Samsung VR20K9350WK/SA manual ENGLISH-34, Dust sensor mode is on by default. When the POWERbot

Troubleshooting

Symptom	Checklist
"Filter inspection indicator" is on	ffUse POWERbot after turning off the emergency switch and then
even after the dustbin has been	turning it back on.
emptied.	ffEmpty the dustbin again and re-clean the filter thoroughly.
	ffDust sensor mode is on.
	–– The dust sensor mode is on by default. When the POWERbot
	passes through a dusty area, it moves around that area to focus on
POWERbot moves around at the	cleaning.
same place.	ffPOWERbot moves around an area and the "DUST" is on the display
	panel even though there's no dust at the surrounding area.
	–– Check if foreign matters are caught between the dustbin and Pet
	brush and then remove them.
	ffCheck if the docking station is installed near a narrow passage or
POWERbot does not clean a	door, and reinstall it in the other areas.
certain area.	–– If the docking station is installed near a narrow passage or door, the
	POWERbot cannot pass through the passage or doorsill.
The battery usage time of the	ffCheck if you're using manganese drycell batteries and replace the
Virtual guard is too short.	batteries with new ones. (2 type D (LR20) batteries)
I have installed the Samsung	ffYou can use the product after connecting the wireless router and the
Smart Home app, but, the
	POWERbot through Easy-Setup according to the procedure.
POWERbot fails to be connected.
I fail to log into the Samsung	ffCheck your ID and password on the screen of the Samsung
account.	account.
There appears a message saying	ffYou may have failed temporarily due to the distance from the
there is a failure during Easy-	wireless router or other obstacles. Please try again after a while.
Setup.
The products do not work	ffTurn off the Samsung Smart Home app and then run it again, or
	disconnect the smart phone from the wireless router and then
even though the smart phone
	connect it again. Or turn off the power supply of the POWERbot,
is normally connected to the
	turn it on, wait for a minute or longer, and then run the Smart Home
POWERbot.
	app again.
The functions of the Samsung	ffCheck if the Smart control blocking function of the POWERbot is
Smart Home App do not work.	set. (When the Smart control is locked, the Wi-Fi indicator is turned
	off.)
The Samsung Smart Robot	ffCheck if the POWERbot is connected to the wireless router.
Vacuum App fails to get started.
POWERbot is not connected to	ffCheck the setting status of the wireless router.
Wi-Fi.
	ffOperate the POWERbot again near the area where it stopped
Location recognizing function	previously.
	fIf the POWERbot does not recognize the surrounding environment
does not operate.	or starts the cleaning at the area more than 1 m around where it
	stopped, the searching may be difficult.

ENGLISH-34