Samsung VR20K9350WK/SA manual Troubleshooting, ENGLISH-33

Troubleshooting

Symptom	Checklist
	ffCheck if the emergency switch is on.
	ffCheck if all the icons are displayed on display panel.
The POWERbot is not working at	ffCheck if the battery of POWERbot is depleted.
all.	–– When "Lo" is displayed, carry POWERbot to the docking station to
	charge it.
	ffReplace the batteries (AAA type) when the remote controller is not
	working.
	ffWhen "Lo" is displayed on the display panel, carry POWERbot to the
	docking station to charge it.
The POWERbot is stopped during	ffWhen POWERbot is stuck by the obstacles such as cord, threshold
cleaning process.	etc, pick it up to remove it from the obstacle.
	–– If any fabrics or strings are caught in the drive wheel, turn off the
	emergency switch and remove the fabrics or strings before using it
	again.
	fIf the "Filter inspection indicator" is on, turn off the emergency switch
	and clean the dustbin.
	ffWhen there's too much dust in the dustbin, suction power may get
	weakened. Turn off the emergency switch and empty the dustbin.
Suction power is weak.	fIf the intake (on bottom of POWERbot) is blocked by foreign matters,
	turn off the emergency switch and remove foreign matter from the
	intake.
	ffWhen noise suddenly increase, turn off the emergency switch and
	empty the dustbin.
	ffCheck if there's power failure or whether the power plug is
	unplugged.
The POWERbot cannot find the	ffRemove any obstacles around the docking station that may disturb
docking station.	POWERbot from returning to the docking station.
	ffWhen there's foreign matters on the charge pins that affects
	charging, clean the foreign matter.
	fIf the batteries are depleted, replace them. (2 type D (LR20)
The POWERbot passes through	batteries)
the Virtual guard.	fIf the lamp is off, check if the Virtual guard is turned off and turn it
	on.
	ffCheck if the docking station is installed along the grain of wooden
	floors or tiles.
The POWERbot suddenly cleans	ffIt may clean in diagonal direction for moving to another area in
diagonally.	shortest route, or it made contact with any obstacles in that angle,
	or if it was charged at the charged at an angle, or grain of the
	wooden/tile floor is in that direction.
	fIf you point the red light directly on POWERbot, it may not move to
	desired direction.
Point cleaning is not working.	–– Point the red light on the floor within 39 in (1 m) around POWERbot.
	✻✻Do not use the point cleaning under direct sunlight, bright light or on
	dark floors.

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