HP F4400 manual General user messages

Page 86

•File not found

•File format not supported

•Invalid file name

•Supported file types for the HP All-in-One

Error reading or writing the file

Solution: Check to see if you have the right folder and file name.

Cause: The product software could not open or save the file.

File not found

Solution: Close some applications and try the task again.

Cause: There was not enough available memory on your computer to create a print preview file.

File format not supported

Solution: Open the file in another application, and save it in a format that the product software recognizes.

For more information, see:

“Supported file types for the HP All-in-One ” on page 83

Cause: The product software did not recognize or support the file format of the image you are trying to open or save. If the file extension indicates it is a supported file type, the file might be corrupted.

Solve a problem

Invalid file name

Solution: Make sure that you are not using any invalid symbols in the file name.

Cause: The file name you entered was invalid.

Supported file types for the HP All-in-One

Refer to the following for the supported file formats:

•The HP Photosmart software supports the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG

•When scanning, the HP Photosmart Software enables you to save an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF

General user messages

The following is a list of messages related to common user errors:

•Cannot crop

•Borderless printing error

Errors 83

Image 86

Contents Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Get to know the HP All-in-One Printer partsControl panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Related topics PrintPrint documents To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsOrientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or LandscapeClick Printer Features, and then set Mirror Image to On Print iron-on transfersTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settingsPaper basics Recommended papers for printingHP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes Paper basics Paper basics Single page scan a. Load original ScanScan to a computer Related topics Sided original to 1-sided copy a. Load paper CopyCopy text or mixed documents Set the copy paper type Paper typePaper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tabFind the cartridge number Order ink suppliesChoose the right cartridges To order ink cartridges from your desktopTo clean the print cartridges Automatically clean print cartridgesManually clean print cartridges Click Clean the Print CartridgesReplace the cartridges To replace the cartridgesReplace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges HP support Solve a problemIf you have a problem, follow these steps Support processSupport phone numbers Phone support periodPlacing a call After the phone support period 5RP¤QLDTroubleshooting common setup issues Setup troubleshootingAdditional warranty options Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 1 Press the On button to turn on the productMinimum System Checks screen appears Solution 2 Set your product as the default printerSolution 5 Load paper in the input tray Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper typeSolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper typePrintouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Photosmart Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colorsSolution 5 Automatically clean the print cartridges Solution 2 Use a higher quality image Solution 6 Contact HP supportSolution 1 Check the print settings Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Print on a page of plain paper Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewedSolution 2 Align the printer Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 1 Restart the product and your computer Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Product prints meaningless charactersMargins are not printing as expected Solution 2 Try printing another documentTo check your margin settings Pages in my document came out in the wrong orderSolution 4 Load the stack of envelopes correctly Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Blank page came out while printingSolution 3 Load more paper in the input tray Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tapeScan troubleshooting Scanned image is blankText format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of textTo adjust the brightness Copy troubleshootingNothing happens when I try to copy Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 5 Check for a paper jamSolution 1 Place the original correctly on the glass Parts of the original do not appear or are cut offSolution 2 Check the ink levels in the print cartridges Printout is blank Errors Flashing lightsErrors Firmware revision mismatch Product messagesFile messages Memory is fullGeneral user messages Borderless printing error Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges To make sure the print cartridges are installed correctly Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridgesPrint cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-OneStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Eco-Tips Material safety data sheetsPower consumption Paper useChemical Substances ItalianoRegulatory notices Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index110