Samsung HMX-Q10PP/EDC, HMX-Q10TP/EDC, HMX-Q10UP/MEA manual Symptoms and Solutions, Power, Display

Page 98

Troubleshooting

SYMPTOMS AND SOLUTIONS

If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.

Power

Symptom

Explanation/Solution

 

The battery may not be installed in your camcorder. Insert the battery into the camcorder.

The camcorder does not turn on.

The inserted battery may be discharged.

Charge the battery or replace it with a charged one.

 

 

If you use the AC power adaptor, make sure it is properly connected to a wall outlet.

 

 

 

Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the

The power turns off automatically.

camcorder is automatically turned off (“Auto Power Off”). To disable this option, change

the setting of “Auto Power Off” to “Off”. ¬page 75

 

 

The battery is almost exhausted. Charge the battery or replace it with a charged one.

 

 

Power cannot be turned off.

Remove the battery or unplug the AC power adaptor, and connect the power supply to

the camcorder again before turning it on.

 

 

 

 

The temperature is too low.

The battery discharges quickly.

The battery is not fully charged. Charge the battery again.

The battery has reached the end of its lifespan and cannot be recharged. Use another

 

 

battery.

 

 

Display

 

Symptom

Explanation/Solution

 

The TV screen or LCD display has distorted

This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice

 

images or has stripes at the top/bottom or

 

versa. For more details, see the display specification. ¬page 82

 

on the left/right.

 

 

 

Unknown image appears on the LCD screen.

The camcorder is in Demo mode. If you do not want to see Demo images, change the

 

setting “Demo” to “OFF”. ¬page 79

 

 

 

 

 

98

Unknown indicator appears on the screen.

A warning indicator or message appears on the screen. ¬pages 93~97

 

 

Image 98
Contents High Definition Digital Camcorder Important Information on USE Safety WarningsPrecautions Before using this camcorder Safety information Unplug from the power supplySafety information Safety information Safety information Contents Contents Quick start guide You can record videos in H.264 formatUsing ‘Quick On STBY’ by opening/closing the LCD screen Quick start guidePlay back videos or photos Delete videos or photos Camcorder Getting to know the camcorderWhats Included with Your Front/Left Getting to know the camcorderLocation of Controls Rear/Right/Bottom Video recording mode Identifying the Screen DisplaysPhoto recording mode Left of the LCD screen Right of the LCD screenVideo playback mode Thumbnail view Video playback mode Single viewPhoto playback mode Thumbnail view Photo playback mode Single viewTo eject the battery INSERTING/EJECTING the BatteryTo insert the battery Getting startedGetting started Charging the BatteryUsing the AC power adaptor Using the USB cable To check the charging state Checking the Battery StateBattery level display About the battery Available running time for the batteryUsing an AC power source Continuous Recording without zoomTurning Your Camcorder ON/OFF When using this camcorder for the first timeBasic operation of the camcorder Basic operation of the camcorder Setting the Operation ModesUsing the Touch Screen Switching the information display mode DragCharging the internal rechargeable battery Setting the Time Zone and DATE/TIME for the First TimeInternal rechargeable battery Selecting the OSD Language Supported languagesTo insert a memory card Getting ready to start recordingINSERTING/EJECTING a Memory Card not Supplied To eject a memory cardCompatible memory cards Getting ready to start recordingSelecting a Suitable Memory Card not Supplied Sdhc Secure Digital High Capacity cardsHandling a memory card Recordable number of photos Recordable Time and CapacityRecording time available for video in minutes Using the Grip Belt Switch grip Either handed gripAdjusting the LCD Screen To pause recording Basic recordingRecording Videos Basic recording Recording Photos Recording with Ease for Beginners Smart Auto Align your subject in the frameTo zoom out ZoomingTo zoom Basic playback Changing the Playback ModeUnderstanding how to change the operation modes Find videos in various ways Basic playbackPlaying Videos To adjust the volume during video playback Touch the / tab to increase or decrease audio volumeSkip playback Playback / Pause / StopSearch playback Slow playbackViewing Photos Find photos in various waysViewing a slide show Zooming during photo playbackHandling Menus Using the menu itemsUsing the Home menu Manual menu items Using the menu itemsMenu Items Art Film menu itemsSettings menu items Items Default valueTo set the white balance manually Advanced recordingsWhite Balance Understanding White BalanceBack Light Advanced recordingsEV Exposure Value Understanding EV Exposure ValueSelf Timer Super C.NiteCont. Shot FocusRecording a video with Fade effect Special effects for recordingsFader Special effects for recordings Time Lapse RECExample of Time Lapse Recording Digital Effect OFFEditing videos and photos DeleteEditing videos and photos ProtectDivide   CombineFile Info Photo Resolution Other settingsVideo Resolution Tele Macro Other settingsOIS Duo Digital Zoom ThumbnailVideo Play Option Slide Show OptionLCD Brightness GuidelineDate/Time Display TV DisplayHdmi TV Out Auto LCD OffPC Software USB ConnectTV Connect Guide Anynet+ HDMI-CEC Card Info File NoDate/Time Set Setting the local timeTime Zone Date TypeTime Type Beep SoundAuto Power Off Shutter SoundQuick On Stby Switch Grip Format Default Set LanguageUsing the Demo function DemoUsing a mini Hdmi cable Connecting to a TVConnecting to a High Definition TV with Hdmi What is Anynet+ function?Connecting an Audio/Video cable for the composite output Connecting to a TVConnecting to a Regular TV Viewing on a TV Screen Image appearance depends on the TV screen aspect ratioDubbing videos Dubbing to a VCR or DVD/HDD RecorderPrinting photos Direct Printing with a Pictbridge PrinterPrinting photos To set the date/time imprint for Pictbridge printersMain function Using with a Windows computerWhat YOU can do with a Windows Computer System requirementsConnecting the USB cable Using with a Windows computerUsing the Intelli-studio Programme To disconnect the USB cableAbout the Intelli-studio main window Playing back videos or photos Editing videos or photosSharing the videos/photos online Using AS a Removable Storage Device Viewing the contents of storage mediaPhoto file Structure of folders and files on the storage mediaVideo file H.264 File formatStorage media TroubleshootingBattery Troubleshooting RecordingDelete unnecessary files from the storage media Playback Editing videosUSB Display Symptoms and SolutionsPower An afterimage remains on the LCD screen 100 Playback on other devices TV, etc Adjusting the image during recordingPlayback on your camcorder Connecting to a computer 102Overall operations 103Additional information MaintenanceCleaning the camcorder LCD screenUsing Your Camcorder Abroad Additional informationGlossary Specifications 107Contact Samsung World Wide Region Country Contact Centre  Web SiteContact Samsung World Wide Page RoHS compliant
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HMX-Q10BP/XEK, HMX-Q100BP/XER, HMX-Q10PP/EDC, HMX-Q10UP/MEA, HMX-Q10UP/EDC specifications

