HP 4632, 4635 manual Register printer Support process, HP support by phone

Page 109

HP support

●Register printer

●Support process

●HP support by phone

●Additional warranty options

Register printer

By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com.

Support process

If you have a problem, follow these steps:

1.Check the documentation that came with the printer.

2.Visit the HP online support website at www.hp.com/support.

HP online support is available to all HP customers. It is the fastest source for up-to-date product information and expert assistance, and includes the following features:

●Fast access to qualified online support specialists

●Software and driver updates for the printer

●Valuable troubleshooting information for common problems

●Proactive printer updates, support alerts, and HP newsgrams that are available when you register the printer

3.Call HP support.

Support options and availability vary by printer, country/region, and language.

HP support by phone

Phone support options and availability vary by printer, country/region, and language. This section contains the following topics:

●Phone support period

●Placing a call

●Support phone numbers

●After the phone support period

ENWW	HP support 103

Image 109

Contents HP Officejet 4630 e-All-in-One series Page Table of contents 100 133 111159 Enww HP Officejet 4630 e-All-in-One series Help HP Officejet 4630 e-All-in-One series Help Get to know the HP Officejet 4630 series Front and top views of the HP Officejet 4630 series Printer partsRear view of the HP Officejet 4630 series Control panel and status lights Feature3Wireless status light How do I? Instructions Wireless settingsPrint To load paper Print documentsTo print a document To print on both sidesClick OK to print To load photo paper Print photosTo print a photo on photo paper To load envelopes Print envelopesTo print an envelope To print Quick Forms Print Quick FormsPrint from a wireless-capable mobile device Print with HP wireless directSelect Connect New Printer Print from a wireless-capable computerTo print in Maximum dpi mode Print using the maximum dpiTips for print success Printer settings tipsInk tips Paper loading tipsTips for print success Enww Paper basics ColorLok Recommended papers for printingPhoto printing Everyday printing Business documentsSpecial projects To load full-size paper Load mediaTo load small-size paper To load envelopes Enww To load the original in the automatic document feeder Load originalTo load the original on the scanner glass Load original Order HP paper supplies Copy and scan To make 1-sided black or color copy Copy documentsTo make 2-sided black or color copy Select Start Black Copy or Start Color Copy More copy featuresTo prepare the scan Scan to a computerTo scan from the printer control panel To scan from your computerTips for copy success Tips for scan success Fax Send a standard fax Send a faxTo send a standard fax from the printer control panel Send a fax manually from a phone Send a standard fax from the computerTo send a standard fax from the computer To send a fax manually from an extension phoneSend a fax using monitor dialing To cancel a scheduled fax Send a fax in Error Correction ModeSchedule a fax to send later To schedule a fax from the printer control panelTo change the ECM setting from the control panel Receive a fax manually Receive a faxTo receive a fax manually Forward faxes to another number Reprint received faxes from memoryTo reprint faxes in memory from the printer control panel To forward faxes from the printer control panelBlock unwanted fax numbers Set the paper size for received faxesTo add a number to the junk fax list To remove numbers from the list of junk fax numbers Select Add a NumberSet up and change speed-dial entries Set up speed-dial entriesTo set up speed-dial entries To change speed-dial entriesTo delete speed-dial entries Delete speed-dial entriesConfigure the fax header Change fax settingsSet the answer mode Auto answer To set the answer modeChange the answer ring pattern for distinctive ring Set the number of rings before answeringTo set the number of rings before answering To change the answer ring pattern for distinctive ringSet the redial options Set the dial typeTo set the dial type To set the redial optionsTo set the fax sound volume Set the fax sound volumeSet the fax speed To set the fax speedFax and digital phone services Fax over Internet Protocol Use reports To enable fax confirmationPrint fax confirmation reports Print the details of the last fax transaction Print and view the fax logPrint a Caller ID Report View the Call HistoryTo view the Call History Tips for fax success Use Web Services HP ePrint To print using HP ePrintTo turn off ePrint To find the printers email addressUse HP Printables Use the HP Connected website Tips for printing HP