HP F4400 Solution 1 Turn on the product, Solution 2 Place the original correctly on the glass

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•Solution 4: The product does not support the paper or envelope

•Solution 5: Check for a paper jam

Solution 1: Turn on the product

Solution: Look at the On button located on the product. If it is not lit, the product is turned off. Make sure the power cord is firmly connected to the product and plugged into a power outlet. Press the On button to turn on the product.

Cause: The product was turned off.

If this did not solve the issue, try the next solution.

Solution 2: Place the original correctly on the glass

Solution: Load your original print side down on the right front corner of the glass.

Solve a problem

Cause: The original was placed incorrectly on the glass.

If this did not solve the issue, try the next solution.

Solution 3: Wait for the product to finish other tasks

Solution: Check the On light. If it is blinking, the product is busy.

If the product is performing another task such as printing or scanning, your copy job will be delayed until the product completes the current task.

Cause: The product was busy with another task. If this did not solve the issue, try the next solution.

Solution 4: The product does not support the paper or envelope

Solution: Do not use the product to copy onto envelopes or other papers the product does not support.

Cause: The product did not recognize the inserted paper type.

Copy troubleshooting

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Contents Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Get to know the HP All-in-One Printer partsControl panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Print Print documentsRelated topics To print from a software applicationPrint photos To print a photo on photo paperTo print a borderless image Print envelopes To print envelopesPrint on specialty media Paper Type Plain paperPrint transparencies Click the Printing Shortcuts tabPrint Quality Normal or Best Print labelsPrint brochures Print Quality BestOrientation Portrait or Landscape Two-sided printing ManualLeft Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or LandscapeClick Printer Features, and then set Mirror Image to On Print iron-on transfersTo print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settingsPaper basics Recommended papers for printingHP Office Paper HP Iron-On TransfersHP Premium Inkjet Transparency Film HP Photo Value PackLoad full-size paper Load mediaLoad small-size paper Load envelopes Paper basics Paper basics Single page scan a. Load original ScanScan to a computer Related topics Sided original to 1-sided copy a. Load paper CopyCopy text or mixed documents Set the copy paper type Paper typePaper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Work with cartridges Check the estimated ink levelsTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabOrder ink supplies Choose the right cartridgesFind the cartridge number To order ink cartridges from your desktopAutomatically clean print cartridges Manually clean print cartridgesTo clean the print cartridges Click Clean the Print CartridgesReplace the cartridges To replace the cartridgesReplace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges Solve a problem If you have a problem, follow these stepsHP support Support processSupport phone numbers Phone support periodPlacing a call After the phone support period 5RP¤QLDSetup troubleshooting Additional warranty optionsTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly After setting up the product, it does not print Solution 1 Press the On button to turn on the productMinimum System Checks screen appears Solution 2 Set your product as the default printerSolution 5 Load paper in the input tray Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colorsSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper typeSolution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper typeSolution 2 Use a higher print quality setting Solution 3 Rotate the imagePrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly To align the printer from the HP Photosmart Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colorsSolution 5 Automatically clean the print cartridges Solution 6 Contact HP support Solution 1 Check the print settingsSolution 2 Use a higher quality image Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Make sure the paper is loaded correctly Solution 2 Make sure only one type of paper is loadedSolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 2 Wait while the ink dries Solution 1 Use TrueType or OpenType fontsSolution 2 Align the printer Text edges are jaggedEnvelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 2 Load a different type of envelope Solution 3 Tuck the flaps to avoid paper jamsSolution 1 Restart the product and your computer Product prints meaningless charactersSolution 2 Try printing another document To check your margin settingsMargins are not printing as expected Pages in my document came out in the wrong orderSolution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 1 Check the ink levels in the print cartridges Solution 2 Check for blank pages at the end of the documentSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tape Scan troubleshooting Scanned image is blankScanned image is incorrectly cropped Scanned image has incorrect page layoutText format is incorrect Scanned image shows dotted lines instead of textCopy troubleshooting Nothing happens when I try to copyTo adjust the brightness Text is incorrect or missingSolution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 5 Check for a paper jam Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Parts of the original do not appear or are cut offSolution 2 Check the ink levels in the print cartridges Printout is blankErrors Flashing lightsErrors Product messages File messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 1 Close applications that are not being used Solution 2 Create more space on your hard driveBorderless printing error Cannot cropPrint cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges Incorrectly Installed Cartridges Print Cartridges Missing Solution 1 Remove and reinsert the print cartridgesTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridgesPrint cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-OneStop the current job Technical information Hewlett-Packard Company noticesEnvironmental product stewardship program Material safety data sheets Power consumptionEco-Tips Paper useChemical Substances ItalianoRegulatory notices Regulatory model identification numberFCC statement Vcci Class B compliance statement for users in JapanHP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index110