HP 6100 manual Prepare your unit for shipment, Call in Australia post-warranty

Page 76

chapter 10

country/region	hp technical support	country/region	hp technical support

Italy	+39 (0) 226410350	United Arab Emirates	+971 4 883 8454

Japan	0570 000 511	United Kingdom	+44 (0) 207 512 52 02
	+81 3 3335 9800

Jordan	+971 4 883 8454	Venezuela	0800-47468368 or
			800-477-7777

Korea (Seoul)	+82 (2) 3270 0700	Venezuela (Caracas)	(502) 207-8488

Korea (outside Seoul)	080 999 0700	Vietnam	84 (0) 8 823 4530

Kuwait	+971 4 883 8454	Yemen	+971 4 883 8p454

Lebanon	+971 4 883 8454

1This Call Center supports French speaking customers from the following countries: Morocco, Tunisia, and Algeria.

2 This Call Center supports German, French and Italian speaking customers in Switzerland.

call in Australia post-warranty

If your product is not under warranty, you can call 03 8877 8000. A per- incident, out-of-warranty support fee of $27.50 (inc GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. (Charges and support hours are subject to change without notice.)

prepare your unit for shipment

If after contacting HP Customer Support or returning to the point of purchase, you are requested to send your unit in for service, please follow the power off and rebox steps below to avoid further damage to the HP product.

1Turn on the unit.

Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7.

2Open the ink-cartridge access door.

3Remove the print cartridges from their holders, and lower the latches. See replace the print cartridges on page 43 for information on removing the print cartridges.

Caution! Remove both print cartridges and lower both latches. Failure to do so may damage your unit.

4Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the unit, unless instructed to by the HP customer support call agent).

5Turn off the unit.

6Close the ink-cartridge access door.

7Remove the front panel cover as follows:

a.Place hands on each side of the front panel cover.

b.Using thumbs, pry the cover off from the bottom.

72	hp officejet 6100 series

Image 76

Contents Hp officejet 6100 series all-in-one Reference guideSafety information Contents Index Get help Help DescriptionDialog-box help Feature Front panel featuresQuick start Right side of the front panel Use your hp officejet with a computer Review the hp photo & imaging directorDirector for Macintosh, in OS9 and OS Hp officejet menu functions 2Fax Functions Load originals Load originals and load paperLoad originals on the glass Load paper Load originals in the automatic document feederLoad originals and load paper Load envelopes Load postcards or hagaki cards Load photo paperTips for loading other types of paper Paper TipsSet the paper type Set the paper sizeChapter Make copies Use the copy featuresMake a copy Set the number of copies Increase copy speed or qualityReduce or enlarge a copy Change settings for all copy tasks Make copies lighter or darkerChange color intensity Enhance text sharpness and photo colorsCopy a photo Perform special copy jobsFit a copy to Print several copies on one Print two originals on one Shift image to increase the marginMake a poster Prepare a color T-shirt transferCopy setup menu options Stop copyingUse the scan features Scan an originalLearn more Stop scanningScan to a different software program Use the scan features Chapter Send a fax Use the fax featuresSend a fax from your hp officejet Send a color fax Use speed dial entries to send a faxBroadcast a fax to multiple recipients Send a computer file as a fax where available Cancel a scheduled faxSchedule a fax Receive a fax automatically Receive a faxReceive a fax manually Generate automated reports Print reportsGenerate manual reports Control resolution and contrast Change resolutionRedial a number automatically Change contrastAdjust the volume Use Error Correction Mode ECMSet automatic reduction Create speed-dial settings Set up speed dialingChange the Answer Ring Pattern distinctive ringing Delete speed dial settings Set the date and timeSet the fax header Enter textReprint the faxes in memory Fax feature menu options Following options are available for fax functionsClean the glass Clean the adf glassClean the lid backing Maintain your hp officejetClean the exterior Work with print cartridgesPrint a self-test report Handle print cartridgesUse the print cartridge protector Replace the print cartridgesLatches Align cartridges Restore factory defaults Set the power save timeClean the print cartridges Set scroll speedSet the front-panel view angle Chapter Additional setup information Possible installation problemsChapter Set the language and country/region Connect your hp officejet to your computerConnect your usb port What works What does not workConnect your hp officejet to more than one computer Remove and reinstall your hp officejet software Chapter Technical information System requirementsPC Requirements Minimum Recommended Macintosh Requirements Minimum RecommendedPaper specifications Paper sizes Type Size Print margin specifications Print specificationsMode Resolution dpi Speed ppm Envelopes Top Bottom Left Right Leading edge Trailing edge1Cards Copy specifications Fax specificationsMode Speed Print resolution Scan resolution Ppm Dpi Dpi dpi Photo dpi Fine dpi StandardScan specifications Physical specificationsPower specifications Environmental specificationsAdditional specifications Environmental product stewardship programRegulatory information Recycling programFCC statement Doc statement / déclaration de conformité Canada Geräuschemission VCCI-2 Japan Declaration of conformity Get support and other information from the internet Get hp officejet 6100 supportHp customer support Call in the U.S. during warranty Call elsewhere in the worldGet hp officejet 6100 support Call in Australia post-warranty Prepare your unit for shipmentGet hp officejet 6100 support Hp distribution center Warranty information Warranty serviceWarranty upgrades Express serviceHewlett-packard limited global warranty statement Returning your hp officejet 6100 series for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law Chapter Index NumericsHp officejet 6100 series Page Index Order supplies Order mediaOrder print cartridges Print cartridges Hp reorder numberQ1636-90157 Q1636-90205

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