Samsung LH55PMHPBGC/NG, LH55PMHPBGC/EN, LH43PMHPBGC/EN manual Adjust Brightness and Contrast

Page 75

Chapter 6. Troubleshooting

75

The screen appears unstable and shaky.

There are shadows or ghost images left on the screen.

Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product. Then, change the screen settings if required by referring to the Additional Information on the product menu and the Standard Signal Mode Table.

The screen is too bright. The screen is too dark.

Adjust Brightness and Contrast.

 

 

Screen colour is inconsistent.

Go to Picture and adjust the Colour Space settings.

 

 

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

There is no image on the screen and the power LED

The product is in power saving mode.

blinks every 0.5 to 1 second.

 

Press any key on the keyboard or move the mouse to return to the previous screen.

 

 

 

The product will turn off automatically.

Go to System and make sure Sleep Timer is set to Off.

 

 

 

If a PC is connected to the product, check the power status of the PC.

 

 

 

Make sure the power cable is connected properly to the product and power outlet.

 

 

 

If the signal from a connected device is not detected, the product automatically turns off after10 to 15 minutes.

 

 

Picture quality of the product is different from the dealer

Use an HDMI cable to obtain high-definition (HD) picture quality.

shop where it was purchased.

 

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast moving objects such as in

 

a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not mean the product is

 

defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analogue and digital products.

 

 

The brightness and colour do not look normal.

Go to Picture and adjust the screen settings such as Picture Mode, Colour, Brightness and Sharpness.

 

 

 

Go to System and adjust the Energy Saving Mode settings.

 

 

 

Reset the screen settings to the default settings.

 

 

Broken lines are displayed on the edges of the screen.

If Picture Size is set to Fit to Screen, change the setting to 16:9 Standard.

 

 

Lines (red, green or blue) are displayed on the screen.

These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor.

 

Contact a Samsung Service Centre to resolve the issue.

 

 

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Contents  PM43H / PM49H / PM55H Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Children may suffocate InstallationChildren may become injured or seriously harmed OperationProduct may fall and become damaged or cause an injury StoragePrecautions when handling the panel CleaningDevice setup InstallationWhat’s Included Remote sensor PartsPanel key Remote sensor and spacer logo optionalSpacer logo optional Reverse sideRJ45 Anti-theft lockTo lock an anti-theft locking device Port DescriptionVOL Remote controlTo place batteries in the remote control Ventilation Guided installationInstallation on a perpendicularwall Installation on an indented wallWall mount kit specifications Vesa Wall mount installationPreparing before installing wall mount Installing the wall mountDevice setup  RS232C Cable External connectionCheckpoints Cable ConnectionLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Connection Viewing control state Get control commandControlling Set control command Control CodesPower control CommandInput source control Volume controlSetting the picture size Set Picture Size Screen mode controlSetting the input source Set Input Source Viewing screen status Get Screen Mode StatusViewing PIP on/off state Get the PIP ON/OFF Status Screen size controlPIP On/Off control Viewing the screen size Get Screen Size StatusVideo Wall Mode Control Auto adjustment control PC and BNC onlyFull Natural Safety LockSetting the video wall Set Video Wall Mode Viewing the safety lock state Get Safety Lock StatusVideo Wall User Control Video Wall OnSet Number Data 0x01 0x02 0x63 100 0x64 10x10 Video Wall Model 1 ~Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP ‒‒ Sound → set Hdmi Sound to Avhdmi AV connectionAudio system connection Connection using an Hdmi cable up to 1080pEdit LAN connectionSource selection SourceInstallation/uninstallation UninstallationPC software Multiple Display Control Connection Using the RS-232C cableUsing the ethernet cable Connection using a direct LAN cableConnection using a cross LAN cable Home → Player → Viewing contentHome screen PlayerAvailable menu When content is runningFile formats compatible with Player Control buttons on the remoteRestrictions Template files and LFD.lfd filesContents Image Power PointVideo AudioSupported in Network Channel and Local Channel Template filesClone Product URL Launcher SettingSchedule URL LauncherPC Connection Cable ID SettingsDevice ID Device ID Auto SetVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer  Off / On Off TimerTicker Home → Ticker →Approving a connected device from the server Select Edit  Setup Select Time Zone Setting the current timePicture Screen adjustment2nd 3rd Picture Mode MenuWhen this setting is on, only UHD products are supported Hdmi Black Level Film ModeAuto Adjustment Image ResetPicture Off Reset PictureImmediate display OnScreen display adjustmentTimer OnScreen Display2nd 3rd Description Language Set the menu language Audio receiver. If this occurs, set the product to External Sound adjustmentIf Sound Output is set to External, Auto Volume is disabled SoundNetwork NetworkNetwork Connecting to a Wired Network Network Settings WiredHow to set up manually Automatic Network Settings WiredManual Network Settings Wired How to set up automaticallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemMessage to On Power Control Auto Power OnAuto Power Off Power ButtonEco Solution Energy Saving Mode No Signal Power OffUSB Auto Play Lock Security Safety LockChange PIN Button LockLogo Display Time Game ModeReset System Custom LogoSystem menu Troubleshooting forAnynet+Anynet+ HDMI-CEC Anynet+ HDMI-CECProblem Possible Solution Anynet+ device Support SupportDiagnosis TroubleshootingScreen Resolution Before you contact usInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Go to Sound and change Sound Output to Internal Sound issueRemote control issue Source device issueOther issue Defined resolution is not supported. appears Question Answer How can I change the frequency? Frequently asked questionsSpecifications AppendixGeneral Plug-and-Play MAC, 832 x Standard signal mode tableModel Name PM43H / PM49H / PM55H Synchronization MAC, 640 xVESA, 1280 x VESA, 800 xVESA, 1024 x VESA, 1152 xProduct damage caused by customer’s fault Not a product defectOthers Prevention of afterimage burn-in What is afterimage burn-in?Optimum picture quality and afterimage burn-in prevention Optimum picture qualityOZ348 2030 UA102 2110 Preventing afterimage burn-inOpen Source Licence Notice License
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LH55PMHPBGC/CH, LH43PMHPBGC/CH, LH49PMHPBGC/UE, LH49PMHPBGC/EN, LH43PMHPBGC/EN specifications

Samsung has established itself as a leader in display technology, and its range of professional displays, including the LH55PMHPBGC/EN, LH43PMHPBGC/EN, and LH49PMHPBGC/EN models, exemplify the brand's commitment to innovation and quality. These displays are designed to meet the diverse needs of businesses, offering an exceptional viewing experience, durability, and versatility for a variety of applications.

The Samsung LH55PMHPBGC/EN is a 55-inch display that integrates a robust set of features designed for high-performance usage. Its ultra-bright panel ensures visibility in various lighting conditions, making it ideal for retail environments, conference rooms, and other public spaces. This model supports a wide viewing angle, allowing audiences to experience consistent image quality from different positions. Coupled with Samsung's proprietary technology, this display delivers vibrant colors and deep contrast ratios, elevating any content being showcased.

Similarly, the LH43PMHPBGC/EN model boasts a 43-inch screen, catering to areas where space is at a premium without sacrificing display quality. This model is engineered for continuous operation, making it suitable for environments that require constant visual engagement. Its compact size does not hinder its performance; it maintains the same high brightness levels and color accuracy as its larger counterparts, ensuring a captivating viewing experience.

The LH49PMHPBGC/EN sits between these two sizes with a 49-inch display, striking an ideal balance for medium-sized spaces. This model also features the same advanced picture technology, providing stunning visuals that capture the audience's attention. All three models utilize Samsung's MagicINFO software, enabling easy content management and scheduling, further enhancing their usability in business settings.

In terms of connectivity, these displays come equipped with multiple input options, allowing for seamless integration with various devices, including computers, media players, and streaming devices. They are built with durability in mind, featuring a robust design that can withstand the demands of professional use.

In conclusion, the Samsung LH55PMHPBGC/EN, LH43PMHPBGC/EN, and LH49PMHPBGC/EN displays showcase cutting-edge technology tailored for commercial applications. Their impressive features, including high brightness, wide viewing angles, and reliable software support, make them versatile solutions for advertisers, educators, and corporate environments eager to communicate their message effectively. These models represent Samsung’s dedication to providing high-performance products that enhance visual communication and engagement across various industries.