Samsung WW60K42138W/EO, WW60K42109W/EO manual Troubleshooting

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Troubleshooting

Troubleshooting

Problem

 

Action

 

 

 

• Make sure the drain hose is straightened all the way to the

 

 

drain system. If you encounter a drain restriction, call for

 

 

service.

 

Make sure the debris filter is not clogged.

 

• Close the door and press or tap Start/Pause. For your safety,

 

 

the washing machine will not tumble or spin unless the door

Does not drain and/

 

is closed.

or spin.

Make sure the drain hose is not frozen or clogged.

 

• Make sure the drain hose is connected to a drain system that

 

 

is not clogged.

 

If the washing machine is not supplied with sufficient power,

 

 

the washing machine temporarily will not drain or spin. As

 

 

soon as the washing machine regains sufficient power, it will

 

 

operate normally.

 

 

 

• Press or tap Start/Pause to stop the washing machine.

 

• It may take a few moments for the door lock mechanism to

 

 

disengage.

 

• The door will not open until 3 minutes after the washing

The door does not

 

machine has stopped or the power turned off.

open.

Make sure all the water in the drum is drained.

 

• The door may not open if water remains in the drum. Drain

 

 

the drum and open the door manually.

 

• Make sure the door lock light is off. The door lock light turns

 

 

off after the washing machine has drained.

 

 

 

• Make sure you use the recommended types of detergent as

 

 

appropriate.

Excessive suds.

Use high efficiency (HE) detergent to prevent oversudsing.

• Reduce the detergent amount for soft water, small loads, or

 

 

 

lightly soiled loads.

 

Non-HE detergent is not recommended.

 

 

 

Cannot apply

Make sure the remaining amount of detergent and fabric

additional detergent.

 

softener is not over the limit.

 

 

 

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Contents Washing Machine WW70K4*****/WW60K4Contents Troubleshooting SpecificationsSafety information Important safety precautions Critical installation warnings English 7  Installation cautions Critical usage warningsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee Installation What’s includedSpanner Bolt caps Hose guide Water supply Installation requirementsElectrical supply and grounding DrainFlooring Water temperatureAlcove installation Remove the shipping bolts Step-by-step installationSelect a location Adjust the levelling feet Connect the water hoseEnglish 21  Untitled-11 23/2017 84110 PM English 23  Power on Position the drain hoseLaundry guidelines Initial settingsBefore you start Run Calibration recommendedPrewash if necessary Empty pocketsUse a laundry net Determine the load capacityApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer Before you start Operations Control panelPress to activate/deactivate the Bubble Soak function. This Simple steps to start To change the cycle during operationCycle overview Standard cyclesWool Options Delay End Special features AddWashEnglish 39  Sound On/Off SettingsChild Lock Maintenance Eco drum cleanSmart Check Emergency drain Add Door CleaningSurface of the washing machine Mesh filter Pump filter Detergent drawer Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsTroubleshooting Change as the automatic temperature control feature checks Troubleshooting Information codes Troubleshooting AC6 Specifications Fabric care chartProtecting the environment Specification sheet English 59  Specifications Information of main washing cycles Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT