Samsung UA48J5200ARXUM, UA40J5200DRXUM Am having trouble launching/using apps, My file wont play

Page 122

I am having trouble launching/using apps.

The Problem

Try this!

I launched an app,

 

but it's in English.

Languages supported by the app may be different from the user interface language.

How can I change the

The ability to change the language depends on the service provider.

language?

 

 

 

My application is not

Check with the service provider.

working.

Refer to the help section on the application service provider's website.

 

 

My file won't play.

The Problem

Try this!

Some files can't be played.

This problem may occur with high-bitrate files. Most files can be played back, but you might experience problems with high-bitrate files.

I want to reset the TV.

Reset

Path

Description

 

Support > Self Diagnosis

Reset Picture, Sound, Channel, Smart Hub, and all other

Reset Settings

settings except for the network settings to their factory

> Reset

 

default settings.

 

 

 

 

 

Resetting Smart

Smart Hub > Reset

Reset all saved information relating to Samsung accounts

and linked service accounts, as well as Smart Hub service

Hub

Smart Hub

agreements and applications.

 

 

 

 

 

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Contents Manual Contents Smart Features TV Viewing Picture and Sound Settings Troubleshooting Aerial Connection Video Device Connection HdmiHdmi Connection Component Connection External Input Connection TV Audio through the External Speakers Digital Audio Optical Connection Audio Output Connection Connecting to a Computer Connecting via Hdmi Port Connecting with the Hdmi DVI Port Connecting via Home Network Connecting with a Mobile Device Connecting with MHL-to-HDMI Cable Not searching for the TV on mobile devices Connecting via a mobile deviceMobile Device Screen on TV Screen Mirroring Allow/Reject the connection via mobile devicesNetwork Wi-Fi Direct Try Now Name of TV on Network Network Device Name Try NowInput Signal Selection Tools ButtonSystem Device Manager Keyboard Settings Try Now Connecting a KeyboardConnecting a USB Keyboard Controlling the TV with a KeyboardChanging Keyboards Try Now Using the KeyboardSwitch Input Language Keyboard typeSystem Device Manager Mouse Settings Try Now Connecting a MouseConnecting a USB Mouse Controlling the TV with a MouseChanging Mouse Buttons and Pointer Speed Try Now Using the MouseChanging Mice Try Now Primary ButtonEntering Text Using Qwerty Using Additional FunctionsEstablishing a Wired Internet Connection Connecting a LAN CableNetwork Network Settings Try Now Connecting to a Wired Internet Network AutomaticallyConnecting to a Wired Internet Network Manually Network Network SettingsIP Settings Establishing a Wireless Internet Connection Connecting to a Wireless Internet Network AutomaticallyConnecting to a Wireless Internet Network Manually IP Settings Connecting to a Wireless Internet Network with WPS IP auto setting failed Troubleshooting Internet Connectivity IssuesTroubleshooting Wired Internet Connectivity Issues No network cable foundUnable to connect to the network Connected to a local network, but not to the InternetUnable to connect to a wireless router Troubleshooting Wireless Internet Connectivity IssuesWireless network connection failed Unable to connect to the network Mobile Network Checking the Internet Connection Status Network Network Status Try NowSmart Hub Open Smart Hub Try Now Testing Smart Hub connectionsSmart Hub Support Self Diagnosis Smart Hub Connection TestDeleting browsing history Setting your favourite itemOpening the Home Screen Smart Hub Reset Smart Hub Try Now Using the Smart Hub TutorialResetting Smart Hub Moving to the Panel ScreenSmart Hub Samsung Account Try Now Using Smart Hub with Samsung AccountCreating a Samsung Account Creating a Samsung Account using a Facebook Account Navigate to Smart Hub Samsung Account and select LogEasily Logging Into Your Samsung Account Saved on the TV Signing into Samsung AccountLogging into and Saving a Samsung Account Smart Hub Samsung Account LogLinking My Samsung and App Accounts Disconnecting a Linked AccountSmart Hub Samsung Account Link Service Accounts Linking an App AccountSmart Hub Samsung Account Changing and Adding Information to Samsung AccountDeleting All Samsung Accounts from the TV Smart Hub Samsung Account Remove Accounts from TVUsing Samsung Apps Panel Using Pop-Up Menu Functions Installing an App Quick InstallationLaunching an App Default AppsInstalling an App from the Detailed App Information Screen ManualBrowsing Methods Using Web BrowserCommand and Status Bar at a Glance Browsing Preferences Private browsing on / Private browsing off Set Search EngineRemoving an App Rearranging Apps on the Samsung Apps ScreenRemoving an App from the TV Removing Multiple AppsRating/Reviewing an App Setting Auto App UpdateSmart Hub Apps Settings Try Now Updating an AppUsing an App while Watching TV Samsung Apps FeaturesSetting Push Notification Smart Hub Apps SettingsPlaying Media Contents from a USB Device Playing Photos, Videos, and MusicPlaying Multimedia Content Saved in a Computer/Mobile Device Allowing Connection with a Computer/Mobile DeviceWhen Connected through Home Network Previous / Next Buttons and Functions Available while Viewing PhotosPause / Play Buttons and Functions Available while Watching Video Rewind / Fast ForwardSelect Scene Repeat Sound ModeButtons and Functions Available while Playing Music ShuffleOptions Functions on the Media Content List ScreenFilter Channel Schedule Viewing Setting Up a