Samsung WW60K42138W/EO, WW60K42109W/EO manual Troubleshooting

Page 52

Troubleshooting

Problem

 

Action

 

 

 

 

 

• Make sure the door is properly closed.

 

 

• Make sure all hose connections are tight.

 

Leaks water.

• Make sure the end of the drain hose is correctly inserted and

 

secured to the drain system.

 

 

 

 

 

Avoid overloading.

 

 

Use high efficiency (HE) detergent to prevent

oversudsing.

 

 

 

• Excessive suds collect in recesses and can cause foul odours.

Has odours.

• Run cleansing cycles to sanitize periodically.

 

• Clean the door seal (diaphragm).

 

 

 

 

• Dry the washing machine interior after a cycle has finished.

 

 

 

 

No bubbles are seen

• Overloading may screen bubbles.

 

(Bubbleshot models

 

• Severely contaminated laundry may not generate bubbles.

only).

 

 

 

 

 

 

 

 

The Add Door can be opened only when the

indicator is on.

 

 

However, it does not open in the following cases:

Can I open the Add

 

- When the boiling or drying process is running and the

Door at any time?

 

internal temperature becomes high.

 

 

 

- When the drum wash or drum drying cycle is running that

 

 

does not involve additional laundry.

 

 

 

 

 

If a problem persists, contact a local Samsung service centre.

Troubleshooting

52  English

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Contents Washing Machine WW70K4*****/WW60K4Contents Troubleshooting SpecificationsSafety information Important safety precautions Critical installation warnings English 7  Installation cautions Critical usage warningsEnglish 9  Usage cautions English 11  Safety information Critical cleaning warnings Instructions about the Weee Installation What’s includedSpanner Bolt caps Hose guide Installation requirements Electrical supply and groundingWater supply DrainAlcove installation Water temperatureFlooring Select a location Step-by-step installationRemove the shipping bolts Adjust the levelling feet Connect the water hoseEnglish 21  Untitled-11 23/2017 84110 PM English 23  Power on Position the drain hoseInitial settings Before you startLaundry guidelines Run Calibration recommendedEmpty pockets Use a laundry netPrewash if necessary Determine the load capacityApply a proper detergent type Detergent drawer guidelines To apply washing agents to the detergent drawer Before you start Operations Control panelPress to activate/deactivate the Bubble Soak function. This Simple steps to start To change the cycle during operationCycle overview Standard cyclesWool Options Delay End Special features AddWashEnglish 39  Child Lock SettingsSound On/Off Maintenance Eco drum cleanSmart Check Emergency drain Surface of the washing machine CleaningAdd Door Mesh filter Pump filter Detergent drawer Recovery from freezing Care against an extended time of disuseTroubleshooting CheckpointsTroubleshooting Change as the automatic temperature control feature checks Troubleshooting Information codes Troubleshooting AC6 Specifications Fabric care chartProtecting the environment Specification sheet English 59  Specifications Information of main washing cycles Memo Memo Questions or COMMENTS? Country Call Or Visit US Online AT