Samsung WW60K42138W/EO, WW60K42109W/EO manual Troubleshooting

Page 54

Troubleshooting

Troubleshooting

Code

 

Action

 

 

 

Spinning does not work.

 

• Make sure laundry is spread out evenly.

 

Make sure the washing machine is on a flat, stable surface.

Ub

Redistribute the load. If only one item of clothing needs

 

 

washing, such as a bathrobe or pair of jeans, the final spin

 

 

result might be unsatisfactory, and an “Ub” check message

 

 

will be shown in the display.

 

 

 

Check the motor for operation.

3C

• Try restarting the cycle.

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

The electronic control needs to be checked.

 

• Check if power is supplied properly.

 

• If the information code remains, contact a customer service

UC

 

centre.

 

 

Low voltage detected.

 

 

• Check if the power cord is plugged in.

 

• If the information code remains, contact a customer service

 

 

centre.

 

 

 

High temperature heating check.

HC

If the information code remains, contact a customer service

 

 

centre.

 

 

 

The Water Level sensor is not working properly.

1C

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

Check communications between main and sub PBAs.

AC

• Turn the machine off, and restart the cycle.

• If the information code remains, contact a customer service

 

 

 

centre.

 

 

 

54  English

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Contents Washing Machine WW70K4*****/WW60K4Contents Troubleshooting SpecificationsSafety information Important safety precautions Critical installation warnings English 7  Installation cautions Critical usage warningsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee Installation What’s includedSpanner Bolt caps Hose guide Water supply Installation requirementsElectrical supply and grounding DrainWater temperature Alcove installationFlooring Step-by-step installation Select a locationRemove the shipping bolts Adjust the levelling feet Connect the water hoseEnglish 21  Untitled-11 23/2017 84110 PM English 23  Power on Position the drain hoseLaundry guidelines Initial settingsBefore you start Run Calibration recommendedPrewash if necessary Empty pocketsUse a laundry net Determine the load capacityApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer Before you start Operations Control panelPress to activate/deactivate the Bubble Soak function. This Simple steps to start To change the cycle during operationCycle overview Standard cyclesWool Options Delay End Special features AddWashEnglish 39  Settings Child LockSound On/Off Maintenance Eco drum cleanSmart Check Emergency drain Cleaning Surface of the washing machineAdd Door Mesh filter Pump filter Detergent drawer Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsTroubleshooting Change as the automatic temperature control feature checks Troubleshooting Information codes Troubleshooting AC6 Specifications Fabric care chartProtecting the environment Specification sheet English 59  Specifications Information of main washing cycles Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT