HP F4400 manual Print cartridges in wrong slot

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Chapter 8

Print cartridges in wrong slot

Solution: Make sure the print cartridges are installed into the correct slots. If they are, remove and reinsert the print cartridges and verify that they are fully inserted and locked in place.

Solve a problem

To make sure the print cartridges are installed correctly

1.Make sure the product is turned on.

2.Open the print cartridge door.

The print carriage moves to the center of the product.

3.Check to make sure you are using the correct print cartridges for your product. For more information about compatible print cartridges, see “Order ink supplies” on page 38

4.Remove the black print cartridge from the slot on the right. Do not touch the ink nozzles or the copper-colored contacts. Check for possible damage to the copper- colored contacts or ink nozzles.

Make sure the clear plastic tape has been removed. If it is still covering the ink nozzles, gently remove the clear plastic tape by using the pink pull tab. Make sure you do not remove the copper colored tape containing the electrical contacts.

1Copper-colored contacts

2Plastic tape with pink pull tab (must be removed before installing)

3Ink nozzles under tape

92 Solve a problem

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Contents Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Printer parts Get to know the HP All-in-OneControl panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One To print from a software application PrintPrint documents Related topicsTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesClick the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparenciesPrint labels Print Quality Normal or BestTwo-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or LandscapeLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint iron-on transfers Click Printer Features, and then set Mirror Image to OnTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut To change the default print settings Set the default print settingsRecommended papers for printing Paper basicsHP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency FilmLoad full-size paper Load mediaLoad small-size paper Load envelopes Paper basics Paper basics Single page scan a. Load original ScanScan to a computer Related topics Sided original to 1-sided copy a. Load paper CopyCopy text or mixed documents Paper type Set the copy paper typePaper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Printer Toolbox appears Click the Estimated Ink Level tab Work with cartridgesCheck the estimated ink levels To check the ink levels from the HP Photosmart SoftwareTo order ink cartridges from your desktop Order ink suppliesChoose the right cartridges Find the cartridge numberClick Clean the Print Cartridges Automatically clean print cartridgesManually clean print cartridges To clean the print cartridgesTo replace the cartridges Replace the cartridgesReplace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges Support process Solve a problemIf you have a problem, follow these steps HP supportSupport phone numbers Phone support periodPlacing a call 5RP¤QLD After the phone support periodProduct will not turn on Setup troubleshootingAdditional warranty options Troubleshooting common setup issuesSolution 2 Press the On button more slowly Solution 1 Press the On button to turn on the product After setting up the product, it does not printMinimum System Checks screen appears Solution 2 Set your product as the default printerSolution 5 Load paper in the input tray Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 1 Check the paper type Solution 5 Contact HP supportTo select a print speed or quality Solution 2 Use a higher print quality settingSolution 3 Rotate the image Printouts have horizontal streaks or linesSolution 3 Make sure the paper is loaded correctly To align the printer from the HP Photosmart Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Printouts seem blurry or fuzzy Solution 6 Contact HP supportSolution 1 Check the print settings Solution 2 Use a higher quality imagePrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Printouts are slanted or skewed Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Solution 1 Print on a page of plain paperText edges are jagged Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Solution 2 Align the printerEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Product prints meaningless characters Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Solution 1 Restart the product and your computerPages in my document came out in the wrong order Solution 2 Try printing another documentTo check your margin settings Margins are not printing as expectedBlank page came out while printing Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Solution 4 Load the stack of envelopes correctlySolution 4 Check the print cartridges for protective tape Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 3 Load more paper in the input trayScanned image is blank Scan troubleshootingScanned image shows dotted lines instead of text Scanned image is incorrectly croppedScanned image has incorrect page layout Text format is incorrectText is incorrect or missing Copy troubleshootingNothing happens when I try to copy To adjust the brightnessSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Parts of the original do not appear or are cut off Solution 5 Check for a paper jamSolution 1 Place the original correctly on the glass Solution 2 Clean the scanner glassPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors Memory is full Product messagesFile messages Firmware revision mismatchGeneral user messages Cannot crop Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Borderless printing errorPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Print cartridges missing or not detected Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctlySolution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Paper use Material safety data sheetsPower consumption Eco-TipsItaliano Chemical SubstancesRegulatory model identification number Regulatory noticesVcci Class B compliance statement for users in Japan FCC statementHP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index110