HP Pro MFP M177fw manual Faxes are sending slowly

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5.Verify that the telephone service supports analog fax.

NOTE: HP products are designed specifically for use with analog phone services.

If using ISDN or digital PBX, contact your service provider for information about configuring to an analog fax line.

If using a VoIP service, change the Fax Speed to Slow(V.29) from the control panel. Ask if your service provider supports fax and for the recommended fax modem speed. Some companies might require an adapter.

If you are using a DSL service, make sure that a filter is included on the phone-line connection to the product. Contact the DSL service provider, or purchase a DSL filter if you do not have one. If a DSL filter is installed, try another filter because filters can be defective.

6.If the error persists, find more detailed problem-solving solutions in the sections that follow this one.

Faxes are sending slowly

The product is experiencing poor phone line quality.

Retry sending the fax when the line conditions have improved.

Check with the phone service provider that the line supports fax.

Use white paper for the original. Do not use colors such as gray, yellow, or pink.

Divide large fax jobs into smaller sections, and then fax them individually.

Turn off the Error Correction setting:

1.From the Home screen on the product control panel, touch the Setup button.

2.Select Service, and then select Fax Service.

3.Select Error Correction, and then select Off.

NOTE: Turning off Error Correction can reduce image quality.

Increase the Fax Speed setting:

1.From the Home screen on the product control panel, touch the Setup button.

2.Select Fax Setup, and then select Advanced Setup.

3.Select Fax Speed, and then select the correct setting.

Change the fax settings on the control panel to a lower resolution:

NOTE: Higher resolution faxes can take longer to send than lower resolution faxes.

1.From the Home screen on the product control panel, touch the Setup button.

2.Select Fax Setup, and then select Advanced Setup.

3.Select Fax Resolution, and then select the correct setting.

ENWW

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Contents Color Laserjet PRO MFP Page HP Color LaserJet Pro MFP M176, M177 Copyright and License Table of contents Create and edit speed-dial entries Delete speed-dial entries Solve problems 105 107 Viii Product comparison Product views Control panel overview Product introductionSupported operating systems Product comparisonProduct comparison Product front view Product viewsProduct back view LCD control-panel layout M176n model Control panel overviewTouchscreen control-panel layout M177fw model Network button Control-panel Home screenApps button Product introduction Supported paper sizes and types Load the input tray Paper traysSupported paper sizes Supported paper types Supported paper sizes and typesSupported paper sizes Supported paper types Enww Load the input tray 1Input tray paper orientation Product Paper trays Print Manually print on both sides Windows How to print WindowsPrint tasks Windows Print tasks Windows Print multiple pages per sheet Windows Enww Enww Select the paper type Windows Additional printing information Manually print on both sides Mac OS How to print Mac OSPrint tasks Mac OS Select the paper type Mac OS Print multiple pages per sheet Mac OSEnww HP ePrint software Web-based printingHP ePrint AirPrint Wireless Menu Wireless Direct Settings On/Off Set up HP Wireless Direct Printing touchscreen models onlyMake a copy Copy on both sides duplex Optimize copy quality CopyMake a copy Copy on both sides duplex Optimize copy quality Scan Scan by using the HP Scan software Windows Scan by using the HP Scan software Mac OS Scan Fax Connect the product Connect and configure the product for faxControl panel HP Fax Setup Wizard Windows Configure the productSelect Time/Date Select Fax HeaderSelect Answer Mode Select Fax Setup, and then select Fax Set-Up UtilitySelect Rings to Answer Select Extension PhoneSelect Advanced Setup, and then select Fax/Tel Ring Time Install the HP Fax software Windows, optionalSelect Start Fax Send a faxSend a fax from the HP software Windows Create, edit, and delete speed-dial entries Touch Individual SetupCreate and edit speed-dial entries Delete speed-dial entriesFax Manage the product Change the product connection type Windows Touch the Enable Web Services button Use HP Web Services applications touchscreen models onlyTab or section Description Home tab HP Device Toolbox WindowsHP Device Toolbox Windows Open the HP Utility HP Utility featuresHP Utility for Mac OS HP Utility for Mac OS X Set or change the product password Product security featuresLock the product Print with EconoMode Economy settingsConfigure the Sleep/Auto Off After setting System Setup Energy Settings Wake/Auto On Events System Setup Energy Settings Sleep/Auto Off AfterSystem Setup Supply Settings Enable or disable the Very Low settingsBlack Cartridge or Color Cartridge Very Low Setting Replace the toner cartridge Replace the toner cartridge Enww Enww Replace the imaging drum Replace the imaging drum Enww Close the front cover Reinstall the dust cover on the tray Enww Solve problems Control panel help system touchscreen models only Restore the factory-set defaults Product does not pick up paper Solve paper feed or jam problemsProduct picks up multiple sheets of paper Frequent or recurring paper jamsPrevent paper jams Touch the Configuration Report buttonClear jams from the input tray Clear jams from the input tray Clear jams in the output bin Clear jams in the output bin Clear jams in the document feeder Clear jams in the document feeder Print from a different software program Set the paper-type setting for the print jobImprove print quality Check the toner-cartridge status Check the paper-type setting Mac OSCalibrate the product to align the colors Print a cleaningSystem Setup Print Quality Color Calibration Print the print quality Perform additional print quality troubleshootingCheck the paper and printing environment Inspect the toner cartridge for damageAdjust color settings Windows Check the EconoMode settingsChange the color options System Setup Paper Setup Check the paper settingsImprove copy and scan quality Check the scanner glass for dirt and smudgesOptimize for text or pictures Check the image adjustment settingsEdge-to-edge copying Close the document-feeder input tray Solve problems Check the lightness/darkness setting Check the send-fax resolution settingImprove fax image quality Check the scanner glass for dirt or smudgesCheck the Fit-to-Page setting Check the Error Correction settingCheck the senders fax machine Send to a different fax machineComputer is using the incorrect IP address for the product Solve wired network problemsPoor physical connection Computer is unable to communicate with the productProduct is disabled, or other network settings are incorrect Computer or workstation might be set up incorrectlyWireless connectivity checklist Solve wireless network problemsNetwork does not appear in the wireless networks list Cannot connect more computers to the wireless productReduce interference on a wireless network Wireless network is not functioningPerform a wireless network diagnostic test Enww Check the hardware setup Solve fax problemsFaxes are sending slowly Fax cuts off or prints on two pages Fax quality is poorParts, supplies, and accessories Accessories Order parts, accessories, and suppliesCustomer self-repair parts Index Manual duplex Mac Page CF548-90908* *CF548-90908
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