The Samsung HMX-Q10TP/EDC, HMX-Q10BP/EDC, and HMX-Q10PP/EDC represent a series of compact camcorders that blends user-friendly design with advanced imaging technologies. These camcorders are particularly appealing to both novice videographers and experienced users looking for a portable shooting solution without compromising on quality.

One of the standout features of the HMX-Q10 series is its ability to capture high-definition video in 1080p resolution, ensuring that your recordings boast impressive clarity and detail. The rich, vibrant colors and sharp images are enhanced by the camcorders' 1/3.5-inch CMOS sensor, which excels in low-light conditions, making them ideal for indoor shooting or evening events. The back-illuminated sensor design increases light sensitivity, allowing users to achieve better results in challenging lighting scenarios.

Equipped with a powerful 20x optical zoom lens, the HMX-Q10 camcorders allow for a significant degree of flexibility when capturing distant subjects. The zoom lens is complemented by a digital zoom capability, enabling users to extend their reach even further. The built-in stabilization technology helps eliminate shaky footage, ensuring smoother results, which is especially beneficial when zooming in on fast-moving subjects or shooting handheld.

The user experience is enhanced by a 2.7-inch swivel touchscreen LCD display that allows for easy framing and reviewing of shots. This articulating screen can be rotated and adjusted for different shooting angles, making it easier to capture creative perspectives. The interface is intuitive, providing quick access to various settings and modes, including several scene modes that optimize performance for specific shooting environments.

The HMX-Q10 models include features such as Smart Auto, which automatically selects the best settings based on the shooting conditions, and the ability to record in several formats, including MP4. The dual recording function allows users to simultaneously capture full HD video while taking still images, making it an efficient tool for events where both video and photography are required.

With built-in Wi-Fi capabilities, the HMX-Q10 camcorders facilitate easy sharing to social media and cloud services. This feature, along with the HDMI output, ensures that users can quickly transfer content to other devices or display it on larger screens for an enhanced viewing experience.

In summary, the Samsung HMX-Q10TP/EDC, HMX-Q10BP/EDC, and HMX-Q10PP/EDC are versatile camcorders that combine high-definition video recording, impressive zoom capabilities, and user-friendly technology. These features make them a desirable choice for anyone looking to document their experiences with quality and ease.