What is Remote Support?
Samsung Remote Support service offers you
•• Diagnose your TV
•• Adjust the TV settings for you
•• Perform a factory reset your TV
•• Install recommended firmware updates
How Does it Work?
Having a Samsung Tech remotely service your TV is really pretty simple
English
1. Call Samsung | 2. Open the menu on | 3. Select Remote | 4. The agent will then |
Contact Centre | your TV and go to the | Management and | access your TV. |
and ask for remote | Support section. | Provide the Pin# to | That's it! |
support. |
| the agent. |
|
Password Change
Screen Menu > System > Change PIN
Change the TV's password.
1.Run Change PIN and then enter the current password in the password field. The default password is
0000. (France:
2.Enter a new password and then enter it again to confirm it. The password change is complete.
✎✎ If you forget the PIN code, press the buttons in the following sequence which resets the PIN to
✎✎ In Standby mode: MUTE → 8 → 2 → 4 → POWER (on).