Samsung LH55PMHPBGC/NG Not a product defect, Product damage caused by customer’s fault, Others

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Chapter 7. Appendix

Responsibility for the pay service (Cost to Customers)

When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.

Not a product defect

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.

If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.

If a defect is caused by external environmental factors (Internet, Antenna, Wired

Signal, etc.)

If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.

If a product is reinstalled to move to a different spot or to move to a different house.

If customer requests instructions on how to use because of another company’s product.

If customer requests instructions on how to use the network or another company’s programme.

If customer requests software installation and setup for the product.

If a service technician removes/cleans dusts or foreign materials inside of the product.

If customer requests an installation additionally after purchasing a product through homeshopping or online.

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A product damage caused by customer’s fault

Product damage caused by customer’s mishandling or wrong repair If a product damage is caused by;

External impact or drop.

Use of supplies or separatly sold product unspecified by Samsung.

Repair from a person besides an engineer of outsourcing service company or partner of Samsung Electronics Co., Ltd.

Remodeling or repairing the product by customer.

Using it with incorrect voltage or non-authorised electrical connections.

Not following the “cautions” in User Manual.

Others

If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)

If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,

Vibrator, Lamp, Filter, Ribbon, etc.)

If customer requests a service in case the product has no defect, service fee may be charged. So please read User Manual first.

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Contents  PM43H / PM49H / PM55H Table of contents Troubleshooting Symbols About this manualCopyright Safety Safety precautionsElectricity and safety Installation Children may suffocateOperation Children may become injured or seriously harmedStorage Product may fall and become damaged or cause an injuryCleaning Precautions when handling the panelDevice setup InstallationWhat’s Included Parts Panel keyRemote sensor and spacer logo optional Remote sensorReverse side Spacer logo optionalAnti-theft lock To lock an anti-theft locking devicePort Description RJ45Remote control VOLTo place batteries in the remote control Guided installation Installation on a perpendicularwallInstallation on an indented wall VentilationWall mount installation Preparing before installing wall mountInstalling the wall mount Wall mount kit specifications VesaDevice setup External connection CheckpointsCable Connection  RS232C CableLAN Cable Direct LAN cable PC to HUBCross LAN cable PC to PC Viewing control state Get control command Controlling Set control commandControl Codes ConnectionCommand Power controlVolume control Input source controlScreen mode control Setting the input source Set Input SourceViewing screen status Get Screen Mode Status Setting the picture size Set Picture SizeScreen size control PIP On/Off controlViewing the screen size Get Screen Size Status Viewing PIP on/off state Get the PIP ON/OFF StatusAuto adjustment control PC and BNC only Video Wall Mode ControlSafety Lock Setting the video wall Set Video Wall ModeViewing the safety lock state Get Safety Lock Status Full NaturalVideo Wall On Video Wall User Control10x10 Video Wall Model 1 ~ Set Number Data 0x01 0x02 0x63 100 0x64Connection using a DVI cable Digital type Connection using a D-SUB cable Analog typePC connection Connection using an HDMI-DVI cable  Sound → set Hdmi Sound to Pcdvi System → General → set Hdmi Hot Plug to Off Connection using an Hdmi cable Connection using an DP cablePrecautions for using DP AV connection ‒‒ Sound → set Hdmi Sound to AvhdmiConnection using an Hdmi cable up to 1080p Audio system connectionLAN connection Source selectionSource EditInstallation/uninstallation UninstallationPC software Multiple Display Control Using the RS-232C cable Using the ethernet cableConnection using a direct LAN cable ConnectionConnection using a cross LAN cable Viewing content Home screenPlayer Home → Player →When content is running File formats compatible with PlayerControl buttons on the remote Available menuTemplate files and LFD.lfd files RestrictionsContents Power Point VideoAudio ImageTemplate files Supported in Network Channel and Local ChannelURL Launcher Setting ScheduleURL Launcher Clone ProductID Settings Device IDDevice ID Auto Set PC Connection CableVideo Wall Network StatusVideo Wall Picture Mode On/Off TimerOn Timer Off Timer TickerHome → Ticker →  Off / OnApproving a connected device from the server Setting the current time Select Edit  Setup Select Time ZoneScreen adjustment 2nd 3rd Picture ModeMenu PictureWhen this setting is on, only UHD products are supported Film Mode Auto AdjustmentImage Reset Hdmi Black LevelReset Picture Picture OffOnScreen display adjustment TimerOnScreen Display Immediate display2nd 3rd Description Language Set the menu language Sound adjustment If Sound Output is set to External, Auto Volume is disabledSound Audio receiver. If this occurs, set the product to ExternalNetwork NetworkNetwork Network Settings Wired Connecting to a Wired NetworkAutomatic Network Settings Wired Manual Network Settings WiredHow to set up automatically How to set up manuallyNetwork Setting Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless How to set up using WpspbcSelect Add Network System SystemPower Control Auto Power On Message to OnPower Button Eco Solution Energy Saving ModeNo Signal Power Off Auto Power OffSecurity Safety Lock Change PINButton Lock USB Auto Play LockGame Mode Reset SystemCustom Logo Logo Display TimeTroubleshooting forAnynet+ Anynet+ HDMI-CECAnynet+ HDMI-CEC System menuProblem Possible Solution Anynet+ device Support SupportTroubleshooting Screen ResolutionBefore you contact us DiagnosisInstallation issue PC mode Screen issue Not Optimum Mode is displayed Adjust Brightness and Contrast Sound issue Go to Sound and change Sound Output to InternalRemote control issue Source device issueOther issue Defined resolution is not supported. appears Frequently asked questions Question Answer How can I change the frequency?Specifications AppendixGeneral Plug-and-Play Standard signal mode table Model Name PM43H / PM49H / PM55H SynchronizationMAC, 640 x MAC, 832 xVESA, 800 x VESA, 1024 xVESA, 1152 x VESA, 1280 xProduct damage caused by customer’s fault Not a product defectOthers What is afterimage burn-in? Optimum picture quality and afterimage burn-in preventionOptimum picture quality Prevention of afterimage burn-inPreventing afterimage burn-in OZ348 2030 UA102 2110License Open Source Licence Notice
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LH55PMHPBGC/CH, LH43PMHPBGC/CH, LH49PMHPBGC/UE, LH49PMHPBGC/EN, LH43PMHPBGC/EN specifications

