HP F4235, F4240, F4280 manual Margins are not printing as expected, To check your margin settings

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Troubleshooting

Chapter 12

Cause: The print settings were set to print the first page of your document first. Because of the way the paper feeds through the product, this means the first page will be print side up at the bottom of the stack.

The margins are not printing as expected

Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.

•Solution 1: Set the correct margins in your software application

•Solution 2: Make sure that the paper size setting is correct

•Solution 3: Check the paper guide position

•Solution 4: Make sure the stack of envelopes is loaded correctly

Solution 1: Set the correct margins in your software application

Solution: Check the printer margins.

Make sure the margin settings for the document do not exceed the printable area of the product.

To check your margin settings

1.Preview your print job before sending it to the product.

In most software applications, click the File menu, and then click Print Preview.

2.Check the margins.

The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports. For more information about setting margins in your software application, see the documentation that came with the software.

3.Cancel the print job if the margins are not satisfactory, and then adjust the margins in your software application.

Cause: The margins were not set correctly in your software application.

If this did not solve the issue, try the next solution.

Solution 2: Make sure that the paper size setting is correct

Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray.

For example, in some countries/regions you may need to specify A4 as the paper size if A (letter) is the default value.

For more information, see:

Set the paper type for printing

Cause: The paper size setting was not set correctly for the project you were printing. If this did not solve the issue, try the next solution.

