I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files from your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
•Contact your network operator to check service availability
I cannot access my voicemail
•Make sure your operator’s voicemail number is correctly entered in "Messages\Voicemai"
•Try later if the network is busy
The flickering 
icon is displayed on my standby screen
•You have saved too many short messages on your SIM card; delete some of them or archive them in the phone memory
SIM card PIN locked
•Contact your network operator to obtain the PUK code (Personal Unblocking Key)
I am unable to connect my phone to my computer
•Make sure that you’re using the right cable from the box
How to make your battery last longer
•Make sure you follow the complete charge time (minimum 3 hours)
•After a partial charge, the battery level indicator may not be exact. Wait for at least 20 minutes after removing the charger to obtain an exact indication
•Switch on the backlight upon request
(1)
User Data Format ALL user phone data: Contacts, messages and files will be lost permanently. Please store phone data in SIM card before you want to format
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ALCATEL is a trademark of
TCT Mobile Limited.
All rights reserved © Copyright 2014
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker
is in use.
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IP4572_ALCATEL 1009X_QG_Eng_GB_04_140219.indd |