HP 6100 manual Additional setup information, Possible installation problems

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8additional setup information

This section covers how to handle messages that may or may not appear during installation, how to set up the connection between your computer and your HP OfficeJet, and how to add and remove the HP OfficeJet software. The standard installation instructions are provided in your Setup Poster, which you should keep for later use.

For comprehensive information, see the fully-searchable HP Photo & Imaging Help, which is accessible only if the software has been installed. To access the guide for Windows, go to the Director, click Help, and then choose User’s Guide.

To access the guide for Macintosh, go to the Director, click Tools, and then choose View Onscreen Guide.

possible installation problems

If you follow the instructions in the Setup Poster correctly, you should not have any problems with the installation of your HP OfficeJet. If you do not follow the instructions, you may see any of the following problems:

If Microsoft’s New Hardware Found message does not appear

If you installed the HP OfficeJet software first as requested on the Setup Poster, and you are a Windows 98/2000/ME/XP user, a series of Microsoft New Hardware Found messages should have appeared on your screen during software installation.

If the Microsoft messages did not appear, try the following:

•Verify that you are using a high-speed (12 Mbps) USB cable and that it does not exceed three meters in length (9.8 feet).

•Verify that the computer is USB-ready. For more information about determining whether your computer is USB-ready, see your computer’s documentation or check with the computer’s manufacturer.

•Verify that the cable is plugged fully into your HP OfficeJet and directly connected to the USB port on your computer. After the cable is connected properly, turn your HP OfficeJet off and then on again.

•Turn your HP OfficeJet off and then on again, then restart your computer.

•If the previous steps do not solve the problem, remove and reinstall the software. For more information, see To avoid errors, install the

HP OfficeJet software before you connect the HP OfficeJet to your computer. If one of the above messages appeared and you clicked Next or OK, do the following: on page 50.

If the Fax Setup Wizard does not appear

Follow the instructions explained above.

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Contents Reference guide Hp officejet 6100 series all-in-oneSafety information Contents Index Help Description Get helpDialog-box help Quick start Front panel featuresFeature Right side of the front panel Review the hp photo & imaging director Use your hp officejet with a computerDirector for Macintosh, in OS9 and OS Hp officejet menu functions 2Fax Functions Load originals on the glass Load originals and load paperLoad originals Load originals in the automatic document feeder Load paperLoad originals and load paper Load envelopes Load photo paper Load postcards or hagaki cardsPaper Tips Tips for loading other types of paperSet the paper size Set the paper typeChapter Make a copy Use the copy featuresMake copies Reduce or enlarge a copy Increase copy speed or qualitySet the number of copies Make copies lighter or darker Change settings for all copy tasksChange color intensity Enhance text sharpness and photo colorsFit a copy to Perform special copy jobsCopy a photo Print several copies on one Shift image to increase the margin Print two originals on onePrepare a color T-shirt transfer Make a posterStop copying Copy setup menu optionsScan an original Use the scan featuresScan to a different software program Stop scanningLearn more Use the scan features Chapter Send a fax from your hp officejet Use the fax featuresSend a fax Broadcast a fax to multiple recipients Use speed dial entries to send a faxSend a color fax Schedule a fax Cancel a scheduled faxSend a computer file as a fax where available Receive a fax manually Receive a faxReceive a fax automatically Generate manual reports Print reportsGenerate automated reports Change resolution Control resolution and contrastRedial a number automatically Change contrastSet automatic reduction Use Error Correction Mode ECMAdjust the volume Change the Answer Ring Pattern distinctive ringing Set up speed dialingCreate speed-dial settings Set the date and time Delete speed dial settingsEnter text Set the fax headerReprint the faxes in memory Following options are available for fax functions Fax feature menu optionsClean the adf glass Clean the glassClean the lid backing Maintain your hp officejetWork with print cartridges Clean the exteriorPrint a self-test report Handle print cartridgesReplace the print cartridges Use the print cartridge protectorLatches Align cartridges Set the power save time Restore factory defaultsClean the print cartridges Set scroll speedSet the front-panel view angle Chapter Possible installation problems Additional setup informationChapter Connect your hp officejet to your computer Set the language and country/regionConnect your usb port What works What does not workConnect your hp officejet to more than one computer Remove and reinstall your hp officejet software Chapter System requirements Technical informationPC Requirements Minimum Recommended Macintosh Requirements Minimum RecommendedPaper specifications Paper sizes Type Size Mode Resolution dpi Speed ppm Print specificationsPrint margin specifications Cards Top Bottom Left Right Leading edge Trailing edge1Envelopes Fax specifications Copy specificationsMode Speed Print resolution Scan resolution Ppm Dpi Dpi dpi Photo dpi Fine dpi StandardPhysical specifications Scan specificationsPower specifications Environmental specificationsEnvironmental product stewardship program Additional specificationsRecycling program Regulatory informationFCC statement Doc statement / déclaration de conformité Canada Geräuschemission VCCI-2 Japan Declaration of conformity Hp customer support Get hp officejet 6100 supportGet support and other information from the internet Call elsewhere in the world Call in the U.S. during warrantyGet hp officejet 6100 support Prepare your unit for shipment Call in Australia post-warrantyGet hp officejet 6100 support Hp distribution center Warranty service Warranty informationWarranty upgrades Express serviceExtent of limited warranty Returning your hp officejet 6100 series for serviceHewlett-packard limited global warranty statement Local law Limitations of warrantyLimitations of liability Chapter Numerics IndexHp officejet 6100 series Page Index Order media Order suppliesOrder print cartridges Print cartridges Hp reorder numberQ1636-90205 Q1636-90157

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