HP 6100 manual Warranty information, Warranty service, Warranty upgrades, Express service

Page 79

11 warranty information

hp officejet 6100 series

Duration of Limited Warranty (hardware and labor): 1 Year

Duration of Limited Warranty (CD media): 90 Days

Duration of Limited Warranty (print cartridges): 90 Days

warranty service

express service

To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 69 for steps to take before calling Customer Support.

If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.

warranty upgrades

Upgrade your standard factory warranty to a total of three years with the

HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only.

For more information, please call 1-888-999-4747 or visit the following

HP website:

http://www.hp.com/go/hpsupportpack

Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 70 for a list of international Customer Support numbers.

75

Image 79

Contents Reference guide Hp officejet 6100 series all-in-oneSafety information Contents Index Help Description Get helpDialog-box help Feature Front panel featuresQuick start Right side of the front panel Review the hp photo & imaging director Use your hp officejet with a computerDirector for Macintosh, in OS9 and OS Hp officejet menu functions 2Fax Functions Load originals Load originals and load paperLoad originals on the glass Load originals in the automatic document feeder Load paperLoad originals and load paper Load envelopes Load photo paper Load postcards or hagaki cardsPaper Tips Tips for loading other types of paperSet the paper size Set the paper typeChapter Make copies Use the copy featuresMake a copy Set the number of copies Increase copy speed or qualityReduce or enlarge a copy Enhance text sharpness and photo colors Change settings for all copy tasksMake copies lighter or darker Change color intensityCopy a photo Perform special copy jobsFit a copy to Print several copies on one Shift image to increase the margin Print two originals on onePrepare a color T-shirt transfer Make a posterStop copying Copy setup menu optionsScan an original Use the scan featuresLearn more Stop scanningScan to a different software program Use the scan features Chapter Send a fax Use the fax featuresSend a fax from your hp officejet Send a color fax Use speed dial entries to send a faxBroadcast a fax to multiple recipients Send a computer file as a fax where available Cancel a scheduled faxSchedule a fax Receive a fax automatically Receive a faxReceive a fax manually Generate automated reports Print reportsGenerate manual reports Change contrast Control resolution and contrastChange resolution Redial a number automaticallyAdjust the volume Use Error Correction Mode ECMSet automatic reduction Create speed-dial settings Set up speed dialingChange the Answer Ring Pattern distinctive ringing Set the date and time Delete speed dial settingsEnter text Set the fax headerReprint the faxes in memory Following options are available for fax functions Fax feature menu optionsMaintain your hp officejet Clean the glassClean the adf glass Clean the lid backingHandle print cartridges Clean the exteriorWork with print cartridges Print a self-test reportReplace the print cartridges Use the print cartridge protectorLatches Align cartridges Set scroll speed Restore factory defaultsSet the power save time Clean the print cartridgesSet the front-panel view angle Chapter Possible installation problems Additional setup informationChapter What works What does not work Set the language and country/regionConnect your hp officejet to your computer Connect your usb portConnect your hp officejet to more than one computer Remove and reinstall your hp officejet software Chapter Macintosh Requirements Minimum Recommended Technical informationSystem requirements PC Requirements Minimum RecommendedPaper specifications Paper sizes Type Size Print margin specifications Print specificationsMode Resolution dpi Speed ppm Envelopes Top Bottom Left Right Leading edge Trailing edge1Cards Dpi dpi Photo dpi Fine dpi Standard Copy specificationsFax specifications Mode Speed Print resolution Scan resolution Ppm DpiEnvironmental specifications Scan specificationsPhysical specifications Power specificationsEnvironmental product stewardship program Additional specificationsRecycling program Regulatory informationFCC statement Doc statement / déclaration de conformité Canada Geräuschemission VCCI-2 Japan Declaration of conformity Get support and other information from the internet Get hp officejet 6100 supportHp customer support Call elsewhere in the world Call in the U.S. during warrantyGet hp officejet 6100 support Prepare your unit for shipment Call in Australia post-warrantyGet hp officejet 6100 support Hp distribution center Express service Warranty informationWarranty service Warranty upgradesHewlett-packard limited global warranty statement Returning your hp officejet 6100 series for serviceExtent of limited warranty Limitations of liability Limitations of warrantyLocal law Chapter Numerics IndexHp officejet 6100 series Page Index Print cartridges Hp reorder number Order suppliesOrder media Order print cartridgesQ1636-90205 Q1636-90157

Related manuals

Manual 88 pages 58.98 Kb

Manual 92 pages 50.59 Kb