HP 7500A Wide Format - E9 manual Problems setting up fax, Run the fax test

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Problems setting up fax

This section contains information about solving problems you might have when setting up fax for the printer.

Note: If the printer is not set up properly for faxing, you might experience problems when sending faxes, receiving faxes, or both.

If you are having faxing problems, you can print a fax test report to check the status of the printer. The test will fail if the printer is not set up properly for faxing. Perform this test after you have completed setting up the printer for faxing. For more information, see “Step 2: Test fax setup” on page 9.

English

Step 1: Run the fax test

Test your fax setup to check the status of the printer and to make sure it is set up properly for faxing. For more information, see ”Set up and use fax” on page 6.

Tip: If you receive a fax communication error that includes an error code, you can find an explanation of the error

code at HP’s support Web site (www. hp.com/support). If prompted, choose your country/region, and then type “fax error codes” in the Search box.

If you are unable to solve the problems using the suggestions provided in the fax test, go to Step 2.

Step 2: Check the list of possible problems

If you have run the fax text but are still having problems setting up fax, check the following list of possible problems and solutions:

The printer is having problems sending and receiving faxes

•Make sure you use the phone cord or adapter that came with the printer. (If you do not use this phone cord or adapter, the display might always show Phone Off Hook.)

•Other equipment that uses the same phone line as the printer might be in use. Make sure extension phones (phones on the same phone line, but

not connected to the printer) or other equipment is not in use or off the hook. For example, you cannot use the printer for faxing if an extension phone is off the hook or if you are using a computer dial-up modem to send e-mail or access the Internet.

•If you are using a phone splitter, the splitter could cause faxing problems.

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Contents Officejet 7500A Page Contents Where’s the user guide? Use the printerScan to Computer HP Digital SolutionsHP Digital Fax Fax to PC and Fax to Mac Learn moreHP Apps Internet featuresHP ePrint Marketsplash by HPSet up fax Set up and use faxFinding fax setup information Before you begin… Connect the printer to the phone lineConnecting to a DSL/ADSL line What is a distinctive ring service?Connecting additional equipment Test fax setupWhere can I change fax settings? Configure fax settingsSet up and use fax Send a fax Use faxSend a fax from an extension phone Send a standard faxReceive faxes Faxes and your voice mail serviceReceive a fax automatically Reprint received faxes from memory Receive a fax manuallyTo print a report Working with reports and logsFax and digital phone services What is my network name and passkey? Set up wireless 802.11 communication some models onlyInstall software for your printer Connect the printer to your wireless networkConnecting without a wireless router Windows Mac OS Test the wireless connectionChange the connection method Problems setting up the printer Solve setup problemsProblems installing the software Check the list of possible problems Problems setting up faxPrinter is having problems sending and receiving faxes Run the fax testPrinter can send faxes but cannot receive faxes Printer cannot send faxes but can receive faxes Make sure the wireless 802.11 light is turned on Wireless 802.11 setup problemsAfter resolving the problems… WindowsRestart components of the wireless network Check the wireless signal strengthRun the Wireless Network Test Reducing interferenceTo open the EWS Use the Embedded Web server EWSHewlett-Packard limited warranty statement Page Contenido ¿Dónde se encuentra la guía del usuario? Uso de la impresoraFax digital HP Fax a PC y Fax a Mac Escanear para equipo¡Sepa más Funciones de Internet Nota Para obtener una lista de los Marketsplash por HPConfigurar para fax Configurar y usar el faxBúsqueda de información de configuración de fax Antes de comenzar… Paso 1 Conecte la impresora a la línea telefónicaConexión a línea DSL/ADSL ¿Que es un servicio de timbre especial?Conexión de equipo adicional Paso 2 Prueba de la configuración de fax¿Dónde puedo cambiar los ajustes de fax? Paso 3 Configure los ajustes de faxConsejo También puede usar la Seleccione Encender o Apagar Enviar un fax Usar el faxEnviar un fax desde una extensión Enviar un fax estándarFaxes y servicio de correo de voz Recibir faxesRecibir un fax automáticamente Reimpresión de faxes recibidos desde la memoria Recepción manual de un faxPara borrar el registro de fax Trabajo con informes y registrosFax y servicios telefónicos digitales ¿Cuál es mi nombre de red y clave de acceso? Paso 2 Instale el software de la impresora Paso 1 Conecte la impresora a la red inalámbricaConexión sin direccionador inalámbrico Paso 3 Compruebe la conexión inalámbrica Haga clic en el icono Utilidad de HP en el dock Cambiar el método de conexiónProblemas para configurar la impresora Resolver problemas de configuraciónProblemas para configurar el fax Problemas durante la instalación del softwarePaso 1 Ejecute la prueba del fax Paso 2 Revise la lista de posibles problemas La impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlos Después de resolver los Problemas Problemas de configuración inalámbricaPaso 3 Reinicie los componentes de la red inalámbrica Paso 2. Compruebe la intensidad de la señal inalámbricaPaso 4 Ejecute la prueba de red inalámbrica Reducción de la interferenciaPara abrir el EWS Uso del servidor Web incorporado EWSDeclaración de garantía limitada de Hewlett-Packard C9309-90012

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