Samsung has established itself as a leader in display technology, and its range of professional displays, including the LH55PMHPBGC/EN, LH43PMHPBGC/EN, and LH49PMHPBGC/EN models, exemplify the brand's commitment to innovation and quality. These displays are designed to meet the diverse needs of businesses, offering an exceptional viewing experience, durability, and versatility for a variety of applications.

The Samsung LH55PMHPBGC/EN is a 55-inch display that integrates a robust set of features designed for high-performance usage. Its ultra-bright panel ensures visibility in various lighting conditions, making it ideal for retail environments, conference rooms, and other public spaces. This model supports a wide viewing angle, allowing audiences to experience consistent image quality from different positions. Coupled with Samsung's proprietary technology, this display delivers vibrant colors and deep contrast ratios, elevating any content being showcased.

Similarly, the LH43PMHPBGC/EN model boasts a 43-inch screen, catering to areas where space is at a premium without sacrificing display quality. This model is engineered for continuous operation, making it suitable for environments that require constant visual engagement. Its compact size does not hinder its performance; it maintains the same high brightness levels and color accuracy as its larger counterparts, ensuring a captivating viewing experience.

The LH49PMHPBGC/EN sits between these two sizes with a 49-inch display, striking an ideal balance for medium-sized spaces. This model also features the same advanced picture technology, providing stunning visuals that capture the audience's attention. All three models utilize Samsung's MagicINFO software, enabling easy content management and scheduling, further enhancing their usability in business settings.

In terms of connectivity, these displays come equipped with multiple input options, allowing for seamless integration with various devices, including computers, media players, and streaming devices. They are built with durability in mind, featuring a robust design that can withstand the demands of professional use.

In conclusion, the Samsung LH55PMHPBGC/EN, LH43PMHPBGC/EN, and LH49PMHPBGC/EN displays showcase cutting-edge technology tailored for commercial applications. Their impressive features, including high brightness, wide viewing angles, and reliable software support, make them versatile solutions for advertisers, educators, and corporate environments eager to communicate their message effectively. These models represent Samsung’s dedication to providing high-performance products that enhance visual communication and engagement across various industries.