HP 6100 manual Call in the U.S. during warranty, Call elsewhere in the world

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chapter 10

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

–Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start Copy, Black at the same time, until the Info menu appears in the front-panel display. To display the service ID press Enter and Start Copy, Color at the same time.

–Print a Self-Test Report. See print a self-test report on page 42 for information on printing this report.

–Make a color copy.

–Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the printing date of this guide. For a list of current international HP Support Service numbers, visit this address and choose your own country/region or language:

www.hp.com/support

For Korea, you can also visit this address:

www.hp.co.kr/

For Japan, you can visit this address:

www.hp.com/jp

You can call the HP support center in the following countries or regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by consulting the following Web site:

http://www.hp.com/cposupport/loc/regional.html

Alternatively, you can ask your dealer or call HP at the phone number indicated in this booklet.

As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery.

70	hp officejet 6100 series

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Contents Hp officejet 6100 series all-in-one Reference guideSafety information Contents Index Get help Help DescriptionDialog-box help Quick start Front panel featuresFeature Right side of the front panel Use your hp officejet with a computer Review the hp photo & imaging directorDirector for Macintosh, in OS9 and OS Hp officejet menu functions 2Fax Functions Load originals on the glass Load originals and load paperLoad originals Load paper Load originals in the automatic document feederLoad originals and load paper Load envelopes Load postcards or hagaki cards Load photo paperTips for loading other types of paper Paper TipsSet the paper type Set the paper sizeChapter Make a copy Use the copy featuresMake copies Reduce or enlarge a copy Increase copy speed or qualitySet the number of copies Change color intensity Change settings for all copy tasksMake copies lighter or darker Enhance text sharpness and photo colorsFit a copy to Perform special copy jobsCopy a photo Print several copies on one Print two originals on one Shift image to increase the marginMake a poster Prepare a color T-shirt transferCopy setup menu options Stop copyingUse the scan features Scan an originalScan to a different software program Stop scanningLearn more Use the scan features Chapter Send a fax from your hp officejet Use the fax featuresSend a fax Broadcast a fax to multiple recipients Use speed dial entries to send a faxSend a color fax Schedule a fax Cancel a scheduled faxSend a computer file as a fax where available Receive a fax manually Receive a faxReceive a fax automatically Generate manual reports Print reportsGenerate automated reports Redial a number automatically Control resolution and contrastChange resolution Change contrastSet automatic reduction Use Error Correction Mode ECMAdjust the volume Change the Answer Ring Pattern distinctive ringing Set up speed dialingCreate speed-dial settings Delete speed dial settings Set the date and timeSet the fax header Enter textReprint the faxes in memory Fax feature menu options Following options are available for fax functionsClean the lid backing Clean the glassClean the adf glass Maintain your hp officejetPrint a self-test report Clean the exteriorWork with print cartridges Handle print cartridgesUse the print cartridge protector Replace the print cartridgesLatches Align cartridges Clean the print cartridges Restore factory defaultsSet the power save time Set scroll speedSet the front-panel view angle Chapter Additional setup information Possible installation problemsChapter Connect your usb port Set the language and country/regionConnect your hp officejet to your computer What works What does not workConnect your hp officejet to more than one computer Remove and reinstall your hp officejet software Chapter PC Requirements Minimum Recommended Technical informationSystem requirements Macintosh Requirements Minimum RecommendedPaper specifications Paper sizes Type Size Mode Resolution dpi Speed ppm Print specificationsPrint margin specifications Cards Top Bottom Left Right Leading edge Trailing edge1Envelopes Mode Speed Print resolution Scan resolution Ppm Dpi Copy specificationsFax specifications Dpi dpi Photo dpi Fine dpi StandardPower specifications Scan specificationsPhysical specifications Environmental specificationsAdditional specifications Environmental product stewardship programRegulatory information Recycling programFCC statement Doc statement / déclaration de conformité Canada Geräuschemission VCCI-2 Japan Declaration of conformity Hp customer support Get hp officejet 6100 supportGet support and other information from the internet Call in the U.S. during warranty Call elsewhere in the worldGet hp officejet 6100 support Call in Australia post-warranty Prepare your unit for shipmentGet hp officejet 6100 support Hp distribution center Warranty upgrades Warranty informationWarranty service Express serviceExtent of limited warranty Returning your hp officejet 6100 series for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability Chapter Index NumericsHp officejet 6100 series Page Index Order print cartridges Order suppliesOrder media Print cartridges Hp reorder numberQ1636-90157 Q1636-90205

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