122 Troubleshooting

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Contents HP Deskjet F4200 All-in-One series Windows Help HP Deskjet F4200 All-in-One series Page Contents Maintain the HP All-in-One Use the copy featuresUse the scan features Troubleshooting ContentsTechnical information HP warranty and supportIndex Contents HP Deskjet F4200 All-in- One series Help Chapter HP All-in-One at a glance HP All-in-One overviewCopy ScanLabel Control panel buttonsLabel Icon Name and Description Label Description Status light overviewLight status Use the HP Photosmart softwareChapter Find more information Setup GuideChapter How do I? How do I? Connection information To enable printer sharing on a Windows computerSupported connection types Use printer sharingConnection information Load originals Load originals and load paperChoose papers for printing and copying To load an original on the glassHP Advanced Photo Paper or HP Photo Paper Recommended papers for printing and copyingHP Premium Inkjet Transparency Film HP Premium Inkjet PaperPapers to avoid Recommended papers for printing onlyLoad paper Additional papers to avoid when copyingLoad full-size paper Papers to avoid for all print and copy jobsTo load full-size paper Load photo paper Related topics Load index cardsTo load photo paper in the input tray To load index cards in the input tray Load envelopesHP Iron-On Transfers for printing only Load other types of paperTo load envelopes Related topics To print from a software application Print from your computerPrint from a software application Change the print settings for the current job Make the HP All-in-One the default printerSet the paper size To set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing Change the print speed or quality To view the print resolutionChange the page orientation To select a print speed or qualityPreview your print job Scale the document sizeChange the saturation, brightness, or color tone To change the default print settings Change the default print settingsPrinting shortcuts To preview your print jobDelete printing shortcuts Create printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabTo print a borderless image Perform special print jobsPrint a borderless image To print a photo on plain paper Print a photo on plain paperTo print a photo on photo paper Print a photo on photo paperOff applies no HP Real Life Technologies to the image Print using Maximum dpiTo print on both sides To print in Maximum dpi modePrint on both sides Print a multiple-page document as a booklet 11 9To print a multiple-page document as a booklet Left-edge binding for left-to-right languages To print multiple pages on a single sheet Print multiple pages on a single sheetTo print a multiple-page document in reverse order Print a multiple-page document in reverse orderPrint on transparencies Reverse an image for iron-on transfersTo reverse an image for iron-on transfers To print on transparenciesTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesPrint a poster Expand Document Options, and then expand Printer FeaturesPrint a Web To print a posterStop a print job To stop a print job from the computer Windows 2000 users Resume a print jobTo resume a print job from the control panel To resume a print job from the computer Windows Vista usersTo resume a print job from the computer Windows 2000 users Print Make a copy Use the copy featuresChoose a layout To make a copy from the control panelLayout of the copy Set the copy paper type To make a Fast copy Perform special copy jobsMake a Fast copy To make a borderless copy of a photo from the control panel Make multiple copies of the same originalMake a borderless copy of a photo Press Start Copy Color Copy a two-page black-and-white documentTo copy a two-page document from the control panel Press Start Copy BlackTo stop copying Stop copyingUse the copy features Scan an original Use the scan featuresTo scan to a computer Edit a scanned document Edit a scanned imageStop scanning To stop scanningScan Clean the exterior Clean the HP All-in-OneClean the glass To clean the glassTo clean the lid backing Clean the lid backingTo print a self-test report Print a self-test reportWork with print cartridges Handle the print cartridges Choose the right print cartridges Check the estimated ink levelsTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabChoose the cartridge combination for best results Replace the print cartridgesChoose original HP cartridges for how you print To replace the print cartridges Maintain the HP All-in-One Use ink-backup mode Exit ink-backup mode Ink-backup mode outputStore the print cartridges Align the print cartridgesPrinter Toolbox appears Clean the print cartridgesTo align newly installed print cartridges To clean the print cartridge contacts Clean the print cartridge contactsMaintain the HP All-in-One Clean the area around the ink nozzles To clean the area around the ink nozzles Surface Remedy Remove ink from your skin and clothingTo order print cartridges from your desktop Shop for ink suppliesShop for ink supplies Hardware setup troubleshooting TroubleshootingTroubleshooting common setup issues View the Readme filePower connection Power cord and adapter Power outlet Solution 4 Contact HP to replace the power supply Solution 2 Reset the productSolution 3 Press the On button more slowly Troubleshooting Troubleshooting Minimum System Checks screen appears Software installation troubleshootingTo start the installation from a Windows computer Received a message that an Unknown Error has occurred Registration screen does not appear Some of the buttons are missing in the HP Solution CenterTo uninstall from a Windows computer Uninstall and reinstall the softwareClear paper jams Paper jamsTo clear a paper jam from the front access door To clear a paper jam from the rear access doorInformation on paper Print cartridge troubleshootingInformation on print cartridges To troubleshoot the print cartridges Resolving print cartridge problemsResolving print cartridge error messages To verify and install the correct print cartridges Solution 1 Remove and reinstall the print cartridgesSolution 2 Clean the print cartridge contacts Print quality troubleshootingSolution 3 Print in ink-backup mode To troubleshoot print quality issuesPrint quality troubleshooting 101 Wrong, inaccurate, or bleeding colors Solution 1 HP recommends using genuine HP print cartridgesSolution 2 Check the paper loaded in the input tray Solution 4 Check to see if the product is in ink-backup mode Solution 3 Check the paper typeInk is not filling the text or graphics completely Solution 5 Check the print settingsSolution 6 Clean the print cartridges Solution 2 Check the print settings Solution 1 Check the paper type Solution 4 Clean the print cartridgesSolution 3 Rotate the image Solution 2 Check the print quality settingSolution 1 Make sure the paper is loaded correctly Printouts have horizontal streaks or linesSolution 5 Clean the print cartridges Solution 4 Clean the print cartridge nozzlesSolution 2 Check the paper type Solution 1 Check the print settingsPrintouts are faded or have dull colors For more information, seeClean the lid backing Clean the glass Solution 4 Clean the glassPrintouts have vertical streaks Solution 2 Check the resolution of the imagePrintouts seem blurry or fuzzy Printouts are slanted or skewed Solution 2 Make sure only