Samsung VCR8980L4K/XEU Robot frequently, Collides with, Autoemptier Auto-emptier, Does not empty

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	Symptom	Checklist		Measure to Take

	The vacuum cleaning	• Check whether the autoemptier	• Turn on the power switch on the
	robot frequently			left side of the autoemptier.
	collides with the
	collides with the		• Plug the power plug into the outlet.
	autoemptier.		• Plug the power plug into the outlet.
	autoemptier.

	The auto-emptier	• Check whether there is a foreign	•	Clean the ﬁ lter.
	does not empty	substance on the ﬁ lter.
	the dustbin
	the dustbin	• Check whether there is a foreign	• Remove the foreign substance
	automatically.	• Check whether there is a foreign	• Remove the foreign substance
	automatically.	substance inside the dustbin.		from the inside of the dustbin.
		substance inside the dustbin.		from the inside of the dustbin.

		• The bottom of the autoemptier is	• Open the bottom of the auto-
		clogged.		emptier using a coin and then
				remove the dust clogging it.

		• Check whether the dustbin	• Close the dustbin cyclone cap.
		cyclone cap exists.

		• Check whether the auto empty	• Press the Auto Empty On/Off
		lamp of the auto-emptier is turned		Select button on the auto-emptier.
		on.

		• Check whether the dustbin is	• Turn off the auto-emptier and then
		separated from the autoemptier.		insert the dustbin fully until it is
				mounted completely.

		• Check whether the ﬁ lter is	• Turn off the auto-emptier and then
		separated from the autoemptier		mount the ﬁ lter onto the dustbin.
		dustbin.

		• Check whether the Power	• Remove any foreign substances
		Brush wrapped in any foreign		such as long hairs or strings
		substances.		wrapped around the power brush.

	The suction power of	• Check whether the Full lamp is	•	Empty the dustbin.
	the auto-emptier is	turned on.	• Clean the air inlet of bottom.
	week.
	week.	• Check whether the air inlet is	• Remove the foreign substance
		• Check whether the air inlet is	• Remove the foreign substance
		clogged by a foreign substance.		from the air inlet.

		• Check whether dust has collected	•	Clean the ﬁ lter.
		on the ﬁ lter.

		• Check whether dust or hairs have	• Open the cyclone cap and then
		collected on the cyclone.		remove any dust and hair.

	The vacuum cleaning	• Check whether there is a foreign	• Remove the foreign substance
	robot is not charged.	substance on the charging		from the charging terminals.
		terminals.		Turn on the power switch of the
				auto-emptier.

		• Check whether the autoemptier is
		turned on.

05 TROUBLESHOOTING

troubleshooting _49

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Contents Vacuum Cleaning Robot Safety Information Safety informationGeneral Important Safety InstructionsVacuum Cleaning Robot Contents Do not use a damaged power cord, plug, or a loose power Power RelatedThis may result in ﬁ re or electric shock Before USE Open all doors to clean all roomsMaterial such as Always keep the power cord of the charger plugged into Remove objects scattered on the ﬂoor before cleaningMake sure the vacuum cleaning robot does not vacuum or Cleaning robot from auto-charging itselfObjects in front of the charger will prevent the vacuum Make sure that there is no trace of liquids on the chargerThis may result in damage when the unit accidentally drops You cannot use the vacuum cleaning robot on thick carpetsUSE This may result in damage to carpetsCleaning and Maintenance Edge-cleaning side Delicate Cleaning of Every Corner Product featuresVarious Cleaning Modes What is ceiling shape recognition Visionary mapping plus?Safety Device Auto Dust Emptying Function of the Vacuum Cleaning RobotAuto Charging Doorsill CrossingMain Body Remote Control Charger Station Others Components Assembling the cleanerQuick Start Guide Accessory for Carpet ComponentsMain unit Name of Each PartInstalling the batteries Installing the Remote Control Batterise Button Part Display PartDisplay panel Installing the Vacuum Cleaning Robot Operating the cleanerInstallation order Turning the Power Switch on or offOperating Installing the chargerAttaching the carpet accessory Learn about how to use the Auto Empty functionTurn on the Power button Charging Main unit until you hear a Recharging powerRobot manually Battery and will run for about 100 minutes About the BatteryBattery warranty period is 6 months from the date Purchase Remote Control Setting the TimeButton operations Installing the Virtual GuardForming a Fence virtual wall About the IrDA sensor When controlling the vacuum cleaning robotStarting/Stopping Cleaning Using the Vacuum Cleaning RobotTurning the power on or off Starting or stopping cleaningPress the Recharging button RechargingSet the mode Auto CleaningAbout the Resume Cleaning function ButtonSpot Cleaning Cancel the mode Max CleaningCleaning again from the beginning Remote control button Manual CleaningSet the mode Cancel the mode Turbo icon is turned on, you can start cleaning in TurboRemote Control Conﬁguration Sequence Timer ReservationWeekly Reservation Settings are completed Repeat cleaning modeAfter the settings are Cleaner exits reservation setting modeTurbo Mode Using additional functionsDust Sensor Mode Additional FunctionsPlease keep the cleaning and maintenance methods in mind Cleaning the Vacuum Cleaning RobotCleaning the Sensor Window and the Camera Maintain tools and ﬁ ltersFirst, empty the dust bin before cleaning it Cleaning the Dust Bin and the FiltersAfter cleaning it with water Emptying the AUTO-EMPTIER Dustbin Cleaning the Cyclone of the AUTO-EMPTIER DustbinClean the ﬁ lter with water Cleaning the Filter of the AUTO-EMPTIER DustbinRemove the ﬁ lter from DustbinCleaning the Bottom of the AUTO-EMPTIER Cleaning the lower side of the Auto-Emptier periodically Cleaning the Power BrushDust bin ﬁ rst before cleaning the power brush Picks or cotton swabs Cleaning the Edge-Cleaning Side rotating Brush Cleaning the Driving Wheel Checklist Before SVC Calls TroubleshootingSymptom Checklist Measure to Take Charger Battery usageVirtual Guard Time of the VirtualCollides with Robot frequentlyAutoemptier Auto-emptier Does not emptyError Code Cause Solution Troubleshooting for Error CodesMain Body Charger Station Cleaning methodMain unit button type Copyright c 2006, 2008, 2009, 2010 Edward Rosten Open Source AnnouncementMemo Memo Memo Samsung Country Customer Care Center Web Site0860 7267864 Samsung