Printables and using HP ePrint Tips for using Web ServicesWork with cartridges To check the ink levels from the printer control panel Check the estimated ink levelsTo check the ink levels from the printer software Locate the cartridge number on the printer Order ink suppliesLocate the cartridge number in the printer software Choose right ink cartridges To replace the cartridges Replace the cartridgesEnww To exit single-cartridge mode Use single-cartridge modeCartridge warranty information Tips for working with cartridges Enww Connectivity Push Button PBC method Wi-Fi Protected Setup WPS requires WPS routerPIN method To change network settings Traditional wireless connection requires routerTo connect the printer To connect a new printerEnww To connect the printer with the USB cable USB connection non-network connectionTo change from a USB connection to a wireless network Change from a USB connection to a wireless networkTo connect wirelessly to the printer without a router Connect wirelessly to the printer without a routerTips for setting up and using a networked printer Advanced printer management tools for networked printers To open the embedded Web server through Wireless DirectTo open the embedded Web server About cookiesEnww Solve a problem To clear a paper jam from paper path Clear a paper jamTo clear a paper jam from duplexer To clear a paper jam from print zone To clear a jam in the automatic document feeder To prevent paper jams Clear the print carriage To align the cartridges from the printer software Improve print qualityTo align the cartridges from the printer display To print a diagnostics page from the printer softwareTo print a diagnostics page from the printer display To clean the cartridges from the printer display To clean the cartridges from the printer softwareTo verify that the printer is set as the default printer To resolve print issuesUnable to print To verify that the printer is not paused or offlineWindows To restart the print spoolerWindows Vista Windows XP To check the power connection and reset the printerTo clear the print queue Power connection to the printer Resolve copy and scan issues Resolve fax issues Resolve networking issues HP support If you have a problem, follow these stepsRegister printer Support process HP support by phonePhone support period Placing a call Additional warranty optionsPrepare paper trays To close cartridge access doorTo open paper tray To resolve printer failure Printer failureTo clean the ink cartridge contacts Resolve ink cartridge problemClick here to go online for more information Ink cartridge problem Older generation cartridges Technical information Hewlett-Packard Company notices Anonymous usage information storage To disable the usage information functionEnvironmental specifications SpecificationsSystem requirements Input tray capacityPrint specifications Paper weightsCopy specifications Scan specificationsPrint resolution Fax specificationsDraft mode Normal modePhoto-Best mode Power safety Cartridge yield Acoustic informationMax DPI mode Eco-Tips Environmental product stewardship programPaper use Power consumption Material safety data sheetsSleep mode PlasticsEnww Enww Regulatory model identification number Regulatory noticesRegulatory notices Enww Visual display workplaces statement for Germany Products with wireless LAN devicesFrance Declaration of conformity Regulatory wireless statements Exposure to radio frequency radiation Wireless notice to users in Japan Enww Enww Australia wired fax statement Enww Additional fax setup Countries/regions with a parallel-type phone system Set up faxing parallel phone systemsSelect the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax lineFigure B-2Back view of the printer Case B Set up the printer with DSLTo set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same lineCase E Shared voice/fax line To set up the printer with a shared voice/fax lineFigure B-5Back view of the printer Case F Shared voice/fax line with voice mailTo set up the printer with voice mail Set up the printer with a computer dial-up modemTo set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modemTelephone wall jack Parallel splitter DSL/ADSL filter To set up the printer with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem Case H Shared voice/fax line with computer modemTelephone wall jack Shared voice/fax with computer DSL/ADSL modem Figure B-12Back view of the printer Case I Shared voice/fax line with answering machineEnww Figure B-13Example of a parallel splitter Answering machine Telephone optional Figure B-15Back view of the printer To set up the printer with a computer DSL/ADSL modem Figure B-18Back view of the printer Enww Serial-type fax setup To test fax setup via the printer control panel Test fax setupIndex

Related manuals

Manual 2 pages 40.1 Kb

Manual 30 pages 21.51 Kb