The Problem
Try this!
| Store displays are all tuned to digital, HD (high definition) channels. | |
| If you have an analogue cable/set top box, upgrade to a digital set top box. Use | |
| HDMI or Component cables to deliver HD (high definition) picture quality. | |
The TV image does not | Many HD channels are upscaled from SD (Standard Definition) content. Look for a | |
channel that is broadcasting true HD content. | ||
look as good as it did | ||
●● Cable/Satellite Subscribers: Try HD channels from the channel lineup. | ||
in the store. | ||
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| ●● Aerial Connection: Try HD channels after running the Auto Tuning | |
| function. | |
| Adjust the cable/satellite box's video output resolution to 1080i or 720p. | |
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| The compression of video content may cause picture distortions, especially in fast | |
| moving pictures from sports programmes and action movies. | |
The picture is distorted. | A weak or bad quality signal can cause picture distortions. This is not an issue | |
with the TV. | ||
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| Mobile phones used close to the TV (within 1 m) may cause noise in analogue and | |
| digital channels. | |
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The colour is wrong or | If you’re using a Component connection, make sure that the Component cables are | |
connected to the correct jacks. Incorrect or loose connections may cause colour | ||
missing. | ||
problems or a blank screen. | ||
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The colour is poor or | Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness, | |
and Colour settings. | ||
the picture is not bright | ||
See if Energy Saving (System > Eco Sensor > Energy Saving) has been enabled. | ||
enough. | ||
Try resetting the picture. (Picture > Reset Picture) | ||
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There is a dotted line | If the Picture Size has been set to Screen Fit, change the setting to 16:9. | |
on the edge of the | ||
Change the cable/satellite box resolution. | ||
screen. | ||
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The picture is black | If you are using AV composite input, connect the video cable (yellow) to the TV's | |
and white. | green component jack. | |
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When changing | If the TV is connected to a cable box, try to reset the box. (Disconnect and then | |
channels, the picture | reconnect the AC cord and wait until the cable box reboots. It may take up to 20 | |
freezes or is distorted | minutes.) | |
or delayed. | Set the output resolution of the cable box to 1080i or 720p. | |
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