one type of paper is loadedSolution 3 Check the rear access door Solution 2 Wait while the ink dries Solution 1 Print on a page of plain paperInk streaks on the back of the paper Paper is not picked up from the input traySolution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Text edges are jaggedSolution 1 Print from the HP Photosmart Software Solution 2 Load a different type of envelopeSolution 2 Use the appropriate media Borderless printing produces unexpected resultsSolution 2 Check for a paper jam Solution 1 Wait for the product to finish other tasksSolution 3 Load more paper in the input tray Product is not respondingAfter setting up the product, it does not print Solution 7 Restart the product Solution 6 Make sure that the product is turned onSolution 8 Check the print driver status Solution 9 Check the print queue for canceled jobsProduct prints meaningless characters Nothing happens when I try to printTroubleshooting Solution 6 Check for a paper jam Solution 5 Load more paper in the input traySolution 7 Check for a print carriage stall Pages in my document came out in the wrong orderMargins are not printing as expected To check your margin settingsSolution 2 Make sure that the paper size setting is correct Text or graphics are cut off at the edge Solution 3 Check the paper guide positionTo preview the print layout Solution 1 Check the margins in your software applicationSolution 3 Remove and reload the paper in the input tray Blank page came out while printing Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tape Nothing happens when I try to copy Copy troubleshootingParts of the original do not appear or are cut off Solution 3 Wait for the product to finish other tasksSolution 5 Check for a paper jam Printout appears enlarged on Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Printout is blank Solution 2 Check the ink levels in the print cartridgesSolution 1 Resize the image Scan troubleshootingSolution 2 Use photo paper Borderless copy has white space around the edgesScan fails Solution 1 Make sure your computer is turned onScanned image is blank Solution 5 Make sure you have sufficient computer memoryScanned image is incorrectly cropped Text is incorrect or missingScanned image has incorrect page layout Text format is incorrectTo adjust the brightness ErrorsFlashing lights Paper Description Solution Selectio LightsOn light Blinking Off Door open Product messagesSolution 1 Check for a paper jam Mechanism errorSolution 2 Make sure the print carriage is not blocked Firmware revision mismatchMemory is full Scan errorsSolution 1 Uninstall and reinstall the software To refresh the Windows Device Manager Solution 2 Refresh the Windows Device ManagerCause The Digital Imaging Monitor was not running Solution 3 Check the Digital Imaging Monitor144 Troubleshooting Troubleshooting Solution 8 Disable the Lexbces service On the General tab, in the Service status area, click Start To restart the serviceRegistry Editor appears Registry Editor, select My Computer Computer Management screen appearsSolution 10 Install a patch Solution 9 Run the Scan Diagnostic utilityTroubleshooting Turn on the product To uninstall the software and reset the product More information about using a USB hubSolution 12 Uninstall the software and reset the product To uninstall the software completely More information about the Disk Cleanup utility To run the Disk Cleanup utilityClick Selective Startup Click the check box next to Do not show this message againUnable to print To install the softwareSolution 1 Print a self-test report Solution 3 Disconnect and reconnect the USB cable Solution 2 Clear the print queueTo clear the print queue To disconnect and reconnect the USB cableTo verify that the product is set as the default printer Solution 4 Verify the driver configurationTo check if the printer is paused or offline Solution 5 Check if the printer is paused or offlineTo verify the print driver Solution 7 Restart the print spooler Solution 6 Clear the print queue manuallyTo clear the print queue manually To stop and restart the print spoolerProduct might not be correctly installed Solution 8 Check the software applicationSolution 1 Reset the product To verify the software applicationPower connection Power cord and adaptor Power outlet Troubleshooting Solution 4 Uninstall and reinstall the product Solution 3 Restart the computerProduct was not found Power connection Power cord and adaptor Power outlet Troubleshooting Solution 3 Restart the computer Product could not find available scan destinations Solution 1 Restart the computerSelect Click here to restart later Error occurred while communicating with the product Power connection Power cord and adaptor Power outlet Troubleshooting Solution 3 Restart the computer File messages Solution 6 Contact HP support for serviceGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropNo scan options Paper messagesOut of disk space Cannot load paper from input traySolution 2 Check the paper type and the print settings Solution 1 Replace the rear access door of the productOut of paper To check the paper in the input trayTo set the paper size Letter or A4 Appropriate listed envelope size Solution 3 Clean the rollersSolution 4 Contact HP support To clean the rollersPaper jam or misfeed Power and connection messagesPaper mismatch Wrong paper widthCommunication test failed Solution 1 Make sure the product is turned onTwo-way communication lost Improper shutdownPrint cartridge messages Non-HP cartridges installedLow on ink Previously used genuine HP cartridges installedOriginal HP ink has been depleted Print carriage is stalled Printing in ink-backup modeTo clear the print carriage Solution 2 Clear the print carriageIf the print carriage is stuck on the right side To check for a paper jam in the rear access doorIf the print carriage is stuck on the left side If the print carriage is stuck in the middleSolution 3 Check the power source Need alignment or alignment failed Solution 3 Check if print cartridges are fully inserted Print cartridges missing or not detected Solution 4 Align newly installed print cartridgesSolution 5 Print cartridge or sensor might be defective To make sure the print cartridges are installed correctly Solution 1 Remove and reinsert the print cartridgesSolution 2 Clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Incompatible print cartridges Solution 3 Replace the print cartridgesPrint cartridges in wrong slot Solution 2 Contact HP customer supportTo make sure the print cartridges are installed correctly To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts To clean the print cartridge contacts Copper-colored contacts Ink nozzles do not clean Solution 3 Replace the print cartridges Warranty HP warranty and supportBefore you call HP customer support After the phone support period Phone support period Placing a callHP Korea customer support Prepare the product for shipment HP warranty and support Technical information SpecificationsEnvironmental product stewardship program Paper use Material safety data sheetsPlastics Recycling programΑπόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση FCC statement Regulatory noticesToxic and hazardous substance table HP Deskjet F4200 All-in-One series declaration of conformity Technical information Index Symbols/NumericsIndex 223 224

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