telefónicos digitales ¿Cuál es mi nombre de red y clave de acceso? Paso 1 Conecte la impresora a la red inalámbrica Paso 2 Instale el software de la impresoraConexión sin direccionador inalámbrico Paso 3 Compruebe la conexión inalámbrica Cambiar el método de conexión Haga clic en el icono Utilidad de HP en el dockResolver problemas de configuración Problemas para configurar la impresoraProblemas durante la instalación del software Problemas para configurar el faxPaso 1 Ejecute la prueba del fax Paso 2 Revise la lista de posibles problemas La impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlos Problemas de configuración inalámbrica Después de resolver los ProblemasPaso 2. Compruebe la intensidad de la señal inalámbrica Paso 3 Reinicie los componentes de la red inalámbricaPaso 4 Ejecute la prueba de red inalámbrica Reducción de la interferenciaUso del servidor Web incorporado EWS Para abrir el EWSDeclaración de garantía limitada de Hewlett-Packard C9309-90012

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