Schedule ViewingSetting Up Schedule Viewing Editing Schedule Viewing Sessions Managing the Schedule Viewing ListDeleting Schedule Viewing Sessions Broadcasting Schedule ManagerUsing the Channel List Broadcasting Channel List Try NowRemoving Registered Channels Registering, Removing, and Editing ChannelsRegistering and Removing Channels Broadcasting Edit Channel Try NowChanging Numbers Enabling/Disabling Password Protection on ChannelsEditing Registered Channels Locking/ Unlocking ChannelsRegistering the Current Channel as a Favourites Creating a Personal Favourites ListRegistering a Channel as Favourites Registering Multiple Channels as FavouritesEditing a Favourites List Edit Favourites FeaturesViewing Favourites List Channels Only Removing Registered Channels from a Favourites List Rearranging a Favourites ListRenaming a Favourites List Copying a Favourites List to a Different Favourites ListAdding Realism to Sports Enabling Cricket ModeSystem Cricket Mode TV-Viewing Support Features PIP Broadcast ViewingAuto Tuning Broadcasting Auto Tuning Try NowSelect Broadcasting Auto Tuning Scanning for Available ChannelsCountry Area Using the Channel SettingsManual Tuning Fine-Tuning the Screen Broadcasting Channel Settings Fine Tune Try NowChanging the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing EnvironmentAdjusting the Picture Quality for Each Picture Mode Fine-Tuning Each Picture Mode Advanced Settings White Balance Try Now Motion Lighting Try NowAdjusting the Picture for Easier Viewing Picture Options LED Clear Motion Film Mode Try NowAnalogue Clean View Choosing the Right Screen Size Picture Support FunctionsChanging the Picture Size and Position Picture Reset Picture Try Now Resetting the Picture Mode SettingsAdjusting the Screen Position Picture Picture Size Zoom/PositionChanging the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the EnvironmentDTS TruSurround or DTS TruSurround HD Try Now Using Sound EffectsSound Sound Effect Try Now DTS TruDialog Try NowSound Speaker Settings TV Installation Type Designating the TVs Installation TypeSound Speaker Settings TV Sound Output Sound Support FunctionsEnabling the Sound Additional Settings Resetting All Sound SettingsTime Offset Setting the Time and Using the TimerSetting the Current Time System Time Clock Set Try NowTurning On the TV using On Timer Using the TimersUsing the Sleep Timer Music / Photo Turning Off the TV Using Off TimerSystem Time Off Timer Try Now Preventing Screen Burn Using the Screen Burn Protection and Energy Saving FeaturesUsing Energy Saving Features System Anynet+ HDMI-CEC Try Now Using Anynet+ HDMI-CECSetting Up Anynet+ HDMI-CEC Auto Turn Off Try NowLoading Pages using Keywords Using the e-ManualAdditional e-Manual Features Launching the e-ManualUpdating the e-Manual to the Latest Version Using History to Load Previously Read PagesAccessing the Menu from the e-Manual Try Now Loading Pages from the IndexSupport Software Update Update now Updating Software using a USB connectionSupport Software Update Try Now Updating the SoftwareSelect Support Software Update Auto update Enabling Automatic Software UpdatesSupport Software Update Auto update Try Now Checking the TV and Connected Storage Media Automatically Scanning when the TV is Powered OnProtecting the TV from Hacking and malicious code Automatically Adding malicious code to the Blocked ListSystem Accessibility High Contrast Try Now Using Other FunctionsAdjusting the Menu Transparency System Accessibility Menu Transparency Try NowChanging the Menu Language Using the Indian Cinema ModeExpanding the Smart Hubs Focus Area Story Replay Using the Joy Plus Feature functionSystem Joy Plus Feature Screen Capture Sound RecordingSystem Notifications Try Now RestrictionsChecking Notifications Showing/Hiding the Samsung Logo while Booting Setting Up a PasswordEnabling Game Mode Locking/Unlocking the Panel KeysSystem DivX Video On Demand Try Now Support Use Mode Try Now Restoring the TV to the Factory SettingsSupport Self Diagnosis Reset Try Now Turning the TV into a Display Model for retail storesTeletext Feature Typical Teletext Support through Remote Management What Does Remote Service Do?Getting Support Support Remote Management Try NowSupport Contact Samsung Try Now Finding the Information You Need for ServiceHow Does it Work? Support Self Diagnosis Picture Test Try Now There is a problem with the screenTesting the Picture Jacks are plugged into their proper connectors Sharpness, Colour, and Tint G/R settingsFunction Support Self Diagnosis Sound Test Try Now Testing the SoundCant hear the sound clearly Cant connect to the Internet There is a problem with the broadcastComputer wont connect Anynet+ HDMI-CEC isnt working My file wont play Am having trouble launching/using appsWant to reset the TV Other Issues Broadcasting optionPage Read Before Using Samsung Apps Web Browser Restrictions Page Photo, Video, and Music File Limitations Storage Device File TransfersSupported External Subtitles Supported Internal SubtitlesSupported Image Formats and Resolutions Supported Music Formats and CodecsSupported Video Codecs Audio Decoders Other RestrictionsVideo Decoders Installing an Anti-Theft Kensington Lock Read After Installing the TVPicture Sizes and Input Signals Wireless Security Protocols Read Before Setting Up a Wireless Internet ConnectionWireless Internet Precautions Read Before Connecting a Computer Supported Resolutions LED 4 seriesVesa DMT LED 5 series Vesa DMT Supported Resolutions for Video Signals CEA-861Licence Page Glossary
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