HP 4100mfp manual Clearing jams, Jam locations

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Clearing jams

If the control panel display shows a jam message, look for media in the locations indicated in the figure on the next page, and then see the procedure for clearing the jam. You might need to look for media in locations other than those indicated in the jam message. If the location of the jam is not obvious, look first in the top cover area underneath the toner cartridge.

When clearing jams, be very careful not to tear the media. If a small piece of media remains in the product, it could cause additional jams. If jams are a recurring problem, see “Solving repeated jams” on page 85.

Note	The top cover of the product must be opened and then closed to clear a jam message.

If a jam occurs in the optional power envelope feeder, see the installation and use documentation that accompanied the product.

Jam locations

Front	7	Back
	7

1

5

2

6

5

4

3

1Top cover and toner cartridge area

2Optional power envelope feeder

3Input tray areas

4Optional duplex printing accessory

5Output bins (top and rear)

6Fuser area

7ADF

Note	Loose toner might remain in the product after a jam and cause output quality problems.
	These should clear up within a few pages.

78 Chapter 8 – Problem solving

EN

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Contents Use Basic operations OverviewUsing the ADF General guidelines for using the ADFUsing the scanner glass General guidelines for using the scanner glassPrinting to the top output bin Selecting the output binPrinting to the rear output bin Walk-up copying Copy defaults Performing basic copyingOne-touch copying Multiple copiesUser-defined copy settings Using the Describe Original screenContent select Text, Mixed or Photo Size select Letter, Legal, Executive, A4, A5, or B5Using the Copy Settings screen Information, see Duplexing a copy job onNormal mode Duplexing a copy jobImproving copy quality Adjusting the contrastReducing or enlarging copies Sending to e-mail IntroductionBasic sending procedures Using the address booksSending documents Describe Original screenSending a document Color Black and white B/W or ColorProblem solving Clearing jams Jam locationsClearing jams from the top cover and toner cartridge area On the nextTray Clearing jams from input traysTrays 2, 3, Clearing jams from the duplexer Clearing jams from the rear output slot