Samsung VCR8980L4K/XEU manual Troubleshooting, Checklist Before SVC Calls

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Page 47

troubleshooting

CHECKLIST BEFORE SVC CALLS

Symptom		Checklist			Measure to Take
Vacuum cleaning	•	Is the dust bin assembled?		• Install the dust bin.
robot does not	•	Is the Power Switch turned on?		• Turn on the Power Switch.
operate at all before	•	Is the Power Switch turned on?		• Turn on the Power Switch.
operate at all before
cleaning.	•	Is cleaning mode	in the display	•	Press the	button. (To turn it
		panel turned on?			off, press and hold the		button
					down for 3 seconds or longer.)
	•	Is the battery level ﬂ ashing only		• Lift up the vacuum cleaning robot,
		one level and is ‘Lo’ displayed in			and manually dock the vacuum
		the display panel?			cleaning robot onto the charger to
					charge it.
	•	Vacuum cleaning robot will not		• Replace the batteries in the remote
		operate when the battery in the			control. (AAA type)
		remote control is depleted.
Vacuum cleaning	•	Is the battery level ﬂ ashing only		• Lift up the vacuum cleaning robot,
robot stopped		one level and is ‘Lo’ displayed in			manually dock the robot onto the
operating while		the display panel?			charger to charge it.
cleaning.	•	Has the vacuum cleaning robot		• Turn off the Power Switch and
	•	Has the vacuum cleaning robot		• Turn off the Power Switch and
		become hooked on wires on the			remove the wires.
		ﬂ oor?
	•	Is the vacuum cleaning robot stuck		• Turn off the Power Switch and
		to the ﬂ oor where there is a height			move the cleaning vacuum
		difference?			cleaning robot to another place to
	-	The driving wheel is lifted.			clean.
	•	Is there a thin towel (cloth)		• Turn off the Power Switch and
		wrapped around the driving wheel?			remove the thin towel.
	•	Is the vacuum cleaning robot stuck		• Turn off the Power Switch and
		on the doorsill?			move the vacuum cleaning robot
					to another place to clean.
The suction power is	•	Check whether the dust bin is full		• Stop the vacuum cleaning robot
weak while cleaning.		of dust.			and empty the dust bin.
	•	Check whether the suction inlet is		• Turn off the Power Switch and
		clogged by foreign substances.			remove the foreign substances on
					the suction inlet.
	•	Check whether the ﬁ lter is clogged.		•	Clean the ﬁ lter well.

05 TROUBLESHOOTING

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Contents Vacuum Cleaning Robot Safety Information Safety informationGeneral Important Safety InstructionsVacuum Cleaning Robot Contents This may result in ﬁ re or electric shock Power RelatedDo not use a damaged power cord, plug, or a loose power Material such as Open all doors to clean all roomsBefore USE Always keep the power cord of the charger plugged into Remove objects scattered on the ﬂoor before cleaningMake sure that there is no trace of liquids on the charger Cleaning robot from auto-charging itselfMake sure the vacuum cleaning robot does not vacuum or Objects in front of the charger will prevent the vacuumThis may result in damage to carpets You cannot use the vacuum cleaning robot on thick carpetsThis may result in damage when the unit accidentally drops USECleaning and Maintenance Edge-cleaning side What is ceiling shape recognition Visionary mapping plus? Product featuresDelicate Cleaning of Every Corner Various Cleaning ModesDoorsill Crossing Auto Dust Emptying Function of the Vacuum Cleaning RobotSafety Device Auto ChargingComponents Assembling the cleanerMain Body Remote Control Charger Station Others Components Quick Start Guide Accessory for CarpetMain unit Name of Each PartInstalling the batteries Installing the Remote Control Batterise Display panel Display PartButton Part Turning the Power Switch on or off Operating the cleanerInstalling the Vacuum Cleaning Robot Installation orderOperating Installing the chargerTurn on the Power button Learn about how to use the Auto Empty functionAttaching the carpet accessory Robot manually Main unit until you hear a Recharging powerCharging Battery warranty period is 6 months from the date Purchase About the BatteryBattery and will run for about 100 minutes Remote Control Setting the TimeForming a Fence virtual wall Installing the Virtual GuardButton operations About the IrDA sensor When controlling the vacuum cleaning robotStarting or stopping cleaning Using the Vacuum Cleaning RobotStarting/Stopping Cleaning Turning the power on or offPress the Recharging button RechargingButton Auto CleaningSet the mode About the Resume Cleaning functionSpot Cleaning Cleaning again from the beginning Max CleaningCancel the mode Turbo icon is turned on, you can start cleaning in Turbo Manual CleaningRemote control button Set the mode Cancel the modeRemote Control Conﬁguration Sequence Timer ReservationWeekly Reservation Cleaner exits reservation setting mode Repeat cleaning modeSettings are completed After the settings areAdditional Functions Using additional functionsTurbo Mode Dust Sensor ModeMaintain tools and ﬁ lters Cleaning the Vacuum Cleaning RobotPlease keep the cleaning and maintenance methods in mind Cleaning the Sensor Window and the CameraAfter cleaning it with water Cleaning the Dust Bin and the FiltersFirst, empty the dust bin before cleaning it Emptying the AUTO-EMPTIER Dustbin Cleaning the Cyclone of the AUTO-EMPTIER DustbinDustbin Cleaning the Filter of the AUTO-EMPTIER DustbinClean the ﬁ lter with water Remove the ﬁ lter fromCleaning the Bottom of the AUTO-EMPTIER Dust bin ﬁ rst before cleaning the power brush Cleaning the Power BrushCleaning the lower side of the Auto-Emptier periodically Picks or cotton swabs Cleaning the Edge-Cleaning Side rotating Brush Cleaning the Driving Wheel Symptom Checklist Measure to Take TroubleshootingChecklist Before SVC Calls Time of the Virtual Battery usageCharger Virtual GuardDoes not empty Robot frequentlyCollides with Autoemptier Auto-emptierError Code Cause Solution Troubleshooting for Error CodesMain unit button type Cleaning methodMain Body Charger Station Copyright c 2006, 2008, 2009, 2010 Edward Rosten Open Source AnnouncementMemo Memo Memo 0860 7267864 Samsung Country Customer Care Center Web SiteSamsung